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Two step authetification

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but… (read more)

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

Asked by ToastyMo 3 months ago

Last reply by vc7ybp1nz 4 days ago

I can't restore bookmarks after reset

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Ma… (read more)

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

Asked by starfish3865 4 months ago

Last reply by Dropa 4 months ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 4 months ago

Last reply by ken177 3 weeks ago

enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling an… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox Downloads

Somehow when updating, AVG Antivirus has managed to install it's browser on my computer and it has taken over my Firefox downloads. I've tried everything the internet te… (read more)

Somehow when updating, AVG Antivirus has managed to install it's browser on my computer and it has taken over my Firefox downloads. I've tried everything the internet tells me to try and yet there it still is. Any ideas? Also, if I can get the browser uninstalled, I'm afraid I'll lose all the downloads it has stolen.

Thanks So Much!

Jana Rae Dyer

Asked by janarae 4 months ago

Last reply by Dropa 4 months ago

Multi-account containers, multiple gmail accounts - signing out issue

I'm trying to keep my work gmail and personal gmail in separate containers. I've assigned mail.google.com and accounts.google.com to my Work container, and it works fine … (read more)

I'm trying to keep my work gmail and personal gmail in separate containers. I've assigned mail.google.com and accounts.google.com to my Work container, and it works fine in that container.

When I try to sign IN to my personal gmail in a personal tab, it still works fine if I select "Would you still like to open in this current Container?" -> "Open in container". But when I sign OUT, I get the same prompt multiple times and each opening a new tab. I believe this is because gmail does some redirecting during the sign-out process. If I don't go through all these container prompts, I don't get signed out.

I'm probably missing something obvious, but how exactly do I achieve different gmail accounts in different containers if they all use the same domain?

Cheers!

Asked by iainure56 4 months ago

Last reply by hrrigdon 3 months ago

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 4 months ago

Last reply by jonzn4SUSE 4 months ago

Copying Multi-Account Containers Addon with specific sites per container

I just had a glitch with the latest update to 102b, FF insisted I had an old version and would only let me make a new profile. So I had to set up multi-account containers… (read more)

I just had a glitch with the latest update to 102b, FF insisted I had an old version and would only let me make a new profile. So I had to set up multi-account containers again. I have specific sites opening up in each container, and I'd like to make a copy to make sure that if my profile gets goofed up somehow, I can always easily restore my setup with multiaccount containers just the way I like it.

What do I need to copy, so that with a new profile, all I need to do is copy over some files?

In my profile folder, I see an Extensions folder, as well as an extensions.json and extensions-settings.json.

Are those the only folders/files I'd need to restore multi-account containers on a new profile?

I have thought of using FF Sync, but I keep reading that it is not intended for copying, so much as sharing across different devices, which is not something I'm interested in. Should I just let sync copy my extensions, and then sign back in, in the event I want to restore addons to a new profile?

Asked by prr 5 months ago

Last reply by cor-el 5 months ago

Jar files from GitLab are being turned into .jar.zip files

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attemp… (read more)

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attempting to download the same files on Edge or Chrome works correctly, and attempting to download any jar files from other websites (even GitHub) also works correctly. It seems that GitLab is the only website that is affected by this.

Examples of files being affected (they should be downloaded as normal .jar files): 1. https://gitlab.com/Trafalcraft/antiRedstoneClock/uploads/3b3c84814d76810f826c3803eaca1e66/antiRedstoneClock-1.4.1.jar 2. https://gitlab.com/Aristois/ui-installer/-/jobs/2505715157/artifacts/raw/packager/Aristois-Free.jar 3. https://gitlab.com/Aristois/Installer/-/jobs/2495195255/artifacts/raw/packager/free/Installer-2.0.3.jar

I'm using Firefox developer edition (102.0b3), and already tried using private mode, resetting Firefox, and reinstalling. Since I use GitLab as a main source to upload files, many users have also complained the same problem to me, in which all of the users were running Firefox. After they downloaded with a different browser, it worked for them as well.

Asked by Dyiing 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

GIF animation is reset when a new image is added to the page.

Hello! Short story: I recently discovered that adding a new GIF image to a page resets the animations of existing GIF images on the page with the same src. Expected beha… (read more)

Hello! Short story: I recently discovered that adding a new GIF image to a page resets the animations of existing GIF images on the page with the same src.

Expected behavior: Adding a new GIF image to the page should not reset the animation of existing images with same src.

Actual result: Adding a new GIF image to the page resets the animation of all existing GIF images on the page with same src.

Code with example: https://codesandbox.io/s/heuristic-platform-jsguir Video demo: https://www.youtube.com/watch?v=k-ZMrrqq_KI

Simplified version of the code showing unexpected behavior: https://codesandbox.io/s/elastic-shtern-vwrcx1

Does anyone know why this is happening? Is this a bug?

Browser: Firefox Developer Edition 102.0b4 (64-bit) OS: Windows 11

Asked by 0050 5 months ago

Last reply by cor-el 5 months ago

Video stops buffering and then take more time to load another seconds.

Firefox version: 102.0b7 OS: Win 11 While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then af… (read more)

Firefox version: 102.0b7 OS: Win 11

While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then after watch time reaches that buffered video then it takes more time buffer.

What I am looking is for, how can I force firefox to buffer full video at once or is there any way to increase buffer size.

Asked by Prashant 5 months ago

Last reply by Aurorum.co 5 months ago

How to completely remove tabs bar using userChrome.css

I have been seaching for the solution for the whole day, and i found the closest one. It Does remove tabs, windows buttoms, but the background bar still remains, and i do… (read more)

I have been seaching for the solution for the whole day, and i found the closest one. It Does remove tabs, windows buttoms, but the background bar still remains, and i dont need it this way. So thats the code i used to make it >>>>>

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

  1. main-window:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
 opacity: 0;
 pointer-events: none;

} /* This makes the bar shorter vertically but removes the 3 window buttons */

  1. main-window #TabsToolbar {
 visibility: collapse !important;

} /* For full screen mode */

  1. TabsToolbar[inFullscreen]{
 display: none !important; 

}

On the screenshot you can see what remains on tabs' bar place I need my browser to end just above the URL string, so there wont be empty space in the top of the monitor. Can you help me find solution for this problem, please?

Asked by CobaltC17 5 months ago

Last reply by cor-el 5 months ago

"open all in tabs" via context menu for folder in bookmarks toolbar

MacOS FF dev edition 102: I have a folder in my bookmarks toolbar, and I frequently open all of them in tabs. But that option is missing from the context menu on the fold… (read more)

MacOS FF dev edition 102: I have a folder in my bookmarks toolbar, and I frequently open all of them in tabs. But that option is missing from the context menu on the folder. It is there at the bottom of the folder if I click to open the folder, but this is silly. There is an "open all bookmarks" context menu option on the folder, but that opens all the bookmarks in the toolbar, not in that one folder. why is this?

Asked by Steven 5 months ago

Last reply by cor-el 5 months ago

rolling over link pops up URL in status bar but no "in new tab" indication

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the … (read more)

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the link will show in the current tab or a new tab. in safari, the end of the URL states "in new tab" if that's the case.

Asked by Steven 5 months ago

Last reply by Chris Ilias 5 months ago

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago