Firefox Community Forum

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "https://www.irs.gov/your-account". I click on "Individual-sign into online account" and get the following error: "Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2F0ysmHPaqAO%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:"

I can get into the Direct Pay website with no problem. I also can access my IRS account using my IPhone which makes me think this is a browser problem. I have disabled anti virus with no success. I called IRS and they have never heard of this problem and had no solution and said they didn't handle this issues.

Any suggestions please?

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox using over 1GB of RAM even with just a few tabs. Other browsers like Chrome or Edge seem to handle memory better with the same number of tabs.

I’ve tried restarting Firefox, closing unused tabs, and disabling a few extensions, but the problem keeps coming back. I even checked techsquest.com for tips, but I’m still struggling. Are there specific settings, hidden features, or optimizations I can apply to reduce Firefox’s memory usage without sacrificing performance?

Here’s what I’ve already checked:

Firefox is updated to the latest version.

No unusual extensions running (just uBlock Origin and Dark Reader).

Hardware acceleration is enabled.

Any help would be appreciated—thanks in advance!

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

I have been setting up Passkeys to log in to the websites which allow them. But I have noticed on Paypal, they do not allow me to use passkey when using firefox, it only seems to allow chrome

Is there an issue with firefox which deems it not suitable for passkeys?

I noticed that sopmeone asked this question this time last year and it was advised that firefox is now able to create and store passkeys Paypal still dont seem to allow it?

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Hi, y'all, I used to use the weather on new tab feature a lot until the latest update seems to have taken that feature away? Is this intentional or am I missing something? Here is an example of what it looks like: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_weather

Some troubleshooting I've tried so far:

• I clicked the gear icon to go to settings, but there is no settings for weather anymore.
• I turned off my VPN, because I heard it was available to U.S. and Canada users only, I am in the U.S.
• I closed firefox and reloaded.

Any tips/help is appreciated.

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group is created.

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla.

How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

Using this digital card https://www.sendoutcards.com/act/XNBFQFHHNO , the images are squished together instead of displaying correctly on inside left and inside right. On other browsers, like Chrome , Opera, and Edge, they display correctly Why?

My twitch website tweaking, youtube tweaking then sometimes the home page is tweaking things are very glitchy and what not. i love firefox cz its open source but these wearid issues kinda make me always switch back to chrome from time to time

Hello, when opening a video on YouTube in full-screen mode, the horizontal scroll bar becomes visible if you start moving the mouse cursor or scrolling. This doesn't happen in other Chromium-based browsers, where the scroll bar is always hidden (in full-screen mode). I tried deleting all browser data, but it didn't change the situation, and I couldn't find any solutions on the forums either. This looks very unattractive and ruins the video immersion. I hope you can help me resolve this issue or release an update that fixes it.

Thank you!

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?