Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Asked by Mac Shepherd 1 week ago

Last reply by Mac Shepherd 1 day ago

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (read more)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 1 week ago

Last reply by mateusz.saniewski 5 days ago

Accessing websites

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connec… (read more)

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connect me to the website. I have many tabs open in my browser and when I try to access any of the tabs, I get the same problem. There's a dot that moves endlessly back and forward in the tab while the screen remains blank. In the heading next to the website address it says "not secure", but it is saying this for all the websites that I was previously able to access and any new website that I enter. How can I fix this to access websites? I have tried restarting my computer but that has not fixed it.

Asked by j_hagel 2 days ago

Last reply by j_hagel 1 day ago

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Asked by Mrsash 3 weeks ago

Last reply by Mrsash 6 days ago

Update to Firefox 140.0.4 (20250707120347)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection… (read more)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection, even Microsoft Edge can load the websites.

Asked by rullman_1 5 days ago

What tables are affected when clear history site settings data is checked?

I would like to inspect the data that would be removed if I checked the "Settings for Clearing History > Data: Site settings" From earlier experimentation, I observed… (read more)

I would like to inspect the data that would be removed if I checked the "Settings for Clearing History > Data: Site settings"

From earlier experimentation, I observed that checking that box removes some persistence data that the ChatGPT web site uses, for instance. I also observed that it removes "Exceptions - Cookies and Site Data" that I have entered (not sure why, because it's data I typed, not data that the web sites are saving on my machine).

But the question is what steps are performed on what tables in the current user's profile folder. If not all contents are removed from a folder, please specify what the deletion criteria are.

Asked by sengsationa1 5 days ago

Windows Defender uninstalled Firefox browser from my Windows 11 Desktop

Windows Defender uninstalled the Firefox browser because of a Severe security threat. Is there a threat to installing and using the Firefox application on Windows 11? … (read more)

Windows Defender uninstalled the Firefox browser because of a Severe security threat. Is there a threat to installing and using the Firefox application on Windows 11?

Asked by amirahs 2 days ago

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 1 week ago

Last reply by Umbravita 1 day ago

Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (read more)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

Asked by mfmattran 6 days ago

Last reply by mfmattran 5 days ago

Flickering artifacts 14.0.4 certain scale

Hello, I am having an odd issue where I see flickering bands of cyan/purple blocks whenever I scroll on a page with some video embeds. At first I thought it was related… (read more)

Hello,

I am having an odd issue where I see flickering bands of cyan/purple blocks whenever I scroll on a page with some video embeds. At first I thought it was related to refresh rates (240hz) as some pages flickers but it occurs at 60hz as well.


2560 X 1600 Resolution with 125% windows scaling

Steps to reproduce: 1) have settings above 2) navigate to https://store.steampowered.com/ 3) view a storefront with a video embed 4) zoom to 180% 5) scroll up and down past the video


Specs: 64GB Ram AMD RYZEN AI 365 Geforce RTX 5080

Asked by KimbapCheezits 6 days ago

extension (add-on) session storage not saving between opening and closing popup when inPrivate window

I have a MV3 extension I created that has a popup and data that is stored in sessionstorage and extension storage. When I use the extension in a private window it does … (read more)

I have a MV3 extension I created that has a popup and data that is stored in sessionstorage and extension storage.

When I use the extension in a private window it does not work because data does not persist between each time I open and close the popup.

This causes problems, for example you have I have to login each time I open the popup, instead of the auth status persisting. It works fine in a normal window though.

Is there anything I can do that allows data for an extension running in an inPrivate window to persist. (Maybe some additional manifest code / changing the browser config)

Asked by admin467 6 days ago

First letter typed when swapping tabs not appearing in text field.

I've recently swapped to Firefox from Chrome and I've noticed a huge hindrance. I use a chatroom website and when I swap to the tab and begin to type, the first letter i… (read more)

I've recently swapped to Firefox from Chrome and I've noticed a huge hindrance.

I use a chatroom website and when I swap to the tab and begin to type, the first letter is randomly eaten/won't be entered into the text field.

For instance I was typing the word "What" and the text field only displayed "hat". Or when typing "Either" only "ither" appeared.

I thought this may have been related to a hardware acceleration issue but both settings did not work. So I started to look at Hotkeys but none of them should be interfering.

Some others have stated they have this issue too and I've been unable to find any solution. Any help?

Asked by AstralBeast 6 days ago