Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (read more)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Asked by Firefox_Bug_Report 1 day ago

Last reply by jscher2000 2 hours ago

Browser isn't opening up at all! Quickly shutting off and asking to report crash!

I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I re… (read more)

I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I recently end tasked Cortana. Is that why I can't open the browser? Or is it something else. Please help. Nothing online seems to work for me. Mind you I can open and use other browsers. Thank you in advance.

      • i get no other explanation from firefox. just the crash reporter popup and maybe a "do you want to refresh" popup.

Asked by confused__user 8 hours ago

Last reply by FredMcD 27 minutes ago

The Ultimate Firefox Privacy & Security Guide [about:config]

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to … (read more)

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to browser.safebrowsing.phishing.enabled,and after, are what I'm most curious about - mostly since the name Google is attached.

Others: - dom.event.clipboardevents.enabled [copy and paste tracking] - network.http.sendRefererHeader [hyperlink tracking]

Website for reference: https://proprivacy.com/privacy-service/guides/firefox-privacy-security-guide

I understand a lot can change within a year, but before breaking something, I wanted to ask if changing any of the above settings, particularly those having to do with Google, will cause damage to the browser itself. -thx

Asked by jazz 1 hour ago

Radio station website does not function anymore (Windows 7 - 64bit)

I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. e… (read more)

I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. etc.) Everything works fine on Chrome or my computer at work (Windows 10). There must have been a recent update to FFox that has hosed this page.

This is the penalty I'm paying to let you automatically install updates instead of notifying me of available updates I guess. Anyway here's the link:

https://www.esterobayradio.org

Thank you, hopefully you can help me!

. . . Jules

Asked by julesdada 1 hour ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 2 days ago

Last reply by hiciya6568 2 hours ago

Transfer of Local Folders

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads… (read more)

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads about this but need it broken down very simply please as I am zero technology geek

Asked by Chanelle 1 day ago

Last reply by Chanelle 2 hours ago

Constantly losing connection on webpages, even when I have access on phone and in other windows.

I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy. Some… (read more)

I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy.

Sometimes the connection comes back after reloading page, sometimes takes 29 minutes. I'm tired of restarting router. Waiting seems the only way. I have a Dell laptop with AMD processor which is my fastest yet, no problems with that. I use very little space, there's plenty free. I have a talktalk router which is not covered by any furniture and is off the floor. There's only my sofa between my laptop and router.

As said in the title, other browsers and my phone work when FF doesn't. Sometimes other tabs work in the same window when one to more don't.

I have Midori which I have to use for sound as firefox has stopped playing sounds for some reason. I've tried several recommended fixes to no avail [any ideas on this would be gratefully received!

I really don't want to refresh FF as I am fearful of losing my bookmarks. I don't want another browser either for the same reason.

Any suggestions would be very welcome!

I clear the cache and use Glary Utilities to keep my

Asked by Teresa 8 hours ago

Last reply by FredMcD 4 hours ago

Synch from phone to new FF desktop?

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old.… (read more)

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old. (I'm guilty - I know!). Bookmarks still appear on my phone, including a few I added just hours before the fire. If I log into FF on the new desktop, will it pull all the bookmarks from the phone? Or will its brand new (and empty) bookmark file tell the phone to dump its bookmarks too?

In other words, who's in charge in a situation like this? The desktop or the phone?

Asked by RochDoug 7 hours ago

Last reply by FredMcD 4 hours ago

Firefox will not open after multiple reinstalls and deleting all data.

I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted … (read more)

I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted the following folders to no avail upon fresh install from https://www.mozilla.org/en-US/firefox/new/

Deleted folders: AppData/Local/Mozilla AppData/LocalLow/Mozilla AppData/Roaming/Mozilla Program Files/Mozilla Firefox ProgramData/Mozilla

Upon fresh installs trying to boot into safe mode results in a window briefly flashing in the taskbar and closing immediately. There's no message or anything asking if I want to boot it into safe mode. I don't care about keeping previous data for Firefox like profiles or bookmarks. I do not know what else to do.

Asked by vagemedal 6 hours ago

Last reply by vagemedal 4 hours ago

Forefox corrupted

I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message… (read more)

I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message, I repeated this with other government of Canada websites with the same result, the content of those messages are as follows: First CRA Access Denied You don't have permission to access "http://www.canada.ca/en/revenue-agency.html" on this server. Reference #18.cc58d617.1634682762.4c16e09 Next Service Canada You don't have permission to access "http://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html" on this server. Reference #18.cc58d617.1634681151.4aae992 Finally the main Government of Canada webpage You don't have permission to access "http://www.canada.ca/en.html" on this server. Reference #18.cc58d617.1634683027.4c6baf5 I then successfully accessed a number of other pages and it appears that I am denied access only to the Canadian government server. I was able to successfully access the same Canadian government information from 2 laptops. Next I installed Microsoft Edge on the same desktop and had full access to everything. Problem appears to be Firefox - Action: 1. Uninstalled Firefox using Revo Uninstaller Pro, this program is supposed to remove all evidence of the uninstalled program. 2. Restarted computer. 3. Downloaded and ran the current Firefox Installer program. 4. Despite my uninstall actions the Firefox installer detected previous installation and completed a fresh installation back to where we started. Obviously the problem is with Firefox installed on this desktop, How can I solve the issue? There apparently must be some contaminated file(s) remaining 2 possibilities, Revo's deletion is still in the Recycle bin and I now note that there is an "Old Firefox Data" folder with the Desktop files. How can I completely remove all traces of Firefox from this computer so that we can make a fresh start? I wish to keep using Firefox.

Asked by ronsamwil 6 hours ago

Last reply by FredMcD 4 hours ago

The tabs on my browser page and Bing

First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox? Secondly, why do items I don't want or no longer … (read more)

First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox?

Secondly, why do items I don't want or no longer need appear in my 4 rows of tabs I can click on to access that website? This is frustrating, especially when I can't get rid of one I don't care for.

Also, making this like Microsoft, where it may take some time to actually ask for help almost makes me want to go back to them. I wanted more than they had.

T. Rogers mrtbaron2@outlook.com

Asked by mrtbaron2 5 hours ago

Last reply by FredMcD 4 hours ago

Bookmarks recovery

Hi, I've forgotten my firefox password, so I had to change it. After this, I lost my bookmarks. Is it possible to recover them? (I don't have buckup files. I recently rei… (read more)

Hi, I've forgotten my firefox password, so I had to change it. After this, I lost my bookmarks. Is it possible to recover them? (I don't have buckup files. I recently reinstalled windows so I also has no data in %APPDATA%\Mozilla\Firefox\Profiles\ )

Regards, Marcin Sawicki

Asked by Kligh 10 hours ago

Last reply by FredMcD 4 hours ago

can not open AOL Emails.

I do not know if it is Firefox, AOL or router that is the problem, But I do not have this trouble with gmail or Yahoo. I hate AOL now and I have had it for years! If y… (read more)

I do not know if it is Firefox, AOL or router that is the problem, But I do not have this trouble with gmail or Yahoo. I hate AOL now and I have had it for years! If you can't find the problem I want to forward automatically all my AOL emails to Yahoo. I prefer yahoo to gmail I don't like their format!

Asked by Jena 7 hours ago

Last reply by jonzn4SUSE 4 hours ago

logging in to linksys

after an upgrade I now get an error message, "unsafe port" while i am trying to get a login page. I have been using this linksys for several years. My kindle still works.… (read more)

after an upgrade I now get an error message, "unsafe port" while i am trying to get a login page. I have been using this linksys for several years. My kindle still works.

Asked by crmaass 6 hours ago

Last reply by jonzn4SUSE 5 hours ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 4 days ago

Last reply by cor-el 5 hours ago

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 9 hours ago

Last reply by cor-el 5 hours ago

Facebook account locked

Facebook account locked on windows but not mobile, chrome or edge browsers. Is this a settings change after recent update? Virus or malware. To unlock account asks to upl… (read more)

Facebook account locked on windows but not mobile, chrome or edge browsers. Is this a settings change after recent update? Virus or malware. To unlock account asks to upload photo of license which I don't feel is right. Any help appreciated. Thank you

Asked by Janine Thompson 6 hours ago

Last reply by cor-el 6 hours ago

facebook container

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings wi… (read more)

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings with firefox.

Asked by grnlksea 7 hours ago

Last reply by cor-el 6 hours ago