• Solved

Facebook is just an empty page

My girlfriends facebook is just an empty page. It works i Edge (windows10) and in her phone. Other facebook account works but not hers Same problem when using my PC(wind… (read more)

My girlfriends facebook is just an empty page. It works i Edge (windows10) and in her phone. Other facebook account works but not hers Same problem when using my PC(windows10) to logon to facebook using firefox. I've cleared cash/cockies but it didn't help. I successfully manage to create and log on to a new facebookaccount or her PC This started after the latest Firefox update to 81.0.2 (64-bit) Pls. help.

Asked by OLA 3 days ago

Answered by cor-el 3 days ago

  • Solved

Unbootable computer - can I recover logins and bookmarks?

Hello I have been very stupid. I have a lot of useful Firefox logins, passwords and bookmarks, stored on a computer which now won't boot. The data were not synced to any… (read more)

Hello I have been very stupid. I have a lot of useful Firefox logins, passwords and bookmarks, stored on a computer which now won't boot. The data were not synced to any other device. I can read the C drive using a system rescue disk, and have been able to copy emails and other data to a working computer. Is there any way to copy the Firefox data from the non-working computer and import to Firefox on my working machine? Basically I need to know, in terms of directory and file names, where Firefox stores these data, and any problems in reading these files. The dead computer used Windows 10, version 2004. Firefox used automatic update, so would be the latest version as of last Wednesday. Many thanks for any help. Peter Kenny

Asked by pbkresearch 1 day ago

Answered by pbkresearch 1 day ago

  • Solved

Facebook on Firefox

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not m… (read more)

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not my default browser). I have deleted cookies and history and tried to "refresh" Firefox without success. I do not use FB container. Please help.

Asked by jjant2004 3 days ago

Answered by cor-el 2 days ago

  • Solved

Lost access to my email

Oops! I must have clicked something by mistake. Suddenly email is hidden. Start Firefox, see string of icons = top sites Click Mail.Yahoo icon (should see ATT.net email l… (read more)

Oops! I must have clicked something by mistake. Suddenly email is hidden.

Start Firefox, see string of icons = top sites Click Mail.Yahoo icon (should see ATT.net email list) Left panel shows "Inbox" count 770; other entries also show counts. Clicking "Inbox" causes a thin blue line to appear above main panel, then vanish. Main panel shows just "Today" with no entries. Can compose and send email.

I'd certainly appreciate any help on this situation -- I'm in deep water here.

   Wes Nelson

Asked by wesnel 4 weeks ago

Answered by jscher2000 4 weeks ago

  • Solved

phony firefox update pop up

I have been using MOZILLA / Netscape/ Firefox Since 1996/7. Periodically I have a problem . LIKE RIGHT NOW I have to use Chrome to contact you because your latest versi… (read more)

I have been using MOZILLA / Netscape/ Firefox Since 1996/7. Periodically I have a problem . LIKE RIGHT NOW I have to use Chrome to contact you because your latest version is seriously corrupted and under attack from ; "attachappstreams.best You already know that because you've got a web page warning us of it. But you don't have a way to fix it. No matter how many times I delete it. Reboot my Windows 7 desktop. Or open and close the latest version of Firefox. That damn phony update keeps popping up with bells and blue screens and I can't use your browser until YOU GUYS figure out how you screwed up and gave them access. ADD ons and Ad blockers are equally dangerous and I limit them to only 2 for the past 5 years. Get a handle on the is , guys/gals . Or sadly, because I really don't like Chrome. But what choice do I have. FIX IT. IT Quickly. Or you're going to lose serious market share. Just like you did to Internet Explorer 20 years ago.

Asked by expo21 3 months ago

Answered by Seburo 3 months ago

  • Solved
  • Archived

Selecting specific search results in google

Mission is to select some of my google search results (links) in order to copy their urls using Firefox add-on Copy Selected links. It use to work that by pressing Ctrl I… (read more)

Mission is to select some of my google search results (links) in order to copy their urls using Firefox add-on Copy Selected links. It use to work that by pressing Ctrl I could select with mouse left button different links in search results but now it is selecting all previous links as well and I cannot have a control over the selections. I want only some of the links in google not all. Are you able to help me?

Asked by erik27 7 months ago

Answered by jscher2000 7 months ago

  • Solved

navigator.mediaDevices.getUserMedia never resolves

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0) navigator.mediaDevices.getUs… (read more)

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0)

navigator.mediaDevices.getUserMedia({ audio: true}).then(() => console.log("done"))

Otherwise, the Promise never resolves or rejects. Is this a bug or a feature, and where is this documented? Is there a media Config setting, to tell Firefox to allow getUserMedia Promise to resolve in non-active Tabs? Otherwise this looks like a bug for me...

Asked by Ki-Hyoun Kim 2 weeks ago

Answered by Ki-Hyoun Kim 1 day ago

  • Solved

Google Search Results page displays in a margin wider than my PC's widescreen display

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the s… (read more)

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

Asked by jerriy 2 days ago

Answered by jscher2000 1 day ago

  • Solved

Remove AMAZON and GOOGLE from firefiox top sites

I have researched this site and elsewhere, and tried everything I can. Is there a way, in firefox 81.0.2 (latest as of this post according to mozilla) to remove amazon an… (read more)

I have researched this site and elsewhere, and tried everything I can. Is there a way, in firefox 81.0.2 (latest as of this post according to mozilla) to remove amazon and google from the "top sites" suggestions. For every other website, firefox lets you remove them from the list easily, but not with amazon or google. Ive removed it, deleted all history, clicked the dismiss button, the remove button, nothing, its still there. To prove that its an advertisement by firefox, even when I tried editing the link, firefox simply re-added the original one for me (how convenient!). Ive been with firefox almost 2 decades now, but if they are going to force advertising like this than obviously I need to look into other options.

Asked by andrew.l.johnston 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Change the Hand Cursor

I just changed my browser because the version I had before wasn't compatible with a site I needed to use for school. On this version instead of using the cursor designs t… (read more)

I just changed my browser because the version I had before wasn't compatible with a site I needed to use for school. On this version instead of using the cursor designs that are used everywhere else, it uses it's own versions and I can't find a way to change this. When I go to click on a link it turns into this really ugly version of the hand cursor instead of the normal one. I know this doesn't seem important but it's actually triggering panic attacks for me. Please help! I'm using linux mint.

Asked by shekhinahwoolf 2 days ago

Answered by shekhinahwoolf 2 days ago

  • Solved

Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (read more)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Asked by MichaelMaggs 2 days ago

Answered by MichaelMaggs 2 days ago

  • Solved

Firefox displays strange characters when the font is italics

For example, this page mostly displays: https://en.wikipedia.org/wiki/Canada_lynx But items like the latin name does not (attached pic). Switching off the italics on t… (read more)

For example, this page mostly displays: https://en.wikipedia.org/wiki/Canada_lynx But items like the latin name does not (attached pic). Switching off the italics on the latin name causes it to display correctly.

Bolding text doesn't cause any issues.

My problem seems similar to this one: https://support.mozilla.org/en-US/questions/774797

However I can see Helvetica fonts just fine. I can cause the error when I switch it to italics. data:text/html,Helvetica Neue
''abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ


Any ideas on how to fix this? Thanks!

Asked by liamklub 2 days ago

Answered by cor-el 2 days ago

  • Solved

Facebook - Blank Screen??!

Hi there, So I manage 2 x FB accounts, mine & Mum's (only cos she's not too savvy). My FB loads fine, apps work, games, vids etc. Mum's on the other hand only has a … (read more)

Hi there,

So I manage 2 x FB accounts, mine & Mum's (only cos she's not too savvy). My FB loads fine, apps work, games, vids etc. Mum's on the other hand only has a blank screen when I log in. Nothing on her news feed. She can access the apps/games via links to her email address, and once you've opened one app via an email link you can pretty much access the other apps/games, but not go to their actual page (for bonus points etc), This was working perfectly until this morning.

Hate to say this, but it works in Chrome

Asked by PreshsOz 3 days ago

Answered by christopherwhite597 2 days ago

  • Solved

Random tabs are crashing. Always with the "EXCEPTION_ACCESS_VIOLATION_READ" warning.

I installed Firefox 6 days ago and since the 1st day, firefox had random tabs that crashed. Today, it happened several times. Even my browser closed itself. I have no ide… (read more)

I installed Firefox 6 days ago and since the 1st day, firefox had random tabs that crashed. Today, it happened several times. Even my browser closed itself.

I have no idea what's causing it.

I've added a screenshot of all the crash reports that I've send over the past 6 days. Hope this helps.

Kind Regards, Gunther.

Asked by arensgunther 4 days ago

Answered by arensgunther 2 days ago