• Solved

malware not in add-ons

Note': Such problems do exist when all add-ons disabled and in safe mode Firefox (by "refresh firefox" option). When Firefox is started, an advertising window would oc… (read more)

Note': Such problems do exist when all add-ons disabled and in safe mode Firefox (by "refresh firefox" option).

When Firefox is started, an advertising window would occur. The hijacked address: https://winxuan[.]jd[.]com/?cu=true&utm_source=kong&utm_medium=tuiguang&utm_campaign=t_1000623798_&utm_term=19dca519301545a6b711007896b3b333 hijacked address

Also, Ctrl + Shift + N was hijacked to the same window.

The window is strange: When I click the "+" button to open a new tab, the new tab directly opens in the previous window.

Perhaps something in Firefox itself was maliciously modified, I guess.

I am using 88.0.1 (64-bit) version Firefox on Win10.

Asked by kakakali 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Problem with Firefox in combination with email software

Within the last week, I have been unable to view posted images sent to me from apparently only the USPS website. Images embedded or attached to other emails have not bee… (read more)

Within the last week, I have been unable to view posted images sent to me from apparently only the USPS website. Images embedded or attached to other emails have not been a problem. I use Yahoo (AT&T) as the mail service. This issue does not exist with other browsers used - Google, Edge or Opera. It appears to be only this particular combination of browser, email client and website. I have done all of the suggested tasks including re-installing Firefox. Apparently both Firefox and the USPS updated portions of their software in the last week or so. Also note that I am not tech savvy. Thanks.

Asked by decrepit 2 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 2 days ago

  • Solved

Issues viewing local .DOCX

I got an email with a .docx attachment, and when clicked attachment I can view in FF. Downloaded, and clicking file and open in FF ends in endless loop asking to open, if… (read more)

I got an email with a .docx attachment, and when clicked attachment I can view in FF.

Downloaded, and clicking file and open in FF ends in endless loop asking to open, if FF selected. Seems like mime type not being detected and processed from FF directly but does from webmail.

Same action with a PDF, image files works great.

Asked by mikwei 2 days ago

Answered by mikwei 2 days ago

  • Solved

Add-ins not appearing

I'm using Firefox Add88.01 on a Windows 7 desktop, and although Add-ins appear in the Settings section, they are not visible above the Toolbar, which I have displayed. … (read more)

I'm using Firefox Add88.01 on a Windows 7 desktop, and although Add-ins appear in the Settings section, they are not visible above the Toolbar, which I have displayed.

Asked by SkagitDoug 2 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 2 days ago

  • Solved

HTML file formatting is messed up

It looks perfectly fine in Edge and Chrome. The file is here: https://app.box.com/s/e3chmmwqt9jx88q7bkowikdhqx12nd2j I have included the rendering screen shots for all th… (read more)

It looks perfectly fine in Edge and Chrome. The file is here: https://app.box.com/s/e3chmmwqt9jx88q7bkowikdhqx12nd2j I have included the rendering screen shots for all three browsers. Thanks.

Asked by thalaharate 3 days ago

Answered by cor-el 2 days ago

  • Solved

Continual scrolling

Firefox is acting as if it is receiving the "scroll up' signal from the mouse wheel continually - even when the mouse is turned off, and not inside actual web pages. I ca… (read more)

Firefox is acting as if it is receiving the "scroll up' signal from the mouse wheel continually - even when the mouse is turned off, and not inside actual web pages. I can scroll up and down inside the page normally. However, if I mouse over the tabs, they continually scroll: if I hold down ctrl, it zooms without any other input: I can't use my search bar, because it acts like I'm scrolling and closes the 'do your search' bit. I have run Firefox in troubleshooting mode, same result. I have refreshed Firefox, no change. I have verified the mouse drivers. I've poked at the options. I am out of ideas! Windows 7, version 88.01 (64bit)

Asked by khandoug 3 days ago

Answered by cor-el 2 days ago

  • Solved

Fifox don't delete cookiz

Dear All, Today, i have 1.4mo of cookiz. when i go to option page of fifox : button "delete cookiz" don't delete cookiz. and the button "manage cookiz" know nothing about… (read more)

Dear All, Today, i have 1.4mo of cookiz. when i go to option page of fifox : button "delete cookiz" don't delete cookiz. and the button "manage cookiz" know nothing about cookiz or exeption.

i am under win7pro, and i have the same problem under win10pro.

with lasts versions, i have this problem ; i have not last years.

and few years ago, i had same dificulty, but solved with great next version.

what is this crumble ?

May FireFox save souls of ours computer ! Kiss

Asked by yves.tanguy 3 days ago

Answered by cor-el 2 days ago

  • Solved

Where did ScreenCapture go???!!

I use Firefox and Firefox developer and rely quite a bit on the ScreenCapture feature that used to live behind the three dots in the address bar. Did they remove it? I fe… (read more)

I use Firefox and Firefox developer and rely quite a bit on the ScreenCapture feature that used to live behind the three dots in the address bar. Did they remove it? I feel like I've looked everywhere to re-locate it and keep coming up dry.

Anyone else experience the same thing? Thanks for the help!

Asked by Intelligent Evil 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Firefox ESR Flash support

Hi, In continuation to this thread, https://support.mozilla.org/en-US/questions/1293344 , May i know if the decision to continue the support for Flash is still the end of… (read more)

Hi, In continuation to this thread, https://support.mozilla.org/en-US/questions/1293344 , May i know if the decision to continue the support for Flash is still the end of June 2021 or has it already been decided to push until Sep/Oct end?

Asked by mohan.subramani3 3 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 3 days ago

  • Solved

[Important] [Malware] Fake Update Popups (I ACCIDENTALLY CLICKED ON ONE)

Please help. I was trying to download a file from MediaFire, and a popup appeared. I tried to close it, but another one opened up. They were all trying to install an exte… (read more)

Please help. I was trying to download a file from MediaFire, and a popup appeared. I tried to close it, but another one opened up. They were all trying to install an extension and saying "update Firefox" I accidentally clicked on one. It didn't do anything, but panicking, I Alt + F4'd a bunch of times and when I saw that they kept reopening, I shut off the computer. I came back, and I have no new programs, extensions or suspicious looking processes. As I'm writing this, Windows Defender is running a full scan.

Am I infected?

Asked by jiheme9189 3 days ago

Answered by Rodney 3 days ago

  • Solved

re unable to keep and work with more than 1 tab open at a time

Nnother issue is, if more than one tab is open, can I just click backwards and forwards onto different sites/pieces of work? I used to be able to do this in Google, but i… (read more)

Nnother issue is, if more than one tab is open, can I just click backwards and forwards onto different sites/pieces of work? I used to be able to do this in Google, but in Firefox it has proved impossible. If more than one tab is open, where would the other tabs be? On top, or at the bottom of the screen?

Asked by YD 4 days ago

Answered by TerryN21 2 days ago

  • Solved

unable to use more than 1 tab at a time,

In Firefox, when I need to use more than 1 tab at a time - for example filling in an official form, when I have to go to my email to retrieve a code sent, when I go back … (read more)

In Firefox, when I need to use more than 1 tab at a time - for example filling in an official form, when I have to go to my email to retrieve a code sent, when I go back to find the original form I was working on, it has closed or gone. It is proving impossible for me to fillout out forms on offcial sites or for some services becsue when I leave to go to my email, I have to restart the form filling from the start?!! I would be grateful for an VERY easy to follow, jargon free (assume I am very simple - it's OK, I do not mind) solution. becasue i am unable to work when the site i am working on closes everytime I have to go somewhere elase for info.

Asked by YD 4 days ago

Answered by hongyy 2 days ago

  • Solved

Firefox stuck in a corrupted state, opens but nothing else works

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on som… (read more)

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on some buttons from the interface but I cannot close it or enter settings, cannot browse or anything, it opens but its functionality is completely broken... I suspect this is following a recent windows update but I'm not sure...

Tried starting it in safe mode and refreshing the browser but it did not work. about:config does not work. I can type in the address bar but when I hit enter nothing happens.

Any suggestions of how could this be fixed without reinstalling it?

Thanks.

Asked by contact490 4 days ago

Answered by FredMcD 4 days ago