Firefox Community Forum

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

Since Thursday (new update rolled out Wednesday) I have lost all of my open tabs in one window.

Previously, when opening up Firefox, it would reopen my previous window with all tabs.

However now, even with the setting ticked in General (Startup --> Open Previous Windows & Tabs), it no longer does this. I have to go to Menu in the top right, History, recently closed windows, then guess at which window I should reopen.

Will this be fixed in the next update?

In Firefox, a lot of my pages are not loading at all...the tab just shows that the website page is loading but it never does. The menus of the website will appear, but pages are not loading. This is not happening in MS Edge. I prefer Firefox, but lately have had to go to MS Edge to load pages. What could be happening?

For a while firefox has been having issues where on youtube in particular when tabs are closed they will continue to play audio for a bit after they are closed. More recently I have closed tabs and the audio keeps on going indefinitely after the tab has been closed. This is on the latest firefox (151.0.4 64 bit) on windows 11.

This only seems to happen with youtube and in general youtube playback is buggy, slow, and lags the whole browser taking several seconds to switch tabs to or from a youtube tab or even close it.

Hi,

I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while working, is there a fix for this.

Thanks

Hi Everyone,

I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is really laggy and I'm wondering if there is a hidden setting that I should change to improve this?

I only have adblock addon installed and I cleaned out the history and browser cookies ect but the problem still remains.

Any ideas? Thanks Rob

it would be very helpful if you could add a box in passwords for notations, this way I could comment exactly what this password is for if I need to remember additional information or to add comments for myself regarding that particular site. would be very handy

I am trying to configure our Firefox configuration via Intune and need to use the OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox/Preferences with the following JSON:

<enabled/> <data id="JSON" value=' {

 "dom.disable_window_flip": {
       "Value": true,
       "Status": "locked"
     },
   "dom.disable_window_move_resize": {
       "Value": true,
       "Status": "locked"
     },
"network.http.http3.enable": {
       "Value": false,
       "Status": "locked"
 }

}'/>

I do not have any of the Deprecated preference settings in use.

The error presented is -2016281112 and checking the respective settings in about:config on a synchronised device shows that the settings have not applied.

Any help would be appreciated.

Thanks!

I am still waiting for you to remove Show All in config:editor. It was unnecessary and unwanted by your users. Just allow us to access config:editor the way we used to before this moronic change.

Is anyone looking into this? I found an article that told me to remove some cash files and it seemed to fix the issue but it continues to reoccur. Some apps such as MS360 Outlook seem to trigger it, but if it was truly just a corrupt cache issue then cleaning the cash/profile once should have fixed the issue. Instead its become a constant pain in the *** and I'm tempted to find another browser. Seems very recent as well as I've never had issues with firefox before.

Ubuntu 24 Mozilla Firefox 151.0.3

Trying to install Firefox through ChromeOS Linux from the official Mozilla Page. I'm following all the steps, but the terminal is telling me that the key is missing and there is no PGP data available for it. If anybody could help me out, I'd really appreciate it. I attached a screenshot of the code when I try to install it.

After I key in all my passwords they disappear after a while. sometimes they last a week of two,and other times just a few days. One time it happened when fire fox did a update . Any help would be appreciated.

[edited email from community support forum]

I am trying to access the FoodsCo website, a division of Kroger and I get a page saying that the "authenticity of the received data could not be verified."I cannot go the page at all (screenshot of what I get when I try to access foodsco.net). I checked the same page on Chrome and the page shows up fine and the connection is secure (the website literally has https in it. The S stands for secure). I have tried to add foodsco.net to the exempt list through Enhanced Tracking Protection, but it didn't work. This isn't some dark web site, it's connected to the biggest grocery chain the U.S. I'm very confused here. What is happening?

Updated to FF 150 today on Win 11 desktop.

Q1: Can I remove Profiles from the FF toolbar which is located in between Bookmarks and Tools? Only need one profile on this PC. I tried to customize the toolbar but it won't let me drag Profiles off.

Q2: For some reason my FF profile is now on C: even though I had previously moved it to D: to free up space on C: boot drive.

So I created a new profile with exact same folder name on my D: drive today.

In Profile Manager, I renamed the old profile on C: to "name.old and the new one on D: to "name.new". I set name.new as the default profile and it works properly after exiting and restarting FF.

Now I want to delete the .old profile but FF won't left me, saying Can’t delete a profile that is linked to other profiles. There are only the .old and .new profiles listed. So how do I unlink .old so I can delete all of it to free up space on C: ?