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Cannot bypass "Secure Connection Failed" when access an internal corporate device

Hi, We currently connect to a vendor devices admin page that is inaccessible via Firefox because of the following error "Secure Connection Failed" (Error code: SEC_ERROR… (read more)

Hi, We currently connect to a vendor devices admin page that is inaccessible via Firefox because of the following error "Secure Connection Failed" (Error code: SEC_ERROR_INADEQUATE_KEY_USAGE) and won't present the option to proceed via the "Advanced" option. Long story.... The vendor is aware of the issue and as the configuration page is always accessed internally and uses TLS in some form they do not want to allow us to make any changes to uploading our own certs.

Anyway recently I was made aware of a keyboard shortcut to force firefox to bypass the error screen and force a connection, however I have not been able to find it since on the Shortcut guide for firefox. Can anyone provide me with this shortcut, It will save having to switch between multiple browsers.

Thanks is Advance,

Asked by cathalmc1 1 week ago

Last reply by FredMcD 1 week ago

blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 1 week ago

Last reply by debbiegaydos 2 days ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 2 days ago

Firefox has upgraded in the background and needs to restart - dealbreaker.

This is a dealbreaker and I'm quiting firefox because of it. Event: "Firefox has upgraded in the background and needs to restart. You will be able to continue where you l… (read more)

This is a dealbreaker and I'm quiting firefox because of it.

Event: "Firefox has upgraded in the background and needs to restart.

You will be able to continue where you left off..."

Infuriatingly, there is no option to postpone. All browsing is immediately prevented and there is no option to do anything other than restart. Furthermore, there is no option to turn off automatic updates or even to get a notification that one might be happening until it is too late.

Problem: The restart does not return to "where I left off" with a) only one tab re-opening (plus all private tabs lost); and b) many logins and much form-filling progress lost. For example, I was in the process of submitting a government form in a private tab when, on the last step, instead of the final confirmation page, I got the dreaded "Firefox has upgraded and needs to restart" message. Upon restart, the tab didn't reopen, and I lost the session and had to start again from the beginning with the form filling process. Utterly infuriating and completely unnecessary.

I was putting up with Firefox's other annoying quirks, but this is ridiculous.

Asked by mozilla306 6 days ago

Last reply by jonzn4SUSE 5 days ago

HAD it with this platfoerm - upgraded, STILL taking FOREVER to load fully but, what's WORSE - corrupting my mouse, keyboard, USB functionality.....

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise)… (read more)

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise) as WELL as aforementioned ATROCIOUS performance quality - BTW, this is the SECOND update / upgrade I've done in LESS than a WEEK.....

Asked by ogam5 6 days ago

Last reply by FredMcD 2 days ago

After Upgrade to Mozilla Firefox 96.0.1 (Latest Version) Firefox unable to connect..........

Just to advise after the recent update to Mozilla Firefox v96.0.1 there was a problem with Internet connection not then being available from Firefox. For extra privacy I … (read more)

Just to advise after the recent update to Mozilla Firefox v96.0.1 there was a problem with Internet connection not then being available from Firefox.

For extra privacy I have Win 10x64 Pro set to the free Cloudflare free use DNS settings of 1.1.1.1 and 1.0.0.1 and this has worked just fine for several months now.

However, since the update as above, Firefox could no longer connect to the Internet.

However, my other Browsers: SeaMonkey and Tor worked just fine.

For security reasons, I never use Chrome, Edge or Safario, as they are basically insecure.

Thinking there was a router problem, I reset that with the pin through the reset hole at the rear, and rebooted the PC.

No further ahead, and I knew it was not a Malware problem either, as I use very good AntiMalware Software.

I switched off the fiber box for 10 minutes, restarted it, no change, Firefox still could not connect.

Aha, a look through the Firefox Settings > Network and checked the DNS setting, which had been default set by Firefox to "CIRA Canadian Shield (By Default)" - That was NOT the setting I had placed into the Win10 Operating System.

Cloudflare was the second option there, so I selected that.

I didn't try the third option of "Next DNS".

Saved the setting (Option 2 Cloudflare)

Rebooted the PC, and no further troubles.

That CIRA Canadian Shield (Default) by Firefox was a trap I hadn't run into.

Just thought you may wish to put this in an appropriate place, as a warning to others.

Experienced with all Windows O/S since 1993, every style of O/S Microsoft has had available, plus much other Software.

This is the first unexpected problem ever I've had with Mozilla Firefox.

I run this PC 24/7, never turned off except for a reboot.

I can run some Firefox 25+ Windows and a total of over 150 Tabs, Run SeaMonkey and Tor with over 100 Tabs between them, and can still do other work.

Pleaty of RAM and SSD's for Operating Systems, backup to HDD's for longevity.

Still using 20+ year old HDD's still good, but they don't thermally cycle (Always on except for reboots), and I am interested to see how long before a failure of one of them =- I just stor DATA on these old HDD's (Copy from elsewhere, so it doesn't matter if I have a failure of an old HDD.

Cheers from a Far-Away-Land (Zealandia SupraContinent)

Asked by unix74 6 days ago

Last reply by FredMcD 5 days ago

Tab crashes when loading content on certain websites.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to d… (read more)

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

Asked by Benjamin Bolingbroke 6 days ago

Last reply by FredMcD 5 days ago

Incorrect email address; error in adding email address

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&… (read more)

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&flowId=a6ac00ce3452dbe9dcc3f0bb110131b5263604807fdc23cc550f5e7ece41deb7&broker=web&context=web&isSampledUser=false&service=none&uniqueUserId=d1f9bbb3-6a5f-4efc-a398-cecb946e054e That same webpage indicates I have no secondary email. However, when I enter a secondary email, (AlexR@currently.com) a red popup message says: account already exists.

How can I eliminate msrigg@pacbell.net? How can I replace it with AlexR@currently.com?

Asked by MSRigg 5 days ago

Last reply by cor-el 5 days ago

Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (read more)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Asked by geraldwilson 5 days ago

Last reply by Seburo 3 days ago

Firefox opens everything in current window, killing it. Using back button I find previous page (one only) reloaded, losing all information

Why are you eliminating any way to open pages in new windows? That's a deal breaker for me. I'm sick and tired of opening tabs then having to use the context menu to mo… (read more)

Why are you eliminating any way to open pages in new windows? That's a deal breaker for me. I'm sick and tired of opening tabs then having to use the context menu to move them to a new window. The browser now dumps every open link into the same window, killing any information in the previous window if you use the back button to go back to it.

Asked by ajenn55 4 days ago

Last reply by TNorth 3 days ago

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (read more)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 1 month ago

Last reply by FredMcD 4 days ago

Unauthorized use

Someone has logged into my new laptop's Firefox, I've changed my password but they keep logging into my accounts... paypal, amazon, credit cards. Please help me. They've… (read more)

Someone has logged into my new laptop's Firefox, I've changed my password but they keep logging into my accounts... paypal, amazon, credit cards. Please help me. They've charged almost $500 already

Asked by ashleyjcook 4 days ago

Last reply by FredMcD 4 days ago

FF not shutting down properly, trys to open previous tab on start.

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and wi… (read more)

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and windows, unchecked in settings. I have tried both the X and exit. If I set, browser.sessionstore.resume_from_crash, to false in options it does not happen. as per https://support.mozilla.org/en-US/questions/1292610. But when I reset session restore to true the problem resumes. This makes me believe FF is not closing properly Win10 is up to date with all latest updates as is FF.

Is there a fix for this?

Asked by newdino 5 days ago

Last reply by Hansl67 7 hours ago

delete certificate

i have ff latest version on windows 10 96.0.1 64b I have seen another entry in support about the same topic, but does not solve my problem when i logon to federal servic… (read more)

i have ff latest version on windows 10 96.0.1 64b I have seen another entry in support about the same topic, but does not solve my problem when i logon to federal service with eid card they use a certificate when I changed my eid a new certificate was downloaded, and old is also available but when trying to login with new eid, error in edge i tried and there I get a prompt with certificates that exist and which to use : select new and ok I want to delete in ff this old certificate setting- security-certificates deleted the entries for citizen ca - close browser -open - they are still there I renamed also cert9.db cert8.db as in other entry : still there how to remove permanently these certificates to be able to login with eid or how to select which certificate to use thanks for all help best regards, Guy

Asked by Guy Przytula 3 days ago

Last reply by FredMcD 3 days ago

Firefox and Facebook

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla … (read more)

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla through browser, you get the run around. I used to love the browser but it just seems to be getting worse and worse, hell I would rather use internet explorer than the rubbish mozilla has bought out. This isn't first issue I have had, I have had passwords/bookmarks lost with the stupid sync after a fresh install but I stuck through it. I hardly use facebook anymore because of the issues they have but when I do use it, it's nothing but a headache so I use chrome just to post something or comment.

Asked by AussieJackal 3 days ago

Last reply by TNorth 3 days ago

Resetting Firefox

Recently I was having trouble using Firefox with my web based Outlook email and asked Microsoft for support. In their reply they recommended that I reset Firefox. I am re… (read more)

Recently I was having trouble using Firefox with my web based Outlook email and asked Microsoft for support. In their reply they recommended that I reset Firefox.

I am reluctant to do so as I don't want to lose all my add ons which have accumulated over time as I am not sure about how to get them back if I lose them with a reset.

Is there a way to reset Firefox but keep my add ons etc?

I would appreciate your advice and thank you in anticipation.

Anthony

Asked by avwood 3 days ago

Last reply by FredMcD 2 days ago

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 2 days ago

Last reply by FredMcD 1 day ago

Release 96.0.1 streaming problem.

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled f… (read more)

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled firefox. no luck. then i reverted to release 95.0.2 and everthing worked fine. but then, despite the fact that i disabled auto updates, release 96.0.1 was reapplied and streaming was broke again. cannot use amazon prime or comcast streaming services. youtube works intermitently. why was current release reapplied regardless of auto update setting and why is streaming not working? streaming works on chrome but not firefox. i have been using firefox for as long as it has been around. must i now be forced to use chrome instead?

Asked by david.l.kammeyer 1 day ago

Last reply by FredMcD 1 day ago