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Why using this much cpu even when not Started

Every time I plug my laptop to charging point and connect to wifi this starts to use 98% cpu for why?? see in the given screenshot i didn't even started firefox still i… (read more)

Every time I plug my laptop to charging point and connect to wifi this starts to use 98% cpu for why??


see in the given screenshot i didn't even started firefox still its using CPU resources

Asked by dhruvgarg79 3 months ago

Last reply by FredMcD 3 months ago

Firefox Really slow loading pages and slows other programs down after last update.

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down no… (read more)

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down now like when im burning a cd. Is anyone else experiencing this? Thank you

Asked by jsand1977 3 months ago

Last reply by cor-el 3 months ago

How to download Ubuntu to a MeLe Quieter2 using a removable drive?

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the… (read more)

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the Ubuntu Operating System to my MeLe mini. I really want to avoid "bricking" my mini desktop at all costs. My ultimate goal is to have my mini totally Linux oriented with Firefox as my browser and removing all Windows software, all Google apps, all social media and anything else that wants to market to me, demand my location and generally futz up my system. Can anyone help?

Asked by TOIVO K 3 months ago

Last reply by James 3 months ago

Colors for words and pages is hard to read

How to contact by phone someone to help me change the page color and color of fonts so I can read information easier. I have tried to do this myself, but have had no luc… (read more)

How to contact by phone someone to help me change the page color and color of fonts so I can read information easier. I have tried to do this myself, but have had no luck in correcting the problem. This problem happened with the last update.

Asked by elainepittman 3 months ago

Last reply by Terry 3 months ago

Unable To Acces Bank and Other Websites

I am unable to access my banking web site using Firefox (Navy Federal Credit Union) as well as some other web sites such as REI. I have the latest Firefox edition. I am a… (read more)

I am unable to access my banking web site using Firefox (Navy Federal Credit Union) as well as some other web sites such as REI. I have the latest Firefox edition. I am able to access these websites with Chrome and Edge. Why can't I use Firefox?

Asked by kmcsenior 3 months ago

Last reply by cor-el 3 months ago

Firefox crash consistently

Hello, For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. I… (read more)

Hello,

For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. It said that a random error occured and offer me to reload the tab. It then works but crash again a few moment later (irregular). I tried to update my drivers, to uninstall and reinstall firefox (even did a full wipe of the app and its files before installing again), I tried some old firefox versions but I always have the same issue.

When I check the event viewer I have these kind of error for firefox.exe : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: xul.dll, version: 96.0.3.8061, time stamp: 0x61f17d85 Exception code: 0xc0000005 Fault offset: 0x0000000001e75563 Faulting process id: 0x1a84 Faulting application start time: 0x01d81552ce22efba Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 6154e84a-b617-4067-a5f6-b49760fffb03 Faulting package full name: Faulting package-relative application ID:


Also : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000023b9195c61f0 Faulting process id: 0x530 Faulting application start time: 0x01d815a90b9d30db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 8eb2ef4f-ee3e-4e92-b25b-37f1e1c6eec0 Faulting package full name: Faulting package-relative application ID:


Any idea on how to solve my problem please ?

Thanks in advance

Asked by queroladrien 3 months ago

Last reply by cor-el 3 months ago

Page wont show google analytics

I have to use a specific page for work and the users have a google analytics monitor on their control panel. Even if I have deletes cookies on all pages related to the co… (read more)

I have to use a specific page for work and the users have a google analytics monitor on their control panel. Even if I have deletes cookies on all pages related to the control panel it still wont show. I have even reset firefox, but it still won't show up.

If I use incognito browser it comes up, but when using my regular firefox it is still stuck on the old page (as my old profil picture shows up). I've even deleted everything, but still stuck on old page.

Asked by Anki86 3 months ago

Last reply by cor-el 3 months ago

Secure connection failed message

I cannot use Firefox to browse any more, because it refuses to load gmail and/or youtube. These are sites I have used thousands of times in the past, but recently Firefox… (read more)

I cannot use Firefox to browse any more, because it refuses to load gmail and/or youtube. These are sites I have used thousands of times in the past, but recently Firefox will not let me go there any more, and it says "secure connection failed." It also says I should "contact the website owners" to inform them of this problem. (Good luck contacting Google!) Seems like this must be an error, since I have used those sites many times in the past. I have looked at this page of Mozilla's: https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect But it is too long and technical for me to deal with. Anybody have any suggestions about how to get Firefox to not freak out when connecting to a Google service?

Asked by amy47501 3 months ago

Last reply by FredMcD 3 months ago

url doesn't remember visited sites

Using Firefox 96.0.3 on my iMac: FFx used to remember any website I would type in the URL box. Recently had to erase cookies (and I think History, as well). Now, if I … (read more)

Using Firefox 96.0.3 on my iMac: FFx used to remember any website I would type in the URL box. Recently had to erase cookies (and I think History, as well). Now, if I type in a website's complete addres in the URL box and visit that site, next time I go to visit it, it does not come up as auto-complete like it used to. I've checked my History prefs, looked at the URL options about:config, and been through the FAQ and searched the help topics, but have not seen a solution. What can I do to get this feature working again?

Asked by Keefer Roberts 3 months ago

Last reply by cor-el 3 months ago

clearing cookies when firefox closed

windows 10 on dell PC 64 bit Firefox 96.0.3 (64-bit Does not clear cookies when closed when set to private browsing mode. Cookies and Site Data Your stored cookies, site … (read more)

windows 10 on dell PC 64 bit Firefox 96.0.3 (64-bit Does not clear cookies when closed when set to private browsing mode.

Cookies and Site Data Your stored cookies, site data, and cache are currently using 91.0 kB of disk space. Learn more In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed. Delete cookies and site data when Firefox is closed (checked-marked)

History Firefox will Use custom settings for history Always use private browsing mode (checked-marked)

Visited CTV news, closed browser re-opened and 91.0kb of data saved

Concern is whenever we perform banking or File Taxes information may be retained if we neglect to manually clear cache.

Asked by mitchpersaud 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Browser themes

Since the latest update my screen comes up black background with white writing (DARK theme). Even changing theme and saving, bookmarks, history etc still have black backg… (read more)

Since the latest update my screen comes up black background with white writing (DARK theme). Even changing theme and saving, bookmarks, history etc still have black background. If I shut FF and restart it, everything defaults to DARK theme. Hard to read and annoying. Is this a bug or how can I change permanently? Regards, Richard Ferguson.

Asked by fergus0n 3 months ago

Last reply by Terry 3 months ago

Constant crashing since last update (96.0.3)

Hello. Since the last update 96.0.3 on windows 10 64 bit, firefox constantly crashes seemingly at random. Well not so random as it seems to be linked to opening a new tab… (read more)

Hello. Since the last update 96.0.3 on windows 10 64 bit, firefox constantly crashes seemingly at random. Well not so random as it seems to be linked to opening a new tab. Another constant is after crashing and opening firefox again it says it could not restore my previous session.

Asked by pablopa999 3 months ago

Last reply by jonzn4SUSE 3 months ago

Can we get rid of the banner ad in Firefox for everything else that Mozilla has ever published

The current version of Firefox (96.0.3) now insists on displaying a banner ad advertising everything else that Mozilla offers. Here's a hint for the folks at Mozilla --… (read more)

The current version of Firefox (96.0.3) now insists on displaying a banner ad advertising everything else that Mozilla offers.

Here's a hint for the folks at Mozilla -- I won't use any of those products because you insist on pestering me with the stupid ad in the one Mozilla product that I do put up with despite its numerous faults.

Asked by n4aof 3 months ago

Last reply by FredMcD 3 months ago

why must i keep clearing the cache to see a correct page

For the last several months pages on my websites don't always show correctly after i've updated them. I then need to go into the settings/privacy and delete all data to s… (read more)

For the last several months pages on my websites don't always show correctly after i've updated them. I then need to go into the settings/privacy and delete all data to see the correct changes.

Asked by paul430 3 months ago

Last reply by cor-el 3 months ago

Firefox 96.0.3 (64-bit) - Problem loading Facebook-Marketplace and the product images.

For a considerable period of time now Firefox would seem to continue to have problems being able to load Facebook - Marketplace product images. All other browsers I use t… (read more)

For a considerable period of time now Firefox would seem to continue to have problems being able to load Facebook - Marketplace product images. All other browsers I use to access Facebook - Marketplace have no problems at all. Firefox is now getting to point that I can no longer use it as my number one browser, which is very sad indeed.

Asked by John 3 months ago

Last reply by Terry 3 months ago

How to troubleshoot crashes when no crash report is generated?

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB … (read more)

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB RAM running Clear Linux and intended to be used as a digital sign. No other applications are running. There is only a single tab loading a single page from localhost. No extensions are installed. The page is a simple layout using CSS grid. Javascript is used to create a slider with four slides, to cycle through a series of videos hosted locally, and periodically check for content updates. Below is the JS in it's entirety.

My feeling is that it's a memory issue, possibly to do with the video playlist, but I've been monitoring memory usage via about:performance and the tab with the sign has never used more than about 5MB. I've also been monitoring the system resources via htop and I've never seen it go higher than about 1000MB. How can I track down this issue?

Thanks in advance!


<script>

   const swiper = new Swiper('.swiper', {
       autoplay:{delay:10000},
       loop:true,
       effect: 'fade',
       fadeEffect:{crossFade:true}
   });
   
   let video = document.querySelector('video'),
       source = video.querySelector('source'),
       vids = Object.values(JSON.parse('!getVideos')),
       i = 1; //start at 1 instead of 0 because the first is already playing
       
   video.addEventListener('ended', function(){
       source.src = vids[i++];
       if(i == vids.length) i = 0;
       video.load();
       video.play();
   });
   
   //check for content updates
   let seconds = 60,
       lastUpdate = null;
       
   setInterval(() => {
       let req = new Request('~6'),
           headers = new Headers();
           
       headers.append('cache-control', 'no-store, must-revalidate');
       
       fetch(req, {method:'GET', headers:headers})
           .then(response => response.json())
           .then(data => {
               let updated = JSON.stringify(data)
               if(lastUpdate === null) lastUpdate = updated;
               
               if(lastUpdate !== updated) location.reload();
               
           }).catch(console.error);
   }, (seconds * 1000));

</script>

Asked by dwillis840 3 months ago

Last reply by jonzn4SUSE 3 months ago

Google docs font rendering

Hello, For quite some time, Firefox seems to have a problem with Google docs. 1) The text on Google docs is blurred. I have attached screenshots that compare its appearan… (read more)

Hello, For quite some time, Firefox seems to have a problem with Google docs. 1) The text on Google docs is blurred. I have attached screenshots that compare its appearance on Firefox and Edge. 2) Some functions of Google docs do not work. I can't use the shortcut Ctrl+Alt+M to insert a comment, but on Edge, this works fine.

I am using Windows 10, Firefox 96.0.3. I have tried restarting Firefox in Troubleshooting mode, but it made no changes to these issues.

What could be the reason for this?

Asked by allcort 3 months ago

Last reply by FredMcD 3 months ago