Couldn’t sign you in. This browser or app may not be secure.

When signing into google on a fresh install of FireFox this is the message I get: Couldn’t sign you in This browser or app may not be secure. Learn more Other support t… (read more)

When signing into google on a fresh install of FireFox this is the message I get:

Couldn’t sign you in This browser or app may not be secure. Learn more

Other support tickets about this problem are on browsers like Chrome and Brave, can't find a single one that is about FireFox. Please help.

Asked by 0yestriples 19 hours ago

Last reply by 0yestriples 19 hours ago

Home Page

I had set up my homepage on Firefox as "currently.att.yahoo.com". All of a sudden I can't get that site. When I try I get a message indicating the site isn't available in… (read more)

I had set up my homepage on Firefox as "currently.att.yahoo.com". All of a sudden I can't get that site. When I try I get a message indicating the site isn't available in China. Why is this happening and how do I fix it. A step by step way to cure this would be appreciated. Please reply to aulonz2021@att.net my aulonz2019@att.net address is on Yahoo and I can't get there. I use the Yahoo homepage for most of my browsing and I am really upset that I can't get there!

Asked by Gkwalker 5 hours ago

Firefox suddenly unusable.

I am suddenly getting the following error message: "We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” setting… (read more)

I am suddenly getting the following error message: "We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” settings (found under “Settings” -> “Shields” in the Brave Browser)." Firefox is now unusable. I have searched "Settings" and can find nothing about "Content Filtering," "Shields," or "Brave Browser." Can you tell me what is going on here?

Asked by sbartholomew95 1 hour ago

Twitch knows which tab is opened and on top?

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by v… (read more)

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by visitors to the website. It's one thing for Twitch to know I'm visiting the website, and quite another for them to determine if in fact the tab I have open is front and center. Seems to me this is a privacy issue that needs to be addressed.? (I have not yet determined if this Twitch snooping is working in private tabs yet, but I soon will)

Asked by jwhite8055 12 minutes ago

Retrieve bookmarks

Hi My computer crashed today and it had to be it reformatted. I have updated the computer but i want to update my bookmarks. How do i access / restore my booksmarks fro… (read more)

Hi My computer crashed today and it had to be it reformatted. I have updated the computer but i want to update my bookmarks. How do i access / restore my booksmarks from yesterday? At the moment I cannot see any of my old bookmarks all i have is the bookmarks that come with when you install firefox.

I am logged into firefox but i cannot see my old search history or find any of my old bookmarked folders.

Please help me, I thought firefox was looking after my bookmarks when i was logging in.

Thank you

Louis

Asked by louistenkate 53 minutes ago

Why does Firefox stay on the Linkedin page

I'm up to the most current version of Firefox 120.0.1 (64-bit) Windows 11 For this and the last versions over a couple of years whenever I go to; https://www.linkedin.… (read more)

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Asked by Mr BO 11 hours ago

Firefox label in Windows 11 not displaying correctly when taskbar set to never group

I have noticed a bug with how the Firefox icon appears when launched in the Windows 11 taskbar when the never group option is enabled. When Firefox is launched and is the… (read more)

I have noticed a bug with how the Firefox icon appears when launched in the Windows 11 taskbar when the never group option is enabled. When Firefox is launched and is the only application open in the taskbar, there is no label present next to the icon like other programs have when launched. There is the little line underneath the icon though indicating it is launched but that is it. As soon as I open another application though, the label will also appear for Firefox. This is only a minor annoyance but is definitely as bug at least for me and should be pretty easy to fix. I will attach screenshots of the behavior. In the first screenshot, you can see that Firefox is open but has no Text label like it is supposed to. The second screenshot is as soon as I open a second application.

I am on Windows 11 Home 23H2 Build 22631.2792 Windows Feature Experience Pack 1000.22681.1000.0 Firefox Version: 120.0.1

Asked by chris545 5 hours ago

Sometimes (not always) it takes 2 or 3 clicks to go to a link.

I am seeing a very odd behavior. Sometimes, not always, it takes two or sometimes even three clicks to go to a link, especially bookmarks for some reason. That and at t… (read more)

I am seeing a very odd behavior. Sometimes, not always, it takes two or sometimes even three clicks to go to a link, especially bookmarks for some reason. That and at times I have to click on the address bar and hit enter even if I clicked a link to go to a new site. Mostly this happens with bookmarks and history items, but not always. I have disabled hardware acceleration and my few add-ons, I even put Firefox into safe mode to try to diagnose the issue further. Unfortunately I'm still lost and the issue presists. Any thoughts?

I'm using macOS Sonoma 14.1.2 and Firefox was just installed yesterday 120.0.1. The only extensions I have are AdGuard and 1Password.

I have noticed that when it occurs, I see the reload button cycle between the X and the Reload icon for like half a second and then does nothing else until I click on it. I have checked my Internet connection and it has been stable.

Asked by Equationeer 4 hours ago

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (read more)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Asked by kmrussell 9 hours ago

Last reply by kmrussell 7 hours ago

Clicking download icon or link in displayed PDF ignores "ask where" setting

I have Firefox set to ask me where to download files that I want to download. It works for normal download links, but when I'm using my credit card company site's PDF vie… (read more)

I have Firefox set to ask me where to download files that I want to download. It works for normal download links, but when I'm using my credit card company site's PDF viewer to look at a statement and I click on the download icon or link in the upper-left, it simply downloads the PDF (to my chosen "Save files to" folder in Settings). Is there a current way to change this behavior? Is this something that the website's code determines, overriding my Firefox setting?

Asked by Dave 5 hours ago

Suppress console message when attempting to set cookie for an invalid domain

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.a… (read more)

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.au

In order to do that we check if we can set a cookie on `.au` that fails. Then `.com.au` also fails, then `example.com.au` and that succeeds

This is safe and fast and leaks no information not already available to any JS running in the page.

In most browsers this is fine. In Firefox it is also fine _except_ it logs a warning to the console that a cookie was rejected. This then causes users to open a support ticket with us in order to find out about "the error"

Is it possible for us to suppress this log?

Asked by Paul D'Ambra 1 day ago

Page kan not be reached (not 404)

Recently I´ve encountered problems with (mostly) accessing nba.com. I don´t get the resultbar. Today klicking on one of the menue items (Schedule) Firefix refused to load… (read more)

Recently I´ve encountered problems with (mostly) accessing nba.com. I don´t get the resultbar. Today klicking on one of the menue items (Schedule) Firefix refused to load the page claiming "Not safe". As you can see I´ve accessed the page a number of times. /Leif Arvidsson

Asked by leif.arvidsson 15 hours ago

Last reply by leif.arvidsson 12 hours ago

Types wrong characters intermittanly.

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (read more)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 9 hours ago

Last reply by kevink001 7 hours ago

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 4 months ago

Last reply by brianna.cacchione 4 months ago

Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 4 months ago

Last reply by tremault 4 months ago

Sign in Sync loop inssue

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top rig… (read more)

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top right corner where you access your account and it shows that it's disconnected. On top of that, I backed up all of my tabs, favorites and passwords but I don't have the ability to import it from the back up. I'm only given the options to import from another browser. Any help in this matter is greatly appreciated.

Asked by SGTDRE 5 months ago

Last reply by SGTDRE 5 months ago

Tab Groups replacement app

Does anyone out there know of a replacement for the Tab Groups replacement app? I have not updated Firefox past the v.55 only because I don't think it would work w/ any … (read more)

Does anyone out there know of a replacement for the Tab Groups replacement app? I have not updated Firefox past the v.55 only because I don't think it would work w/ any newer versions. I have found this to be the very best app I have ever used as I need to do a lot of research online and need something that will show all the windows and tabs on one page so I can easily go back and forth to a particular group quickly. Without this, I would have to spend hours finding the info and would only have one window in which to work. Ideally, a replacement would be able to use all the window/tab info I now have. Is there some way I could use this in some sort of legacy mode? I have several legacy apps, but can't readily recall how to do so. I think I tried this w/ the Tab Groups app and it didn't work, but am not certain. Suggestions much appreciated! Thanks, Wolfgang

Asked by Wolfgang 5 months ago

Last reply by Wolfgang 2 days ago