Firefox Support Forum

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results. I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions?

the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i removed all my profiles and unistalled a lot of times but still nothing happens i try to open in troubleshoot mode but it doesnt open..

i had problems with a bios update very long ago and i am working on legacy mode rn but it didnt effect firefox then idk if it has to do anything with the problem

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them?

Jim B.

I use Firefox on mac OS 11.5.2 and the system language is English so is the main display language in Firefox (so I see File - Edit-View etc. on top in English) However whenever I try to print something or save a page the window that opens up is in Turkish. I tried to change this from preferences -> setting-> general -> language (which shows English US as default with Turkish as the second on the list) but the "remove" button is not active.

The info on Firefox Troubleshooting Information page is like this: (not sure if it is because of one of these)

Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["en-US","tr"] App Locales ["en-US","tr"] Regional Preferences ["en-TR","tr-TR","el-TR"] Default Locale "tr" Operating System System Locales ["en-TR","tr-TR","el-TR"] Regional Preferences ["en-TR","tr-TR","el-TR"]

I also tried from Mac System Preferences -> Language&Region -> Apps I tried to add Firefox and select the language but language selection is not active (in gray "System Default-Turkish" is written and the message under that says Firefox doesn't support additional languages. For other apps like Word etc. system default language shows as English no problem.

Thank you

hello, Firefox is auto-saving the correct site password but then when I submit the login it automatically recoverts it to a different shorter password so I can't login. I have tried clearing my cookies and cache and even turning auto-fill off but still have this issue of it autofilling the wrong password regardless if the right password for the site is stored or if auto-fill is off..

When I open a jpg image in a new tab and try to use the Zoom Controls on the custom toolbar: On one of my desktop PCs the Zoom Control will function to enlarge the image if I click the + button and restore it to its original size if I click 100%. On my other desktop PC the Zoom Control functions properly on text such as this, etc., but does not enlarge jpg images. Both PCs are running the most current version of Windows, both are running the most current version of Firefox Nightly. Displays and display cards are different. Not sure if this is a bug report, or I missed a settings adjustment. Michael

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

I am still using version 77, and am wanting to know if version 92 still has that enlarging address bar. I refuse to upgrade until I know I will have an option to turn off that ridiculous enlarging address bar. I absolutely HATE it.

Two Questions:

I have been using BookBrush.com on Firefox for a couple of years now, but for the past two days, when I try to open it, either by entering the URL directly or clicking on a bookmark, it does nothing. It won't open at all. I can open it in a different browser, though. Can you tell me what's going on with BookBrush on your browser?

Also, when I try to access the website LuanaEhrlich.com, it doesn't load with all the images. It loads perfectly on another browser. Can you tell me what the issue is?

Thanks so much!

Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. 

Got the above error in Foxfire, the attached in Microsoft Edge & Chrome..... very disheartening.... I remember clearing cookies but not passwords as I was instructed somewhere.... Please help me.... Thank you

So I have copped a issue with mozilla a weird crash.

so I did the whole just uninstall thing. Hoping a reinstall will fix what ever was causing it to not open up.

No I did not look for help.Here. So on reinstall it states. Missing profile not accessible

I have read all the help stuff. None of it makes any sense. I am not an IT person. I fix cars I use my hands. And I like watching You tube and porn.

So why can't this be a simple reinstall. why does it keep looking for a profile folder. I got no idea where it would be ?

I am going to guess either - burn the computer. Or hire a IT specialist.

I like Mozilla it seemed to work better than the rest.

Why does it need a profile? Why Can't I start fresh?

So after about 5 years or so of not using Firefox as my default browser, I have finally decided to move back to Firefox and try it out again.

I do not want to jump to conclusions as I may just have a lack of knowledge BUT...

I have been using Chrome and Edge Chromium for last last few years. When I go to a Private Browser Tab, visit a site, it WILL NOT remember the history and sites visited, nor will it remember the added websites to bookmarks.

So here I use Firefox the most talked Privacy browser and this is what I read on a knowledge base article.

Note: New passwords and bookmarks you create while using Private Browsing will be saved. Any files you download to your computer while using Private Browsing will be saved.

So how is this private? Not even Edge or Chrome does this. This is a major privacy concern, this needs to be fixed. It is enough for me to dismiss Firefox as an option. It should simply not save a history accessible in private mode or in standard mode of sites you have added, visited, etc... in private mode.

I would like to know if there is a work around.

Cheers M.