Firefox Support Forum

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data is gone. Bookmarks, saved logins, etc. all gone. I thought once I logged into my Firefox account everything would be there. I've logged into my account on other computers in the past and all my stuff was there but not this time. Now it's saying all of my stuff (profiles, etc) was created today. Is my stuff really gone forever? I thought the whole point of the Firefox account was so I could just login and have everything sync.

When viewing embedded code on websites such as Stack Overflow, the code will appear briefly for a second and then will change to "[object Object]," on repeat. How can I view code in my Firefox browser?

Dear Firefox,

I had to buy a new computer and when I tried to sign in to my Firefox account I could'nt remember my password, so I had to reset it. Doing so I lost all my bookmarks.

Is there a way that I can recover them.

Many thanks.

Greg.

[email removed from public]

Hi all,

I have stumbled upon an issue. I am running the 111.0 (64-bit) Firefox desktop version and I have deactivated all telemetry options under 'Firefox Data Collection and Use'.

However, the browser keeps attempting to send telemetry data, calling: "incoming.telemetry.mozilla.org", which I have blocked with custom DNS filtering.

I am quite disappointed by this and somewhat perplexed that this is happening given that the browser doesn't seem to be respecting the fact that I disabled all 'Firefox Data Collection and Use' options? Why is this happening and how can I fully deactivate telemetry collection beyond this?

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Just wondering why I can't access www.newsmax.com with Firefox. I have no problem with other browsers.

This is the message I get: Network Protocol Error

An error occurred during a connection to www.newsmax.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

my bank says that the latest firefox is blocking my access. it works ok with other browsers and used to work with firefox. do i change banks or change browsers? is firefox going to "fix" this?

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

Hi, Sir/Madam Your consideration is greatly appreciated, There is a blank page when you first visit the website. You can find it at https://testclickspeed.com/ There is no content on the page. Why is Brave not loading my website?

since a few days I cannot download photos to my laptop from Google photos secure connection failed is the error I'm seeing I have tried everything getting error message secure connection failed Secure Connection Failed An error occurred during a connection to lh3.google.com. • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. • Please contact the website owners to inform them of this problem. Learn more... Try Again

since new update firefox 111 and update windows 11 cannot download photos from google photos to my laptop tried security.ssl.enable_ocsp_stapling setting in firefox changing from true to false. didn't work tries disabling extensions in firefox -didn't work tried in private window firefox - didn't work tried with different browser- micrsoft edge- didn't work

tried when nordvpn was paused : didn't work checked updates on all network adaptors

made exclusion from scanning

https://lh3.google.com/   in kasperky internet security - didnt work 

The only thing I have not tried is changing DNS server setting, I don't have enough knowledge to start doing this.

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111.0 and maxi-Version < = 111.0 The result is I can no longer access the internet through Firefox.

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll bar. is there a setting I can change to resolve this?