• Solved

new tabs

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop? For that matter, Why can't I open a new tab with my home page a… (read more)

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Asked by jimerie1 6 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

manage cookie exceptions

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this mor… (read more)

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Asked by deedj 2 months ago

Answered by cor-el 2 months ago

  • Solved

All icons are monochrome

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (read more)

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Asked by Aidan 4 months ago

Answered by Aidan 4 months ago

  • Solved

Video players don't work

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this … (read more)

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).


Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

Asked by thekim0517 1 month ago

Answered by thekim0517 1 month ago

  • Solved

Google Drive says it is offline since latest Firefox update

I tried in another browser and Google Drive is online. Not on Firefox since the latest update. Thanks in advance for any tip to troubleshoot. Internet connection is chec… (read more)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

Asked by Otir 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

After last update, toolbar icons & text is way too small

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that … (read more)

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that wiped out all my CSS changes. I tried to use the about:config code to change it, but it no longer works. I managed to increase the icon size a little by changing the density to normal, then back to compact. Even on normal, it was all too small.

I don't want to use another profile, because every time I do, I lose so much that it takes me hours to reinstall it all.

Is there an easier way to do this? I've tried a couple of things suggested online, but they were old settings suggestions, and they no longer work either.

ALSO, I now have to use F11 full screen to be able to perform anything on the toolbars. Before this update, I could just move my cursor up to bring the toolbars down, and use the back arrow or refresh easily. Now, the toolbars immediately go back up and I have to use F11 to do anything. How do I fix this?

TIA for any help you can give me.

Asked by D A 1 month ago

Answered by D A 1 month ago

  • Solved

the auto populate feature imputs the wrong location for me..i live in new orleans and it always fills in atlanta

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this … (read more)

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this

Asked by mike 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Locked

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Asked by Wolfe Andedare 3 weeks ago

Last reply by Paul 1 week ago

  • Solved
  • Locked

Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the no… (read more)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Asked by test127001 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Issue with adding a certificate in the certificate manager.

I'm trying to add the zscaler certificate (my company uses it) to firefox using the certificate manager. When i select the certificate and click import, nothing happens. … (read more)

I'm trying to add the zscaler certificate (my company uses it) to firefox using the certificate manager. When i select the certificate and click import, nothing happens. The certificate doesn't show up on the list of authorities and there are no error messages.

I'm using firefox in a VM running Ubuntu btw and the certificate I exported from the host machine running Windows.

Asked by Satit Suknaibaiboon 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Firefox always asks which profile to start, ignoring command line arguments

Hi, I'm not sure if this is a bug, or me not using FF properly. I want Firefox in general to ask me, which profile to use when started. So in the Profile-Manager, I remo… (read more)

Hi, I'm not sure if this is a bug, or me not using FF properly.

I want Firefox in general to ask me, which profile to use when started. So in the Profile-Manager, I removed the checkbox for "Use selected profile without asking as startup".

Now, I wanted to create a shortcut for a specific profile, so I tried running `firefox -P "myProfile"` or even `firefox -p "/path/to/myProfile"`. In both cases I get the window asking me which profile to use.

Debian 12.6 - SwayWM Firefox 128.0 (64-bit)

Asked by faji1 4 months ago

Answered by cor-el 4 months ago

  • Solved

Latest update completely messed up my toolbar (Developer Edition)

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icon… (read more)

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icons where the tabs are, are just gone - including the "+" icon for creating a new tab, along with the bookmarks bar having vanished. Picture added below.

It seems like the bookmarks bar is still there, you just can visibly see any bookmarks. Tried adding a new bookmark, but nothing appeared.

How can I fix this?

Asked by waste 2 months ago

Answered by waste 2 months ago

  • Solved

"New Tab" button doesn't stay in the same position after restarting the browser

After an update, Firefox messed up my toolbar configuration. After resetting everything back to normal, just one thing doesn't want to stay where it's placed: the "new ta… (read more)

After an update, Firefox messed up my toolbar configuration. After resetting everything back to normal, just one thing doesn't want to stay where it's placed: the "new tab" button a.k.a. the "plus sign". I want the button to be to the right of my open tabs (screenshot no. 2) but after closing and opening Firefox again, the button simply jumps back to the left (screenshot no. 1). So I go to (Right Click) > "Customize Toolbar..." > (Drag the button to the right) and it works, only until I restart Firefox again. Is there anything I can do to make my changes stable?

(One more thing: there is this "List All Tabs" button, which can't be removed, how could I remove it?)

Firefox Version: Developer Edition; 132.0b3 (64-bit); aurora update channel

Asked by GamerXL Germany 2 months ago

Answered by GamerXL Germany 2 months ago

  • Locked

Continual Updates Page

duplicate of /questions/1477200 thread Having updated to latest browser version I am continually getting this page https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/… (read more)

duplicate of /questions/1477200 thread

Having updated to latest browser version I am continually getting this page

https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/?oldversion=132.0

It is not in my startup URL's I use the default.

I have cleared all browser cache and data with no effect.

Asked by MV Agusta Brutale 4 days ago