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lost tabs

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there … (read more)

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there is no such option, as i accidently closed the new tab and now its overwritten " previous" tabs.

Asked by simon_90x 6 days ago

Last reply by Terry 5 days ago

Firefox Profile suddenly lost Login data; Bookmarks still present. / Need help manually importing from backup file

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bo… (read more)

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

Asked by Foxilla16 1 week ago

Last reply by Terry 1 week ago

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (read more)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa 1 month ago

Last reply by cor-el 2 weeks ago

several sites not opening in FF

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my … (read more)

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

Asked by brumman 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Has Firefox ever made it possible to have the tabs BELOW the address/search bars?

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs. … (read more)

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs.

Asked by Commander 2 months ago

Last reply by cor-el 2 months ago

Restoring Synced Data After Accidental Deletion

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to th… (read more)

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to the recovery keys if required and can attempt to provide any information requested about the account. Not sure if it is even possible to restore the data using this method but it's worth a try at least. Appreciative of any assistance with this problem, thanks again :).

Asked by Aldraxic 2 months ago

Last reply by FredMcD 2 months ago

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (read more)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

how many tabs and/or how man instances?

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE … (read more)

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE in linux) It hadn't been a problem, I just shut off auto update.

Now websites are whining about me running an older browser and some are even refusing to let me in. So I thought ok, I'll run multiple instances and keep the total number of tabs low. 5 instances work fine, the 6th starts to act a bit flaky, 7+ is a total lockup of the desktop (KDE in linux).

Even if I can manage to kill the last instance, its corpse remains on screen.

So I'm back to ver 88 with no solution. Is there a way around these limits? When I'm doing development I often have more than 600 tabs open. Eventually some will get closed, but I can't very well get much done if the browser is just going to lock everything up.

Asked by vev 3 months ago

Last reply by Terry 3 months ago

I am the 5 billionth searcher so I get a free prize!!!!!!!!!! NOT..................

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a… (read more)

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a picture of the scam page.

I have had this happen in the past and I have no idea why.

I am most worried about my passwords being stolen.

I am using linux mint 18.3 and have no idea how to check for malware.

Also, I should mention that when I use my landline to make phone calls (keep in mind that I am using DSL), I sometimes will get this odd redirect of my actual phone calls that will keep asking me about special offers over and over again. I called the phone company about it and they did nothing, after repeated calls..... but anyway, I wonder if that may be linked to the problem.

What should I do?

Asked by Lordproblemhaver 3 months ago

Last reply by James 3 months ago

banking login not working

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other brow… (read more)

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other browsers (Opera, Chrome etc ) could all connect and allow my login. With FF it simply continues loading with no result. i have asked the bank to check their FF certificates? and they say there is no problem - just use another browser! Firefox is my main browser, the only one that can save my login details. This problem is sporadic but has been going on for several months. It may be connected with FF updates but I am om the latest version for my Linux distribution I believe.

 At one time FF would never connect to PC Optimum whereas other browsers did, that problem was somehow solved.

Asked by brumman 4 months ago

Last reply by jonzn4SUSE 4 months ago

Webpages saved as PDFs are very large files compared to Safari

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, w… (read more)

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, while Safari saves the same pdf as 325KB. I never noticed this to be the case in the distant past but as my available storage space started shrinking rapidly on my MacBook I realized this might be the culprit.

I don't know when these large pdfs files started with FF but as I reviewed some similar files from several years ago, the same type of 2-3 page pdf in FF was in the KB, not MB of data. Can anyone help me understand why this is happening? Is there a setting that should be changed so these pdfs are not so bloated in size?

I am still using FF 88.0.1 having not made the leap to the newer versions of FF because of all the bad reviews. That said, I have not seen any info which indicates that FF scaled down pdf file sizes in the newer versions of FF.

In FF's Preferences pane PDFs are set to open in FF. Would it help reduce the file sizes if I changed that so they open in Mac's default application which I assume is Preview? I don't know if that's what the default preference was years ago when FF pdfs were much smaller files, or if changing that would make no difference at all.

Also, for what it's worth, I previously disabled FF's new-ish Print Preview Interface in about:config because it was consistently overriding the preset positions I set for my headers and footers, resulting in them being cut off the printed pages, however, the bloated pdfs were a problem long before FF introduced the Print Preview Interface feature.

Any suggestions on how to reduce the size of pdfs that FF is creating? I don't have and don't want to get a 3rd party application like Adobe Acrobat to deal with this, when I can simply use Safari as my browser. Thank you.

Asked by youngjane 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (read more)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Asked by geraldwilson 5 months ago

Last reply by Paul 5 months ago

  • Archived

Black background problem

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and backgr… (read more)

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white.

Asked by arielbooks 11 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

For the love of god STOP relocating the Take Screenshot option already

PLEASE think of the end-user for ONCE in your developer's life and STOP moving around the option to take screenshots please!!! First it was in the right-click menu (best … (read more)

PLEASE think of the end-user for ONCE in your developer's life and STOP moving around the option to take screenshots please!!! First it was in the right-click menu (best option, I still try to find it there every single time just like the Copy and Paste options) then you moved it to the "..." address bar menu, and now it was removed once again and the user must customize the toolbar to add the button?? Seriously? Who thought this would be more user friendly? Please provide a single reason to justify this Microsoft-ish behaviour.

Surely the option will be completely removed in next version, to force users to return to a previous version.

PS. did Yahoo already acquire Mozilla? That would explain a lot.

Asked by Andrew 5 months ago

Last reply by TyDraniu 5 months ago

  • Archived

Is it safe to update past v91 yet?

Proton is crap. Low contrast high space and infuriatingly enlarged vs the old standard. Screens are getting larger but that means users are expecting more information on … (read more)

Proton is crap. Low contrast high space and infuriatingly enlarged vs the old standard. Screens are getting larger but that means users are expecting more information on them not less. I actually reverted to either v88 over proton. Is the option to turn it off back yet or is still use custom css and hope they don't break that every update?

Asked by nonfindable 6 months ago

Last reply by FredMcD 5 months ago

Firefox Browser Validation Error 54

I cannot access access Ancestry.ca due to a Firefox Browser Validation Error 54. Ancestry says this is a client side problem, it is not on their side. Sometimes I can acc… (read more)

I cannot access access Ancestry.ca due to a Firefox Browser Validation Error 54. Ancestry says this is a client side problem, it is not on their side. Sometimes I can access and sign in the website with no problems, then when I sign out, I cannot sign in due to a Firefox Browser Validation Error 54 again. This has been ongoing for about four months. How can I fix this Browser Validation Error 54 so I can access Ancestry.ca.

Asked by NorthernBear 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Loss of settings and menus when updating

Last time I updated Firefox all menus and settings were lost. How can I avoid that? Yes, I know the answer is "that shouldn't happen" but it did and took my software en… (read more)

Last time I updated Firefox all menus and settings were lost. How can I avoid that? Yes, I know the answer is "that shouldn't happen" but it did and took my software engineer husband an hour to figure out how to get them back. Would like to skip that step. It's been more than a year since I updated but I'm now getting error messages saying my browser is out of date and website cannot be used without an update. Help!

Asked by ljorde 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Search engine add-ons

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I use… (read more)

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I used the "add more search engines" found in the bottom of the search engines list to find the missing engines and add them again, but when I find the engine I want to add there is only the "remove" button. So this tells me the missing engines in the list are still there but not accessible. I tried removing the added search engine and then adding it again but this did not make them appear in the search engine list. Everything was working fine until getting the last update before Firefox 89. Is there a way to fix this???

Asked by heyfucyou 1 year ago

Last reply by sideburns 6 months ago

  • Archived

Slow Printing in Firefox!

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the p… (read more)

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the printer. It all started since Preview was introduced as default! Meanwhile Firefox i locked and I can't do anything in Firefox.

Asked by Carl-Erik.Lundgren 1 year ago

Last reply by peteynice 7 months ago