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Webmail no longer workis

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use anot… (read more)

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use another browser to access my email. Is it possible to go back to a previous version of firefox?

Asked by whumphrey000 5 months ago

Last reply by zeroknight 5 months ago

logging in to costco.ca

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so tha… (read more)

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

Asked by opalring 5 months ago

Last reply by zeroknight 5 months ago

Bookmarks corrupted

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong. This is on-going = I cannot Bookmark without it occuring. I have atte… (read more)

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong.

  • This is on-going = I cannot Bookmark without it occuring.
  • I have attempted to restore to a previous point, but the issue did not resolve.
  • This occurs over all my synced devices. (I have now stopped Firefox syncing.)
  • The incorrect icon & address is from a 'trusted' site (ie. national govt, email provider etc) that I have previously visited, but never Bookmarked.

Please help as I use Bookmarks professionally & have built an excellent database over many years.

- thank you -

Asked by c.laurikainen 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

pop ins on right side of the screen

the darn boxes that pop in on the right bottom of the screen are driving me crazy. I will be switching browsers if there is no way to turn them off. (My popup blocker is … (read more)

the darn boxes that pop in on the right bottom of the screen are driving me crazy. I will be switching browsers if there is no way to turn them off. (My popup blocker is enabled). Help!

Asked by grannypamw1 5 months ago

Last reply by Terry 5 months ago

Firefox on MacOS Sonoma 14.1

Recently updated both Mozilla Firefox and my MacOS versions and the browser now shows characters on top of each other, or in a weird language. When highlighted, copied an… (read more)

Recently updated both Mozilla Firefox and my MacOS versions and the browser now shows characters on top of each other, or in a weird language. When highlighted, copied and pasted onto another tab, the text shows in english.

What can be done to fix that?

Asked by Brian Rodriguez 5 months ago

Last reply by cor-el 5 months ago

Webmail no longer works

My sign on for my webmail has not worked for the past couple of months. I have changed my password and this does not help. I have contacted Centurylink and tried everythi… (read more)

My sign on for my webmail has not worked for the past couple of months. I have changed my password and this does not help. I have contacted Centurylink and tried everything they suggested and it still does not work. Have you changed something with the browser that it does not function anymore with my email? My email works using Microsoft Edge browser. It just sits on the sign in page and gives me no reason it does not work. I have cleared my cache and it does not help.

Asked by whumphrey000 5 months ago

Last reply by cor-el 5 months ago

Home page button

I have been using Firefox for years. Recently my browser developed a glitch. I uninstalled Firefox then reinstalled it. That part went fine. I find the newer version very… (read more)

I have been using Firefox for years. Recently my browser developed a glitch. I uninstalled Firefox then reinstalled it. That part went fine. I find the newer version very user unfriendly. There is no home page button and I cannot figure out how to add one. Your bookmarks are awful. It tries to be intuitive but in the end all it does is takes 3 to 4 steps to do something that used to bee done in one. This is not an improvement. I want a bookmark list not a not a most recent list. This is a major pain in the a.. . I do not want to stop using Firefox but this user unfriendliness is a major problem. Not quite sure what to do.

Bruce Fairman

Asked by bfairman 5 months ago

Last reply by cor-el 5 months ago

Uninstall helper.exe is missing. Where can I get to in order to be able to uninstall firefox?

Hi! I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried… (read more)

Hi!

I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried downloading again and then uninstalling, but did not help. Can I manually add the .../uninstall/helper.exe in order to completely remove the application from my Windows Computer?

I takes up a lot of space on my memory disk, so I want to remove it, but can't.

Thanks a lot in advance

Asked by an.na.7 5 months ago

Last reply by Marty McFly 5 months ago

Windows Reset, Restore Previous Firefox Data and Bookmarks

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to… (read more)

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to find and restore this data? I am using the same firefox account as before the reset. Thank you.

Also, what are the best practices for backing up my data in the future to easily restore or transfer my settings and bookmarks in the future?

Set New Tab to open a local file

I want set my new tab page to open a local file. The same local file is also used for my home page. Until recently, I used the new tab extension to do this, however that… (read more)

I want set my new tab page to open a local file. The same local file is also used for my home page. Until recently, I used the new tab extension to do this, however that stopped working.

There are many existing posts out there regarding this, so it seems it is a desired feature. However, none of the posts are applicable to the latest configuration 119.0 (October 2023).

Is there a way to force the new tab to open a local file? Or open the home page (which is also a local file)?

Windows 11 Pro, Firefox 119.0 (64-bit)

Asked by jgreg808 5 months ago

Last reply by cor-el 5 months ago

Unable to open OR uninstall Firefox.

Unable to open OR uninstall Firefox. Error Msg: the procedure entry point Flush could not be located in the dynamic link library C/Prog Files / Mozilla / Firefox / xul.… (read more)

Unable to open OR uninstall Firefox. Error Msg: the procedure entry point Flush could not be located in the dynamic link library C/Prog Files / Mozilla / Firefox / xul.dll

Huge thanks for any help!

Asked by Yo Floro 5 months ago

Last reply by cor-el 5 months ago

Firefox is displaying incoming emails on my screen while I'm trying to read my emails. This is annoying as it often blocks what I'm trying to read. Please cease this.

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are ir… (read more)

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are irritating and annoying.

Asked by judith.parkinson 5 months ago

Last reply by zeroknight 5 months ago