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Need to make Firefox stop automatically downloading PDF files. None of the suggested fixes work.

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to n… (read more)

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to no avail. None of them work. I’ve tried the following:

Going into settings, downloads, and checking “Always ask you where to save files.” Didn’t work.

Going into settings, applications, and under PDF, choosing “always ask.” Didn’t work.

Going into settings, applications, and under PDF, choosing “open in firefox.” Didn’t work.

Going into about:config and changing browser.download.alwaysOpenPanel from true to false. Didn’t work

None of these fixes stopped firefox from automatically downloading pdf files. I can’t just click on a pdf file to look at it without firefox downloading it.

I’m at wit’s end. My recylcle bin is full of unwanted pdf files.

Please give me a solution that actually works. My version is 105.0.3.

Asked by tamszion 1 month ago

Last reply by Terry 13 minutes ago

update 102.5.0 and 102.5.1

hello following update 102, I can no longer consult my files or my messages received. the messages being received are displayed as a notification at the bottom of the scr… (read more)

hello following update 102, I can no longer consult my files or my messages received. the messages being received are displayed as a notification at the bottom of the screen but it is impossible to consult them. However in "troubleshooting mode" no worries.

Thanks for your help

Asked by chaibikais 11 hours ago

Last reply by Terry 16 minutes ago

Restore the "Open in Firefox" WITHOUT asking, and WITHOUT downloading

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution. Until very recently, whenever I would click a link in a p… (read more)

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution.

Until very recently, whenever I would click a link in a page, it would "Open in Firefox" in a new tab. Then after reading it or printing it or whatever I wanted to do, I could click the download [Fx98PDFviewer-DownloadButton] button if I wanted to save it, and an Explorer would open up allowing me to select where I want to put it and what I want to call it (if I wanted to change the name it comes with) before downloading/saving.

Now, when I click a link it just downloads (even though most of the time I don't want that). Despite all I've read, I've tried a dozen settings, and I CANNOT get that behavior back.

If I set the browser.download.improvements_to_download_panel to False, and select "Open with Firefox" when it prompts me, I can't get it to STOP prompting me. It prompts me EVERY TIME, even though I have checked the box repeatedly for "Do this automatically for files like this from now on"

And yet it is STILL downloading automatically when it opens for viewing in the new tab, and I am forever now cleaning and deleting crap out of my downloads.

I have my default PDF reader set to the reader I like, and when I'm NOT in Firefox, I do NOT want to have to right-click and select my preferred reader each time.

But when I AM IN FIREFOX, what I need it to do is

- Open in Firefox, in a new tab, 
- DON'T prompt me, just do it, and 
- DON'T download it, unless if I then want to keep it I click the download [Fx98PDFviewer-DownloadButton] button.

HOW CAN I GET IT THIS BEHAVIOR BACK PLEASE?

Asked by JeffNLisa 3 months ago

Last reply by Terry 20 minutes ago

Account Login / Lost Password / Password Reset

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bo… (read more)

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bookmarks and has "saved passwords". My ORIGINAL Account used an email/Login that was "compramised". I want to go into that account and update the email/Login but the browser will not allow me to reset the password. How do I get help to fix this Problem. I do not want to lose all my Bookmarks and Saved Passwords.

Asked by mcneedham 11 hours ago

Last reply by Terry 28 minutes ago

how to control when firefox updates are done

I want to be able to control when firefox updates are done. many times, i try to sign on for a quick task. The firefox updates immediately kick-in and cannot be stopped… (read more)

I want to be able to control when firefox updates are done. many times, i try to sign on for a quick task. The firefox updates immediately kick-in and cannot be stopped. this prevents me from accomplishing my intended task in a timely manner. I want to do the updates on MY schedule, not Firefox's.

Asked by davidbentleytextiles 10 hours ago

Last reply by Terry 32 minutes ago

AdBlocker banner won't go away on Titab TV website.

I've used Titan TV (https://partners.titantv.com/default.aspx) to check TV listings for years. Now when it loads, a banner asking me to disable all adblockers comes up. I… (read more)

I've used Titan TV (https://partners.titantv.com/default.aspx) to check TV listings for years. Now when it loads, a banner asking me to disable all adblockers comes up. I have done so (AdBlock and uBlock Origin), including disabling them in Settings. The banner persists and there is no "X" to close it, nor does the Esc key do anything. I've told Titan and they do not respond. Could this be related to a Mozilla Firefox update (I am running the latest version)?

Asked by mr_greg4 13 hours ago

Last reply by Terry 36 minutes ago

Download from email

Dear Support I have my browser settings under "Downloads" with the box checked "always ask where to save file", but the browser seems to ignore that command, and just dow… (read more)

Dear Support

I have my browser settings under "Downloads" with the box checked "always ask where to save file", but the browser seems to ignore that command, and just downloads any email to the default folder that I entered above for file destination.

I have tried to fix this multiple times.

Thanks.

Jon F

Asked by jonfinger 10 hours ago

Last reply by Terry 1 hour ago

All firefox based browsers stop video playback if window/tab loses focus

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus.… (read more)

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Asked by lulyro 6 hours ago

Last reply by cor-el 1 hour ago

Firefox on Windows 10 transferring %AppData%...Profiles folder to new laptop but Firefox says it can't find my profile and closes.

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message t… (read more)

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message that it could not find my profile and closing. I am trying to set up a new PC for my wife's exclusive use, so the Profiles folder in question was from a shared PC with both of us having our own user accounts. The new PC doesn't have multiple user accounts, so I wondered if this might be something to do with it?

I can provide copies of the two Profiles folders but the original is quite big!

Thanks in advance, Simon

Asked by simon151 4 hours ago

Last reply by cor-el 1 hour ago

Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 5 hours ago

Last reply by cor-el 1 hour ago

How to avoid auto opening sites when browser starts

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs. Kindly tell me how can I avoid this … (read more)

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs.

Kindly tell me how can I avoid this annoying thing. Else I have to switch to another browser.

Thanks

Asked by Hafiz Hassan 13 hours ago

Last reply by cor-el 2 hours ago

Random ad links in randomly visited URLs

Hi, I’ve been using Firefox as my default browser for some time now. And lately I’ve been noticing a style tag added in each and all randomly visited URL. This style tag… (read more)

Hi, I’ve been using Firefox as my default browser for some time now. And lately I’ve been noticing a style tag added in each and all randomly visited URL. This style tag contains loads of links, mostly ad references, and seems JavaScript based, as shown in attachment. I don’t have extensions anywhere and I ran defender, some malaware software and antivirus but there was nothing to report. I’m intrigued and trying to find out from where is coming from and how the style tag gets attached inside the body of the HTML page automatically and randomly to any visited URL. This happens with all mainstream browsers. I mean … what the hack?

Asked by firefox2120 15 hours ago

Last reply by cor-el 2 hours ago

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 1 day ago

Last reply by cor-el 2 hours ago

Since the update Firefox will not load pages.

Hello, I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins w… (read more)

Hello,

I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins without every giving me an error, just never loads.

Yes, I updated my Norton account and made sure that Firefox is a trusted program.

[email removed from public]

Asked by sander_518 11 hours ago

Last reply by cor-el 2 hours ago

Choose URL for enabling pop-ups

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My qu… (read more)

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My question is:

How much of my bank's website address do I need to put in the "Allowed Web Sites - Pop-ups" edit box, seeing as I wasn't on that website at the time. Would "https://name-of-bank.com" be sufficient? Or, are wildcards allowed in the URL?

Asked by john.beatty 11 hours ago

Last reply by cor-el 2 hours ago

Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas?

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing … (read more)

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing user control to change the font size on those items. I've adjusted settings and the pages are fine, but the two things I mentioned are almost unreadable. How can I increase the font size there?

Asked by sendtodan 9 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

after update 107.01 passwords work but I cannot see them

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any… (read more)

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

Asked by mihari1 19 hours ago

Last reply by cor-el 4 hours ago