Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (read more)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 3 days ago

Last reply by NatSov01 2 days ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by JandNL 1 day ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by David 18 hours ago

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (read more)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 1 week ago

Last reply by home user 3 days ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 month ago

Last reply by hiciya6568 2 days ago

Proton and userchrome

It took years to perfect my userchrome to make FF look exactly how I want. Once 91+ came out it wasn't even a question of fixing the floating tabs and condensing the heig… (read more)

It took years to perfect my userchrome to make FF look exactly how I want. Once 91+ came out it wasn't even a question of fixing the floating tabs and condensing the height and menu spacing (though I tried all of it) but my own codes stopped working properly - I had code to set the background colour of menus/bookmark menus and when I upgrade they were the right colour but with thick white borders around them. This was more important to me than the floating tabs and I immediately downgraded to 90 where I've stayed. Can anyone help me figure out how to get MY codes to work with 91+ and/or to work together with the other fixes out there (tabs, condensed menus etc)??

Below is how my userchrome looks and attached is how my current set up looks. ANY advice is appreciated. THANK YOU.

@import url(userChrome_Fx56_bookmark_icons.css);
*/

/* Standard folder -- on Toolbar and Menus */
#PlacesToolbarItems toolbarbutton[container="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"]:not([tagContainer="true"]) > .menu-iconic-left,
/* Standard folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList) treechildren::-moz-tree-image(container), 
#editBMPanel_folderMenuList > .menulist-label-box > .menulist-icon,
#editBMPanel_folderMenuList menupopup menuitem {
  list-style-image: url(Fx56-yellow-folder.png) !important;
}

/* THIS WAS REMOVED BECAUSE IT CAUSES YELLOW FOLDER ICONS FOR BLANK 
   COLUMNS. AS A RESULT, FOLDERS ON THE RIGHT SIDE REMAIN GRAY.
  #placeContent treechildren::-moz-tree-image(container) {
    list-style-image: url(Fx56-yellow-folder.png) !important;
  }
*/

/* Live Bookmark -- on Toolbar and Menus */ /* REMOVED */

/* Smart bookmark folder -- on Toolbar and Menus */
#PlacesToolbarItems toolbarbutton[container="true"][query="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"][query="true"]:not([tagContainer="true"]) > .menu-iconic-left > .menu-iconic-icon,
/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, query) {
  list-style-image: url(Fx56-query.png) !important;
}

/* Tag containers (preserve the built-in icon) */
#PlacesToolbarItems toolbarbutton[container="true"][tagContainer="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"][tagContainer="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"][tagContainer="true"] > .menu-iconic-left > .menu-iconic-icon,
/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, query, tagContainer) {
  list-style-image: url(chrome://browser/skin/places/tag.svg) !important;
}

/*** Top-level "container" icons (otherwise would be Standard folder color) ***/
/* Bookmarks Menu -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_menu________),
#editBMPanel_bmRootItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="1"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-bookmarksMenu.png) !important;
}

/* Bookmarks Toolbar -- on Menus */
#BMB_bookmarksPopup #BMB_bookmarksToolbar > .menu-iconic-left > .menu-iconic-icon,
#bookmarksMenuPopup #bookmarksToolbarFolderMenu  > .menu-iconic-left > .menu-iconic-icon,
/* Bookmarks Toolbar -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_toolbar_____),
#editBMPanel_toolbarFolderItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="0"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-bookmarksToolbar.png) !important;
}

/* Other Bookmarks -- on Menus */
#BMB_bookmarksPopup #BMB_unsortedBookmarks > .menu-iconic-left > .menu-iconic-icon,
#bookmarksMenuPopup #menu_unsortedBookmarks  > .menu-iconic-left > .menu-iconic-icon,
/* Other Bookmarks -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_unfiled_____),
#editBMPanel_unfiledRootItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="2"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-unsortedBookmarks.png) !important;
}  

/* Preserve Built-in History/Tags/All Bookmarks Icons in Library */
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_history____v), 
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(title, query, dayContainer) {
  list-style-image: url("chrome://browser/skin/places/history.svg") !important;
}
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(title, query, tagContainer),
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_tags_______v) {
  list-style-image: url("chrome://browser/skin/places/tag.svg") !important;
}
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_allbms_____v) {
  list-style-image: url(Fx56-allBookmarks.png) !important;
}


}

menupopup {
-moz-appearance: none !important;
background-color: #e7d9ad !important }


#urlbar[breakout],
#urlbar[breakout][breakout-extend] {
  --urlbar-height: 28px !important;
  --urlbar-toolbar-height: 30px !important;

  width: 100% !important;
  top: calc((var(--urlbar-toolbar-height) - var(--urlbar-height)) / 2) !important;
  left: 0 !important;
}

#urlbar[breakout][breakout-extend] > #urlbar-input-container,
#urlbar-input-container {
  height: var(--urlbar-height) !important;
  width: 100% !important;
  padding-block: unset !important;
  padding-inline: unset !important;
  transition: none !important;
}

#urlbar[breakout][breakout-extend] > #urlbar-background {
  box-shadow: 0 1px 4px rgba(0,0,0,.05) !important;
  animation: none !important;
}


}
/* REMOVE MEGABAR END */

Asked by M 2 weeks ago

Last reply by M 1 day ago

List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 1 week ago

Last reply by kjsles444 5 days ago

Why are some fonts all messed up?

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing I didn't change any text settings of purpose, and I'm seeing this across a few differen… (read more)

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing

I didn't change any text settings of purpose, and I'm seeing this across a few different sites. What should I do?

Thank you!

Asked by pfbourassa 3 days ago

Last reply by pfbourassa 2 days ago

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (read more)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Asked by jochenstehle 1 week ago

Last reply by jochenstehle 2 days ago

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my… (read more)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 3 days ago

Last reply by Bud 1 day ago

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 1 day ago

Last reply by cyxiu123 5 hours ago

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 1 week ago

Last reply by Wayne Carpenter 5 days ago

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (read more)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 2 days ago

Last reply by igor19 1 day ago

Can I have two Firefox windows open when I start firefox with all the tabs I want pre-loaded?

Hi all I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and the… (read more)

Hi all

I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and then I open a pre detirmined set of tabs in each window to start my day.

Is there a way I can press open Firefox and I can have 2 windows open with all my pre set tabs?

Is this possible? If not, how close can I come to this?

Thanks,

Asked by Matt 1 week ago

Last reply by Matt 5 days ago

Soundcloud won't load after the first time visited

I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, gi… (read more)

I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, giving a generic "Sorry! Something went wrong" screen. Firefox will continue to not load the site correctly until I clear the cookies and the cache, which works but only for one visit, and as soon as I close the tab and open soundcloud again or refresh the tab the problem comes back. I have disabled all of my extensions as well as enhanced tracking protection when testing. A firefox refresh also did not solve the problem. The only way I can get the site to behave normally is when using private browsing.

The console is filled with errors regarding javascript files (source URI is not allowed in this document).

Thanks

Asked by marriaga158 3 months ago

Last reply by marriaga158 3 days ago

How to disable the giant "Search with DuckDuckGo" banner that appears on typing "d" in the URL bar?

Firefox 91 See screenshot. I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this sear… (read more)

Firefox 91

See screenshot.

I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this search engine up myself! I don't need a tutorial.

How can I disable this misfeature?

Thanks, Alex

Asked by Alex 1 month ago

Last reply by Alex 3 days ago

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (read more)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 1 week ago

Last reply by JonBonJimBob 6 days ago

Firefox 94.02 under MacOS 12.01 regularly crashes

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus… (read more)

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

Asked by Milowitsch 1 week ago

Last reply by Milowitsch 6 days ago

Firefox blocked my business website.

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg… (read more)

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg. Have repeatedly cleared history and am almost in tears. Spent many days to have this website perfected for my business and now I can't even access it on Firefox - which was up until today the only browser I use on my pc, ipad or phone for years now. Please help! Sincerely, Almost In Tears Here aka Stefanie H.

Asked by Stefi 4 days ago

Last reply by Stefi 4 days ago