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Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 5 months ago

Last reply by cor-el 5 months ago

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 months ago

Last reply by cor-el 5 months ago

A Fix for connection problems, internet drops that users are having

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/ A fix for this is going to about:co… (read more)

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/

A fix for this is going to about:config

network.dns.disableIPv6 and set to true

Disabling ipv6 is a fix, but is this safe?

I think mozilla team should look into what exactly is making ipv6 cause connection issues.

Asked by rayafe9776 4 months ago

Last reply by AliceWyman 4 months ago

Dashboard

i received an email saying one of my email accounts had been data breached as Twitter (200M) Breach added: January 5, 2023 Compromised data: Email addresses Go to Dashbo… (read more)

i received an email saying one of my email accounts had been data breached as Twitter (200M)

Breach added:

January 5, 2023

Compromised data: Email addresses Go to Dashboard ive tried everything but after signing in i get error"Gateway error message-502 Bad Gateway

Is this a scam attempt or can you help me access my account dashboard

Asked by djaskew02 1 month ago

Last reply by James 1 month ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 1 month ago

Last reply by timestreasures 2 weeks ago

Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 3 months ago

Last reply by jonzn4SUSE 3 months ago

Interesting issue with Costco Travel website

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little … (read more)

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little circle of dots appears like the browser is trying to access the web site with no favorable results. It just keeps spinning and spinning. When I try to access the website using Microsoft Edge, the browser redirects me to the Microsoft website where I am prompted for a password. After getting the Edge website to like me, I get redirected again to the Costco Travel website and it works normally. When I log out and then try to log in using Firefox, I get the access issue again. It looks to me like Costco Travel needs some code from Microsoft Edge to work properly. Any ideas? I can always use Edge, but I prefer Firefox. Cheers! Paul

Asked by haveforkwilltravel 2 weeks ago

Last reply by Dropa 2 weeks ago

Middle click not working at all after updating

Hi, After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a … (read more)

Hi,

After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a tab in the background - a bookmark bar item or bookmark menu should open that bookmark in background - empty space on the webpage should initiate autoscroll - a tab handle on the Firefox title bar area should close that tab None of these work as of now.

I'm on Windows 10, and I am using a Logitech MX Master 3 via USB Unifying receiver. I checked Logi Options+ app and confirmed the middle button is correctly set to middle button (default) and there's no per-app settings for Firefox.

Asked by Gomdolius 2 months ago

Last reply by noah_tall 1 month ago

Export and import bookmarks toolbar

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot disco… (read more)

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot discover how to export and import my bookmarks toolbar. Another user has attempted to answer the question, but the description is very ambiguous and I can't understand it: https://support.mozilla.org/en-US/questions/1266729. The following "official" page also does not deal with the issue: http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox. I would have expected that there would be an "Import or Export Bookmarks Toolbar" facility somewhere, maybe under Menu | Bookmarks | Bookmarks Toolbar - but no luck. Could an explanation be provided?

Asked by Matthew Montagu-Pollock 2 months ago

Last reply by cor-el 2 months ago

Targets Red Card, Credit Card, has a login problem which does not occur in Google Chrome

Targets Red Card, Credit Card, has a login problem which does not occur in Google Chrome. The problem seems to be connected with the sensitivity of the input fields for … (read more)

Targets Red Card, Credit Card, has a login problem which does not occur in Google Chrome. The problem seems to be connected with the sensitivity of the input fields for user-ID and Password. After I fill them in or let Firefox password history fill them in, clicking on Sign-in button erases both fields and goes nowhere. https://rcam.target.com. Been like that for a year. Win 10 latest updates 2H22, removing all add-ons makes no difference. No, I will not reset my Firefox, I have stopped doing the work that was supposed to be done by programmers. You might want to also make it known that stores, banks, and other institutions should double check their work because several major companies like American Express has a non focused security code field for two step logins. The default should be to place the cursor in the input field for the code and make it active. They do not do this.

Asked by Simson FireFox 2 days ago

Last reply by cor-el 22 hours ago

problem login to some website

1. I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again lat… (read more)

1. I am getting the following error while login into one of the website using Firefox:

     We're sorry, an error occurred while accessing this site. Please try again later.
 I can login using Edge browser. It is happening in last couple of days.

2. I am getting the 'Something went wrong, please try again' error while trying to order something with PayPal payment.

       The screen blinks for a moment and than I get the error message. 
   Last time it happened when ordering something from Staples.com
   It was ok when used Edge browser.

Asked by HL 6 days ago

Last reply by Dropa 6 days ago

Need help reverting to Firefox 108. I can install it no problem, but don't understand how to get all my settings back that 109 removed.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upse… (read more)

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Asked by ElegalEyes 1 week ago

Last reply by tlist809 5 days ago