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  • Archived

How to disable pinch-to-zoom in firefox 83.

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the … (read more)

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the old behavior back, where pages would have their zoom percentage change?

Asked by jefis21505 2 years ago

Last reply by Martin 1 year ago

  • Archived

Text Encoding default

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page… (read more)

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Asked by scrumble1 2 years ago

Last reply by Paul 1 year ago

  • Archived

Same problem from v. 80.0 is back in 82.0 to current 83.0

I posted this problem back when v.80.0 was out. It was later fixed, but now it's back. Loading an external bookmark as the default start page in v.83.0 and using it as t… (read more)

I posted this problem back when v.80.0 was out. It was later fixed, but now it's back.

Loading an external bookmark as the default start page in v.83.0 and using it as the default bookmark (file:///C:/Mine/Testing/BOOKMARK.HTM) creates an error.

The error is that clicking on any url in the bookmark to visit and then clicking the top left arrow to return will always bring you to the top of the bookmark. It used to bring you back to the same location on the bookmark. Now, it brings you back to the top of the bookmark. Thus making it necessary to scroll back down to the location (url) you just visited. Really annoying to have to keep do this in order to return to your original location in the bookmark.

Hope someone can help again.


jscher2000 (jscher2000) helped and filed a bug report back then....... https://bugzilla.mozilla.org/show_bug.cgi?id=1636364

Asked by edbench 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox "Save as" file list: Why are folders no longer at top?

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list w… (read more)

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list with directories mixed in alphabetically, rather than at the top. This is new behavior to me; I don't know if it's new with v83 (I was previously running v82), or if it's a KDE implementation issue.

Either way, I HATE having to scroll down through page after page of files and folders to find my destination folder. Since the dialog box also incorporates full-row select, I can't even click in the file list and type the first letter of my destination folder.

Please tell me there is a way to change this behavior and have Firefox's "Save as" dialog sort the files with directories at the top!

Thanks.

Asked by ExFido 2 years ago

Last reply by Balázs Meskó 1 year ago

  • Archived

Shortcut Creation for Ubuntu 20.04.1

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method [Support - Create a des… (read more)

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Asked by Justin Reina 2 years ago

Last reply by anilvijay5100 1 year ago

  • Archived

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 2 years ago

Last reply by taccardi 1 year ago

  • Archived

Option to revert new zoom feature?

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more lagg… (read more)

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more laggy and slow than in older versions of Firefox. Is there some about:config option I can use to revert it? Or is it just baked in now.

Asked by Alex 2 years ago

Last reply by Martin 1 year ago

  • Archived

HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (read more)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 2 years ago

Last reply by Terry 1 year ago

  • Archived

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Page zooming

Hi! Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around t… (read more)

Hi!

Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around the cursor. Any help?

Please see the referenced pictures Thanks.

Asked by marius_1296 2 years ago

Last reply by Martin 1 year ago

  • Archived

corrupted/broken bookmarks

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clic… (read more)

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clickable links. I really need to get this issue fixed as I am trying to locate certain things and don't recall where I originally located them online. Can someone maybe call me and see if they can help me. I will explain in further detail then. Thank you so much.

Asked by ted.lease 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot Log Into Online Banking Site

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I c… (read more)

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

Asked by dpsadler11 2 years ago

Last reply by Ed Hampton 1 year ago

  • Archived

Can we have an option to restore the previous - previous session please?

When i switch on my computer i have to make sure that i open Firefox and restore the previous session before i do anything else. For example, if you click on a link in an… (read more)

When i switch on my computer i have to make sure that i open Firefox and restore the previous session before i do anything else.

For example, if you click on a link in an email - and if Firefox is not open - then it will open Firefox and you have lost access to your previous session tabs.

Yesterday, when i switched on the computer Adobe wanted to remove a program - so i uninstalled the program and then it opened a page in Firefox so i lost 50 tabs. Sigh.

SUGGESTION As well as having the option to restore the previous session could we please have the option to restore the session before that? I think this will make a lot of people very happy.

Asked by abbyeagle 2 years ago

Last reply by PBC 1 year ago

  • Archived

Unable to restore session from file

Hey! First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error … (read more)

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Asked by ftarabout 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox 83 / firefox prevented this page from automatically redirecting

The answers I found on the internet re firefox prevented this page from automatically redirecting do not apply to my version of Firefox . There is no ADVANCED under Opti… (read more)

The answers I found on the internet re firefox prevented this page from automatically redirecting do not apply to my version of Firefox . There is no ADVANCED under Options/General.

When I get firefox prevented this page from automatically redirecting, the ALLOW often does not work.

How can I get rid of this feature?

Asked by cori2na 2 years ago

Last reply by Max1234-ITA 1 year ago

  • Archived

Why Are All These Hidden Extensions in my Firefox Add-Ons?

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page: Amazon.com ext… (read more)

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page:

Amazon.com extension Bing extension

ClearURLs extension <-- Oops! I actually installed this, to try to trim URLs of all the tracking crap when I paste one into a Facebook comment.

DuckDuckGo extension eBay extension Wikipedia (en) extension

All of the other extensions listed are ones I installed and wish to keep. EVERY time I install Firefox, I go to the One-Click Search Engines list and remove all but Google.

I don't know how these wormed their way in, but they don't seem to add any functionality for me.

Asked by rdurost 2 years ago

Last reply by Mr Bates 1 year ago

  • Archived

Log in to Firefox

I have to start from scratch each time I want to log in to Firefox. I am asked for user name and password, then I am taken to a screen that says "getting started with Fir… (read more)

I have to start from scratch each time I want to log in to Firefox. I am asked for user name and password, then I am taken to a screen that says "getting started with Firefox" as if I've not set it up already. How can I access Firefox without having to go through this process?

Asked by kikapoo 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Reinstalled Ubuntu and now my bookmarks and extensions are gone

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmar… (read more)

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

Asked by Scott 2 years ago

Last reply by Nabeel 1 year ago