Lost all data

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the des… (read more)

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the desktop with happy faces in them. I finally got them to stop and closed everything down, however now, all my bookmarks are gone, firefox will not sync, I cant change password to a primary one. I can not restore my bookmarks from previous save. I am worried they got all my info. what can I do??

Asked by info8387 5 hours ago

Last reply by cor-el 1 hour ago

How to prevent installation of Firefox private browsing icon in startup menu? Windows 10 Firefox 107

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked thr… (read more)

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Asked by astgat 7 hours ago

Last reply by cor-el 1 hour ago

Firefox won't open links in documents that I click on

Since the last update, when I click on a link in a document, Firefox opens my home page in a new tab instead of the link that I clicked on. I've never seen this with Fire… (read more)

Since the last update, when I click on a link in a document, Firefox opens my home page in a new tab instead of the link that I clicked on. I've never seen this with Firefox before. What's causing this, and how can I fix it? (It's enough to make me abandon Firefox altogether.)

Asked by jackthoward 14 hours ago

Last reply by cor-el 1 hour ago

can't access bookmarks or history in firefox

last sunday when i restarted my pc due to sluggishness with mozilla firefox and thunderbird, a problem occurred to disable the functionality of bookmarks (favorites) and … (read more)

last sunday when i restarted my pc due to sluggishness with mozilla firefox and thunderbird, a problem occurred to disable the functionality of bookmarks (favorites) and history; an error message pops up saying one of firefox's files is being used by another application, caused by a security program.  as a result, pressing control shift o for bookmarks library shows an empty tree view; typing a search entry in the editfield yields no results-bookmarks have all disappeared or are inaccessible. also i can't save a new bookmark with alt control d. later on i noticed my firefox browser had automatically updated, so this may be responsible for disabling functionalities of earlier firefox versions; i currently have firefox 107.0.1 on windows 7 machine.  does anyone know what i can do to re-enable the bookmarks functionality like it was before, and how to turn off automatic updates?  thanks.

Asked by drichardd 1 hour ago

Last reply by cor-el 1 hour ago

OAuth working in Chrome and other browsers but Firefox does not fulfill the requests

Hey there! We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects). - Call To Login - Call To Authorize Endpoint - Call To Cl… (read more)

Hey there!

We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects).

- Call To Login - Call To Authorize Endpoint - Call To Client SignIn - Call To Client Homepage

The expected behavior would be

Login (302) -> Authorize (302) -> Client SignIn (302) -> Client Homepage (200)

This works in a few tested browsers. In Firefox the first three calls appear simultaneously without a status code in the network tab and the page keeps loading. After about 75 Seconds the page loading stops and the three status codes (302, 302, 302) appear. But the fourth request is missing in the network tab. (See attached images - Firefox is dark, Chrome is white)

I have redacted HAR files of both Firefox and Chrome if that helps.

Any idea why Firefox behaves like that?

Thank you for helping! Best, Chris

Asked by Chris6077 13 hours ago

Last reply by cor-el 1 hour ago

Login problems at https://www.nsandi.com

Am I alone having difficulty logging in to (UK savings bank) https://www.nsandi.com, since they introduced two-factor authentication? 1. I go to the login screen https://… (read more)

Am I alone having difficulty logging in to (UK savings bank) https://www.nsandi.com, since they introduced two-factor authentication?

1. I go to the login screen https://secure.nsandi.com/thc/policyenforcer/pages/loginB2C.jsf?chainingAction=true&MENU=true&forceLogin=true&q=54676c38-933e-46dd-90a7-7c8a5127a983&p=aa69b759-9e91-4f76-b9be-329d0f9685be&ts=1670588750&c=nsandi&e=nsisecure&rt=Safetynet&h=e4eb2ce3d2ca79deee6728fa3ba9fe55 which prompts me for my account details. 2. There's an "Accept cookies?" pop-up; I click reject all cookies. 3. I enter my login details. 4. There's an "Accept cookies?" pop-up; I click reject all cookies. 5. It takes me back to the login screen which prompts me for my account details. 6. I enter my login details. 7. I get a JSON error message {"error":"ERROR_DURING_DEVICE_REVOKE","errorDescription":"ERROR_DURING_DEVICE_REVOKE"} on what looks like a Firefox diagnostic screen; the "headers" tab shows this:

X-Firefox-Spdy: h2 cache-control: no-cache, no-store, max-age=0, must-revalidate content-encoding: gzip content-security-policy: frame-ancestors 'self' https://sbp-retail-prd-kyd-b2n-vip.nsi.local; content-type: application/json date: Fri, 09 Dec 2022 12:16:52 GMT expires: 0 pragma: no-cache referrer-policy: no-referrer-when-downgrade server: nginx strict-transport-security: max-age=31536000;preload x-cdn: Imperva x-content-type-options: nosniff, nosniff, nosniff x-frame-options: SAMEORIGIN, SAMEORIGIN x-iinfo: 5-7620738-7622339 PNYN RT(1670588150185 61257) q(0 0 0 -1) r(1 1) U6 x-xss-protection: 1; mode=block, 1; mode=block, 1; mode=block

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8 Accept-Encoding: gzip, deflate, br Accept-Language: en-GB,en;q=0.7,eo;q=0.3 Connection: keep-alive Content-Length: 1182 Content-Type: application/x-www-form-urlencoded DNT: 1 Host: auth.nsandi.com Origin: https://auth.nsandi.com Referer: https://auth.nsandi.com/api/ta/checkDevice Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: same-origin Sec-GPC: 1 TE: trailers Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0

8. I click the refresh/reload button 9. There's an "Accept cookies?" pop-up; I click reject all cookies. 10. The "Add trusted device" screen lets me choose a phone number to receive a one-time password. 11. There's an "Accept cookies?" pop-up; I click reject all cookies. 12. I receive the one-time password via text and enter it. 13. There's an "Accept cookies?" pop-up and (beneath it) a "Securing your browser ... please wait..." screen, which eventually is replaced by the "Your accounts screen". 14. I click reject all cookies and FINALLY I'm able to view my nsandi.com account details !

So there seems to be two issues i. The need to enter my login details twice, and then reload the page on receiving JSON "ERROR_DURING_DEVICE_REVOKE" ii. The fact that every step along the way, I get the same "Accept cookies?" pop up - surely having told it my cookie preferences it shouldn't be asking again and again and again...

Because the login dialogue takes me to three different URLs: https://auth.nsandi.com https://secure.nsandi.com https://www.nsandi.com ... I wondered if Firefox's "Enhanced Tracking Protection" was interfering with communication between them (via the browser, during the login process). So I added all three to "Exceptions for enhanced tracking protection". But that didn't make any difference.

My work-around is to login using the Microsoft Edge browser. But it's a pain to having to remember to use my non-preferred/non-default browser for this one account.

Asked by wgtwalker 14 hours ago

Last reply by cor-el 1 hour ago

Unable to view charge station icons or site menu on Chargehub.com

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters. However, although… (read more)

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters.

However, although the chargehub site loads with a Google map (after selecting Map) I don't get the EV charging station icons or menu. I do get POI icons such as for airfields, cemeteries, parks, churches, etc only when fully zoomed in. The Google zoom symbols and street map view options are also available.

I have not experienced this issue on any other WEB site including Plugshare or Chargemap. Further, when I open Google maps in Firefox and do the search, "ev charging stations in ontario canada", i do see the icons for charging stations.

I am running Windows 7 with Firefox version 107.01 on a desktop computer. Adblock and uBlock origin are installed. However I have the same results when running Firefox in safemode.

I do understand that Microsoft no longer supports Windows 7. However, my son is also running Windows 7 on his desktop computer, yet chargehub opens properly on his computer when using Firefox as his browser.

I've tried searching the WEB for an answer but no success so far.

Thank you in advance for any help.

Asked by t9rfbb 3 days ago

Last reply by cor-el 1 hour ago

Strange Cache/Cookie Issues with OneDrive and Quickbooks

I have issues with these two sites only on Firefox, and never when using a private window in Firefox. I believe that they both started this past summer, I don't know exa… (read more)

I have issues with these two sites only on Firefox, and never when using a private window in Firefox. I believe that they both started this past summer, I don't know exactly when.

  1. 1 Quickbooks Online

https://accounts.intuit.com/app/sign-in? Their site does not remember my previous logins when using Firefox. It asks for 2FA every single time. If I use a private window, it will remember me for a certain amount of time and not require 2FA. I have contacted QB support several times about this issue and they say that it's not on their end.

  1. 2 Microsoft Onedrive

https://onedrive.live.com Nothing shows in the main screen, no files, nothing. It works fine in other browsers and in a private window in Firefox. I haven't yet contacted MS support, as this seems to be similar to issue #1.

Yes, I've cleared cache and cookies. Yes I've turned off ad-blocking. Nothing I've tried resolves either of these issues,

Asked by sheila14 2 hours ago

Last reply by cor-el 2 hours ago

i couldn't open any page

hello I have problem with not being able to open any website like Google or Youtube. even thou it was working like for half a hour. it was not from my network, because I … (read more)

hello I have problem with not being able to open any website like Google or Youtube.

even thou it was working like for half a hour. it was not from my network, because I was able to open it in another browser.

please help.

Asked by tojy.m12 3 hours ago

Last reply by cor-el 2 hours ago

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.in… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 5 days ago

Last reply by cor-el 2 hours ago

my whole computer pages are unreachable

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is… (read more)

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is very much appreciated. Joan Stone [phone# removed from public]

Asked by joanstone52 4 hours ago

Last reply by Dropa 4 hours ago

Hiding or Collapsing Top Tab Bars

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that an… (read more)

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Asked by henrybazan079 4 hours ago

Last reply by Dropa 4 hours ago

I cannot reach my inbox all messages gone all items on bar like delete and kaise and junk are gone

I cannot reach my inbox. all incoming items are gone. bar containing delete, Kaiser, junk and more are gone, want them all back please! amazon is unable to leave message … (read more)

I cannot reach my inbox. all incoming items are gone. bar containing delete, Kaiser, junk and more are gone, want them all back please! amazon is unable to leave message on in box. want all messages back. want items on bar spelled out, not just symbols. Please help. my phone number is [phone# removed from public forum]. I would very much appreciate a call to put everything back the way it was, and for amazon to be able to contact me. Thank you Joan Stone

Asked by joanstone52 4 hours ago

Last reply by Dropa 4 hours ago

2 factor

How can I contact support to remove the two factor authentication, I factory reset my phone and lost access to the codes. I need to be able to get into my other account,… (read more)

How can I contact support to remove the two factor authentication, I factory reset my phone and lost access to the codes. I need to be able to get into my other account, I think I wrote them down, yet with so much going on I havent fount them yet. I appreciate your assitance in advance, may you have productive days.

Asked by MsHenderson22 5 hours ago

Last reply by Dropa 4 hours ago

PDFs get automatically downloaded despite "Always ask"

This is driving me crazy ... Firefox ALWAYS downloads PDF files to my Downloads, and I do not want this at all. Settings are set to "Always ask" but this gets simply igno… (read more)

This is driving me crazy ... Firefox ALWAYS downloads PDF files to my Downloads, and I do not want this at all. Settings are set to "Always ask" but this gets simply ignored. Please, is there somebody which a solution which actually works? All the suggestions I have seen correspond to the setting I already have. Thank you.

Asked by monika90648 13 hours ago

Last reply by James 5 hours ago

Firefox and Messenger FB call

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but thei… (read more)

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

Asked by bbfigueras 6 hours ago

Last reply by Dropa 6 hours ago

Netflix Does Not Work on Mozilla

Firefox doesn't support Netflix Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix… (read more)

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

Asked by bubblytea345690 20 hours ago

Last reply by SometimesMaybe 7 hours ago