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In iOS Firefox crashed due to plugin-container

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by re… (read more)

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by reloading it fresh but this time I cannot get it to run.

Asked by smartin322 14 hours ago

Last reply by Dropa 18 minutes ago

Lost account after restarting computer?

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This h… (read more)

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

Asked by lilysmith215.987 7 hours ago

Last reply by Dropa 28 minutes ago

auto fast scrolling randomly

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will st… (read more)

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will stop, then i drag bar back upward where it took off. I have replaced batteries in mouse thinking low voltage, not this issue, on-screen cursor will stop/n start or to me acts like too many other background apps running using all bandwidth or ram = low batt voltage =replace batt problem solved. scrolling issue does seem to happen more often in overnight hours, hard to say definitively, MS is no help, after reading 9 pg. of community scrolling issues mine is diff. no issues of randomly, this has been happening for awhile 2yrs maybe more. its the random part that confuses me, i gone threw all mouse settings on/off n firefox, windows, HP, no fix, no error, very odd, i have changed wireless mouses, i dont think i've tried a corded one, after this i will, just gotta find it. HP laptop; Gear Head MPT3200RED mouse;HDMI cord to 42" Sanyo LED TV; ANKER USB w/4 xtra slots; I never touch laptop lid is closed all time, multiple screen switch on. Its very annoying only one indention roll of wheel, one line selected in win settings, mouse receiver plugged into laptop which is approximately 6 ft. away max. there will be days works perfectly normal, n then this evening started again, probly been week maybe, i'm gonna start keeping track of every factor i can think off date, time, website, tabs active, extension s on/active eg. just now tubi going threw my list which is very long page, 6 dvd picture lines down boom takes off just caught it around line 20 outta 150 lines maybe, heres thot, internet access threw verizon hotspot using tether hi speed cable connected to Galaxy S9, if web page not fully loaded thats when action starts, once it starts doesnt matter then random part kicks in, i can restart cpu, or disconnect S9 for minute , sometimes that helps, but not always. oh. i also use onscreen keyboard to type...suks...this Q has taken over hour to type as i click one letter at a time to spell words, my hand n index finger cramping. any thots you can think of wud be most appreciated , i'll do my best at documenting incidents , thnx vic

Asked by oetkbtytr 2 days ago

Last reply by Dropa 31 minutes ago

new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is unav… (read more)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Asked by robwilloughby 4 days ago

Last reply by Dropa 33 minutes ago

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 1 hour ago

Last reply by Dropa 36 minutes ago

Change browser width with keyboard only

Is it possible to use the keyboard only to adjust the width of the browser window? In other words, is there an alternative to clicking and dragging the mouse to change th… (read more)

Is it possible to use the keyboard only to adjust the width of the browser window? In other words, is there an alternative to clicking and dragging the mouse to change the browser size?

Thanks for your help!

Asked by rebecca28 1 hour ago

Last reply by Dropa 42 minutes ago

Videos won't play

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I clic… (read more)

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I click on the video the screen goes black and stays black. No video or audio. This is incredibly frustrating. Also, even when I was able to watch videos, the default was that the sound was off. I would like to know how to fix both these issues ASAP!! Thank you

Asked by louisewats 1 hour ago

Last reply by Dropa 45 minutes ago

Gmail "open message in new window" redirect fails since updating to FF 100.0.1

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0… (read more)

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0.1, when I try to open an email thread in a new window (pops out the message into a separate window), there is a "cannot properly re-direct error" that appears.

Only way to resolve this appears to be clearing the cache for mail.google.com and signing in again to both accounts. However, this solution only appears to work for a day or two before the "redirect error in a new window" occurs again.

This error does not occur in Private Browsing mode, and Google Workspace support has confirmed it is not an issue with Gmail/ Workspace.

Any thoughts on how this can be fixed? I have disable all "enhanced tracking protection"

Thank you for your time and help,

Asked by muzzle 3 days ago

Last reply by jonzn4SUSE 2 hours ago

firefox not working on mac after installing release version 100

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browser… (read more)

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

Asked by cwoosta20 17 hours ago

Last reply by jonzn4SUSE 3 hours ago

FIREFOX IS UNABLE TO OPEN MY WEBSITE www,gpecompany.com

Hi , FIREFOX IS UNABLE TO OPEN MY WEBSITE www,gpecompany.com please do the needful in order to open the website. i received the below message Hmm. We’re having trouble… (read more)

Hi , FIREFOX IS UNABLE TO OPEN MY WEBSITE www,gpecompany.com please do the needful in order to open the website.

i received the below message


Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.gpecompany.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by ifatoul 11 hours ago

Last reply by jonzn4SUSE 10 hours ago

Often unable to get Firefox browser to load on my first attempt

Why does it often take me up to ten attempts to open the Firefox browser, all the while navigating through the same message on each attempt. "Firefox is already running b… (read more)

Why does it often take me up to ten attempts to open the Firefox browser, all the while navigating through the same message on each attempt. "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." This problem is beyond frustrating.

Asked by garymunday 14 hours ago

Last reply by Terry 6 hours ago

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 18 hours ago

Last reply by Dropa 7 hours ago

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By default … (read more)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 21 hours ago

Last reply by Dropa 7 hours ago

Creating eBay listings using Firefox

I use Firefox to access eBay, where I sell items through listings that I create. These listings are all illustrated with photos. Within the past two days, my ability to r… (read more)

I use Firefox to access eBay, where I sell items through listings that I create. These listings are all illustrated with photos. Within the past two days, my ability to review my eBay listings, and specifically the photos I have included with them, has disappeared. I can see thumbnail copies of the photos but I can't expand the photos to full size. I click on the photos but nothing happens. Fortunately, I have been able to move over to Safari and while it doesn't have everything that Firefox does, it does work for creating and reviewing eBay listings.

Asked by tmrail 12 hours ago

Last reply by Dropa 7 hours ago

can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal error… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 12 hours ago

Last reply by Dropa 7 hours ago

Need to stop ongoing-continous Pop up Notifications to update Firefox

bold text If I accept your FireFox Update, your Notifications commence immediately. Every single web page I open , there is FireFox Update POPUP Notification, sitting ove… (read more)

bold text If I accept your FireFox Update, your Notifications commence immediately.

Every single web page I open , there is FireFox Update POPUP Notification, sitting over the top right of every singe Web page,

I close the Pop-up, If I reload the page..NEW POP UP - ""UPDATE FIREFOX

i OPEN ANY NEW PAGE, THERE IS YOUR POPUP UPDATE FIREFOX AGAIN, SITTING ATOP EVRY SHOPIING BAG, OVER HISTORY, OVER CONTROLS, OVER SIDEBAR

CAN MOZILLA NOT SEE HOW MUCH YOU ARE UPSETTING YOUR CUSTOMERS?


PLEASE ADVISE.

THANKS, EL FOX

Asked by JusticeSleuthe 10 hours ago

Last reply by Dropa 7 hours ago

Deleting all of todays history instead of one entry

This has happened to me a number of times now. I think I am deleting the last entry in today's history but instead, I accidentally delete the whole today folder in histo… (read more)

This has happened to me a number of times now. I think I am deleting the last entry in today's history but instead, I accidentally delete the whole today folder in history. Last night, I did a lot of research and was counting on reviewing some of the pages in the today history (after midnight). Now, I will never be able to even know where to start. How hard would it be for Firefox to add a step requiring the user to answer Y/N to are you sure you want to delete all of today's history? Also, after all these years, one would think it would be easy to restore accidentally erased history, but after looking for hours, I can't find a viable solution at all. If only I could import the SQLite file into Excel, Word or some common program. I'm not a power user by any means, I just want my history back.

Asked by denloe573 17 hours ago

Last reply by Dropa 7 hours ago

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 5 months ago

Last reply by dpt150v 13 hours ago