Firefox Support Forum

I'm using Windows 10 and just updated to Firefox 78.0.1 last night. Normally, when I open a new tab, I push the down arrow key to bring up my browser history and access my most-used sites. Upon updating last night, I discovered that I can no longer do this. When I press the down key, nothing happens. To get the same result I'm used to, I have to press the space bar, but I've been doing this a certain way for several years and the motion is completely ingrained in me. If I turn Top Sites back on in the options, the drop-down list will open upon pressing the down key, but that of course only brings up the Top Sites. That's not what I want. I tried rolling back to the previous version, 77.0.1, but that didn't fix anything. If I create a new profile, the problem persists. Does anyone know how I can fix this? I know it sounds like an extremely minor issue, and maybe that's true, but I just want to use my browser the way I like using it. I'd appreciate any help/input.

Also, I suppose I should mention that I didn't make any changes to my preferences prior to this issue.

How do I get back the Foxfire version (70.01 or 77.01) that originally allowed me to access the Xerox scanner and PDF Converter Professional 7 programs that worked in the past?

I have firefox 78.0.1 64b on windows 10 installed I have teams of MS installed if you go the website of teams called by meeting invite - there is a possibility to start the teams standalone application. when requesting this in FF, it does not start teams - on the page is also indicated that FF is not supported for teams. if I do this in edge (I never use edge - just for test) this opens the appl is there a setting that would prevent this ? can we configure this to allow starting an appl ? thanks for all update/help best regards, Guy

I have auto update and installation checked. I have very few sites where ABP allows ads. I have Bitdefender for antivirus. I have reset Firefox at least 5 times this past 6 weeks. This has gotten old. I have tried starting without the Add-ons, but what's the sense of having Add-ons available then? If I try to use Firefox with the autoplay feature for videos on sites like NFL.com or NASCAR.com, Firefox will in short time crash (Firefox is not responding), ..usually when I have more than 2 tabs open, but has done it with a singular tab open. As a matter of fact, it will sometimes crash before loading the page. If I use FIrefox with autoplay disabled, I can't even prompt the video to play. It doesn't even show up in the play section when prompted. So what's the sense of that? After resetting Firefox, I fail to understand why in the most viewed panel, why my most viewed aren't there after each reset? Also, why doesn't it populate my most viewed consistently? That being, if I go to the same sites all the time, why don't they show as most viewed? I get sites showing up I've only been to once in a month, instead of multiple times in a day. My final thing...why does Edge keep prompting me to install it while using Firefox? I have Edge already installed when Firefox crashes and it has a fresh install from just 2 weeks ago. But I still get these annoying notifications. I know this is long, but this is what happens when you try diligently to do as the instructions show in the Help section multiple times...only to come to the same conclusion. Can someone please help?

This is going to be difficult to explain, so I'll do my best;

Recently, Firefox has been exhibiting a problem where, upon maximizing a window, the window extends up by a few pixels more than any other maximized window. Now, normally this wouldn't be a problem as the top of the screen would cut off any extra padding. However, using a program that reserves the screen edge shows that a maximized Firefox window indeed extends past the regular window border by exactly 8 pixels.

What's more, when using Windows Snap on two separate Firefox windows, one of the windows respects the screen edge while the other does not! This leads to the window control buttons at the top right of both windows to be in different vertical positions, which is difficult to use.

No other programs I have exhibit this behavior, which is why I'm turning to Mozilla support. I don't know if the issue has to do with the browser or how Windows 10 renders the desktop, but it throws off the design of the desktop as I intend to display it.

In the provided example picture, the left window demonstrates predicted behavior where the upper border of the window is at the position I intend (40 pixels from the true screen edge), while the right window can be seen extending past the left one by exactly 8 pixels. I have tried this with extensions disabled, in safe mode, and every other way I can think of and the problem persists. No other programs exhibit this issue. This is utterly baffling to me and I hope someone might understand and be able to suggest any solutions.

Thank you!

Hi,

I cannot find the way to remove the Adblock Plus extension for the life of me. It says "Can't be removed". I re-started in Safe-Mode, and it still cannot be removed. I did Firefox's "fresh re-install" thing, which is supposed to remove all extensions, and it's still there. Should I report the extension? Help.

Thanks

I'm used to Chrome's ability to automatically open a history item I click on in a new tab. Firefox instead opens that history item in the tab I'm currently in, which is really inconvenient. I don't want to have to remember to open a new tab BEFORE I look in history for a specific item. I can't find any way to do this in Firefox - it may be there, but not to my eyes.

I have 2 different computers running firefox. One computer will display my banks website the other will not. Also, the 1 that does not display the site in firefox will display it correctly in microsoft edge. Any ideas on how to fix this issue. TIA

I noticed right after installation, many google services were installed and used.

There were stuff like 'content decryption', so i was curious to know what they could be?

We use a UPS thermal label printer. If Firefox printints to that printer it works, but if any other printer is later selected, Firefox sends the job to the new printer but the paper format stays as the same as the label printer.

The proper paper sizes are set in the printer properties but Firefox seems to ignore them. No other browser software has this issue. Yes, I've reset the printer settings a number of times, the printers all work until another label is printed, then Firefox is again stuck on that label format.

This is has been an issue with previous releases of Firefox, and it continues even with the latest release. Regrettably, if I need to print labels, Firefox is not used because of the need to reset all the printer settings afterwards. I like Firefox, but with this annoying problem, it will not be used often.

Any suggestions other then to continue to reset the printer's settings?

Thanks.

Help! Please :)

I just updated Firefox and privacy settings have changed. For the worse, seemingly.

Under Options for Privacy and Security there is a setting for "Send web sites a 'Do Not Track' signal". And, I am given only two choices: 1) Always 2) Only when Firefox is set to block known trackers.

I want a third option. "NEVER." These requests are optional; they are widely ignored; and they are -- in fact -- just another data point that is collected. "Never" has always been an option in Firefox. Why is it missing now?

Is there a setting in about:config I can change to ensure that "Do Not Track" is never sent?

Thanks! Kirk

I have used Firefox for several years and have been very happy with it. However, in the last few/several weeks, I am finding that when I click on a link to go to another screen, it either takes forever or does not work at all.

What steps should I take to help with this problem? I am using Firefox 78.0.2 (64Bit).

I recently updated my mozilla on my mac and noticed in the activity monitor that sometimes the process is called "Firefox Privileged Content" instead of "Firefox Web Content". Is that normal? What is up with it sometimes being called "privileged"? Is there a way to turn that off? I attached an image below.

Thanks

I am using Print Edit WE which seems to be one of the more highly recommended pdfing Add-Ons. However, I can't seem to print pdfs that are searchable. Am I missing something? In Chrome I just right click and print and generally get a lovely pdf that is searchable. Any suggestions?

I have Firefox 78.0.2 (no sync) on a MacBookPro with High Sierra 10.13.6. When I click on Bookmarks in the toolbar I see a long list of bookmarks. The top part of the list are bookmarks I use all the time.I want to remove the lower part of the list When I click on that bookmark it goes to the websitel and there is no way to remove the bookmark that I know of.

TIA

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system background. However, many webpages on the internet have light backgrounds, so when Firefox uses this color, I can't read the text. I already have Options>Language and Appearance>Colors>Override the colors specified by the page set to "Never." This also occurs in a brand new profile with 0 extensions or addons in Safe Mode. I just want Firefox to display webpages "normally", i.e. with black text, without regard to the current system colors.

To reproduce: - Turn on High Contrast - Visit a site such as http://hyperphysics.phy-astr.gsu.edu/hbase/ppois.html - Change system High Contrast text color to any color you wish - Notice that the text on the page also changes to the same color, even with the setting on "Never"

Is there any way I can get Firefox to ignore the system's text color settings? Chrome renders the webpage just fine with black text.

I use Firefox for my office, and there are several URLs internal to my company that work with a single word.

For example: "xyz/12345" is the same as "http://xyz.company.com/12345" which opens the resource 12345.

This used to work absolutely fine until the latest update.

Current: 78.0.1 (64-bit) on MAC OS 10.15.5

Now, xyz/12345 searches google instead of navigating to the website. I do still need google search on the browser bar, as I use it frequently as well.

Having to type out http://xyz/12345 is an overhead that I would like to avoid.

Please suggest if there are any workarounds that could be used to get this working again.