Firefox Community Forum

Hello, I've been using the browser on my PC for a long time and I liked it. But I went into the browser from my laptop and everything was deleted from the PC; restoring it using backup folders did not help. The question is, why should I now suffer because for some reason all my tabs have been deleted?????

Dear Sir/Madam,

Sync feature is not working at all, I signed my account on different PCs to have my history synced across all devices but it is like for nothing, every time I log my account into a new PC to have the search history of the last device nothing gets synced, I wait like for an eternity and nothing there, restart and nothing works.

I am trying to sync my account from my Mac to my phone but it's asking for the code from my authenticator. I do not have Mozilla set up in my authenticator. How do I get the scan?

I synced the wrong Firefox profile to mY Mozilla account. I hence deleted the account to get a reset. But now I can't sync any more, because I get the message: your profile was previously synced to a different account, create a new profile. How can I activate sync again?

A colleague of mine had Firefox logged in with a Mozilla account, before their computer needed to be reset, we checked and Firefox said Synchronisation was on and last succeeded 1 second ago. We proceeded to undertake the reset, but after logging back into the same Mozilla account, none of the bookmarks returned, nor did any saved addresses, passwords or browser history.

I was wondering if there is absolutely anything that we can do, or whether someone at Mozilla are able to check the account just in case?

I'm fearing the worst, and partially expecting it, but wanted to log here for sanity's sake, just in case.

Many thanks Ben