Firefox Support Forum

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I still have to go in and revoke the cookie and place that address in the "exceptions - cookies & site data" to block and the same address STILL comes right back. If that feature isn't going to work, there's no point in offering it.

I love Firefox (use it on all devices), but unless an option will actually do what it's supposed to do, don't offer it.

When Firefox is running and I lock the screen and unlock it again, the gui seems to be somehow broken. On the picture attached one can see a graphical issue (black frame) on the right side of the browser when resizing the window. When I try to make it smaller starting from the left, the window disappears inside the black frame on the right side. There are also issues regarding the mouse. It is not possible to see which part of the text is already selected when pressing and holding the left mouse button during text selection (no orange highlighting of the text). When I release the left button the text is selected.

This is the second PC with Ubuntu 22.04 where this happens. Both PCs were upgraded from Ubuntu 20.04, so maybe it has to do something with that.

I'd like to use different themes for regular Firefox and Private Browsing mode on the same device. It seems like an easy way to keep track of where you are and what you're doing, but I haven't been able to make it work. Is that possible?

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

I am a WordPress website developer and I am trying out the Elementor page builder. When I edit a page in Firefox the Elementor app hangs on loading. Wheb I try to edit the same page in Chrome or Edge Elementor loads as expected. I confirmed this with a different website on a different theme. I performed all optimizations on https://happyaddons.com/fix-elementor-editor-not-loading-issue/and checked all system requirements on https://elementor.com/help/requirements/, but no avail. I cleared the Firefox cache, turned off protection for the site. But with the same settings and environment the pages do load Elementor in Edge and Chrome. Any ideas what else I can try to make this work in Firefox? I use all the newest versions of WordPress, themes, plugins, and the browsers Firefox, Edge and Chrome. Running Windows 11 on a brand new laptop.

Hi Knowledgeable People! I hope someone can help me out here. I'm gonna explain this as best I can and I hope someone can suggest a way to get thru this issue. I am so tired of MS coming in & telling me that they are going to update my system that night when no one will be using it (assuming that I sleep at night). There is only an OK button or the "X" out of the notification (which is what I usually do). There is NO button that says "NO You CAN'T DO it until I say it's OK". I usually then put my POWER option into SLEEP mode. Sometimes I use Task Manager to "crash FF" so I don't lose any tabs from any windows that are open. I've had it work before, but last night I forgot to shut off the WiFi in Windows (not the hotspot)—I'm not even sure that that's the reason it worked the last time.

Here's the usual scenario: I spend 2 days or more on taking a bunch of screenshots from a webinar so I can understand the process that I'm trying to learn. Those screenshots are cropped & put in the application folder (an older version of PaintShop Pro). I use the older version, b/c I can do it much faster than I can in the newer version. They send me this pop-up that they're going to install the updates "when no one's using it after hours."

So surprise, I come out here this morning and I've lost all my work (just under 100 shots) that was located in PSP's temp folder. ALL MY WORK is gone!

What can I do to STOP M.S. from installing updates when I'm not finished with the work I'm doing and I need to go to sleep? Thanks for your help!

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I still have all of my bookmarks and history, etc. When I looked out in the profile folder, I found out that the logins.json file actually has all of my logins (halg of them doesn't have the password, but I guess it's because it's encrypted or something), so I don't really get why they aren't displayed when I open view passwords and logins.

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

OK, I am very angry ....

FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a computer.

     I do not need to be mollycoddled by some 2bit computer company that has no idea what Professional computer users need. 
         Bare in mind I am in the mood to migrate away from FF completely without a tick button answer. 
         I am also in the mood to take drastic action if this is not resolved. IT SHOULD BE IN THE SOFTWARE IF I SELECT IT.

I want to use FF without an automatic update, which the software DOES NOT ALLOW (removed threat as per [rules and guidelines here).

I am running FF 107.01 (i don't care if its out of date).

Previous .json answer did not work. neither did going into settings.

only a complete ban on updates will suffice. (i will update myself as i feel like it.) I will not tolerate another answer.

FIX IT NOW!!!!

For several weeks now I have been unable to sign in or track packages on FedEx.com. I have had to use Microsoft Edge to access FedEx.com. I never used to have this problem. I don't know what Mozilla did, but I wished it could be undone! I use a VPN, ExpressVPN, and thought this was the problem at first, but it is not. I turned off ExpressVPN and still cannot access FedEx.com. Same with using AT&T Broadband. I have tried cleaning my history/cookies and it has no affect whether I use ExpressVPN or AT&T Broadband. I went to FedEx.com on Mozilla and clicked the 'shield' and turned off Mozilla's Enhanced Tracking Feature. I still can not use FedEx.com.

I see no solution to this issue unless I can find some way to completely turn off your Enhanced Tracking software that you have added. It is ridiculous that I have to use Microsoft Edge every time I want to access FedEx.

What is the solution?

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina