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Clean install of Firefox v91.8.0

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more. How can I do a clean… (read more)

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Asked by rlm98253 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Loading previopus bookmarks when changing operationg system

I recently migrated from windows 7 to windows 10 and I logged in to my account expecting to get all the things I had saved in the previous browser to this one but I still… (read more)

I recently migrated from windows 7 to windows 10 and I logged in to my account expecting to get all the things I had saved in the previous browser to this one but I still can't find any of the stuff I had on firefox on the previous PC, even after the log in. I can´t access the old pc now but I had all of the bookmarks passwords everything synced on the old PC. How can I get them back ?

Asked by ldcrluis 6 days ago

Last reply by Dropa 5 days ago

Where do I enter my 7 digit code which was sent to my e-mail to verify my identity?

I just downloaded the Firefox app on my laptop (new user) and was sent a 7 digit code to confirm my identity. I do not know where I should go to enter this code? Please … (read more)

I just downloaded the Firefox app on my laptop (new user) and was sent a 7 digit code to confirm my identity. I do not know where I should go to enter this code? Please advise. Thank you!

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Mary 5 days ago

Last reply by Dropa 5 days ago

Make links of firefox addons?

Its not really a migration question but can be helpful to those who wish to mange their stuff without the use of other people's computers(the cloud). I would like to turn… (read more)

Its not really a migration question but can be helpful to those who wish to mange their stuff without the use of other people's computers(the cloud).

I would like to turn all my addons into a text or html file of links or names. Why? The addons are going wonky again a few folders seem to be walmare but not reporting to be malware, its a huge pita to , manually write down each one. Basically, I need to nuke my install and reinstall it all fresh then reinstall all my addons. This is no easy feat when you use 20+ addons. And yes this seems to happen regularly after a couple of years.

Another question, If I sync'd just the addons would it let give me the addons fresh from the file repository without anything extra folders/files or will it just save my current addon folder corrupt files and all?

Also if I just synced addons it won't mess with my bookmarks or settings, will it?

Asked by Zippydsmlee 4 days ago

Last reply by FredMcD 4 days ago

Download not working with "file not commonly downloaded"

I am currently encountering a deeply frustrating issue with Firefox. I develop video games; I am attempting to download a zip file from Steam Workshop containing a player… (read more)

I am currently encountering a deeply frustrating issue with Firefox. I develop video games; I am attempting to download a zip file from Steam Workshop containing a player-created mod. I have this file on my other computer--it is not malicious. It contains nothing more than XML files and a jpg. Every time I attempt to download this file using Firefox, Firefox blocks the download as a potential security risk. I then click the download manager and tell it to download anyway; Firefox then pretends to complete the download, but in actuality the file remains at 0 bytes and a "part" file is created containing what I can only assume is the actual data.

Asked by cstern 4 days ago

Last reply by jonzn4SUSE 4 days ago

Downloading a PDF file

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to … (read more)

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

Asked by sylvia_g 3 days ago

Last reply by FredMcD 3 days ago

How do I get Firefox from downloading PDF files

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every opti… (read more)

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every option in settings/general/apps and they still download in a folder. So I thought I would try MS edge and it does the same thing. Is it not the browser and was it in a MS update? It has never done this before. I don't want all these PDF files downloaded!

Asked by Steve Baker 2 days ago

Last reply by jonzn4SUSE 1 day ago

Re App Pocket

I would like to know how I can un-install Pocket from my windows 10. If it isn't possible, I would like to know how I can delete my account of Pocket that I had created. … (read more)

I would like to know how I can un-install Pocket from my windows 10. If it isn't possible, I would like to know how I can delete my account of Pocket that I had created. Thank you.

Asked by mohammedomar7866 1 day ago

Last reply by Seburo 1 day ago

I am having problem signing in to uBlock even though I have used Firefox for years

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complet… (read more)

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complete the sign into uBlock extension

Asked by merrytwo 19 hours ago

Last reply by James 5 hours ago

installed windows 11 on my pc. open firefox. where are all the former menu items including bookmarks?

right and left clicking on the open app menu in the far right column didn't help me. I'm only a 17-year computer professional with a Ph.D. who publishes in peer-reviewed … (read more)

right and left clicking on the open app menu in the far right column didn't help me. I'm only a 17-year computer professional with a Ph.D. who publishes in peer-reviewed journals. How am I supposed to guess what to do?

Asked by cahalanj 16 hours ago

Last reply by Terry 7 hours ago

Firefox udate from 72 to 100

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrades to… (read more)

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrades to be safe ?

FWIW, I've had enough problems upgrading from OSx Mojave to Monterrey. I am leery of the huge jump from FF 72 to 100.

All advice most welcome.

Asked by reedh2 16 hours ago

Last reply by cor-el 15 hours ago

Stop Firefox from downloading PDFs

Hi, I looking to get Firefox to open up a PDF in the browser WITHOUT downloading the file. The reason for this is because I want to bookmark the PDF allowing access to an… (read more)

Hi,

I looking to get Firefox to open up a PDF in the browser WITHOUT downloading the file. The reason for this is because I want to bookmark the PDF allowing access to an up-to-date version of a document.

I have selected the option to ask where to the save file in the settings. I have also set the application settings for PDF to 'always ask'. So, when I open the link, I get a window prompt asking me to select 1 of 3 options: view in Firefox, view in selected application, or save. I select view in Firefox and it still downloads and opens the file.

I definitely know Firefox used to open up PDFs AS links because I have some bookmarked. Any suggestions on why this is and how to fix would be greatly appreciated.

Thanks in advance.

Asked by L_Amin 16 hours ago

Last reply by Terry 33 minutes ago

  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Firefox not compatable with Windows 10'S

Due to runing Windows 7 and Microsoft no longer supporting this, I purchased a new Laptop, this came with windows 10 s installed, although I can switch to Windows 10, app… (read more)

Due to runing Windows 7 and Microsoft no longer supporting this, I purchased a new Laptop, this came with windows 10 s installed, although I can switch to Windows 10, apparently it is not recommended and switching back would be impossible, but with Windows 10 s installed, you can not load Firefox or bookmarks, as Firefox has not been approved by Windows. If anyone can give any information or advice, it would be very much appreciated. Thank you in advance.

Asked by alifeinfrance 2 years ago

Last reply by James 1 year ago

  • Archived

Firefox with adobe flash player

Hi Team, As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adob… (read more)

Hi Team,

As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adobe flash player after 2020. So if we save and continue to use an oder version of firefox(with autoupdate off),will it allow to continue usage of Adobe Flash Player after 2020? Please confirm the same or any other workaround so that adobe flash player can be used within firefox after 2020 as well.

Thanks

Asked by seemapruthi24 2 years ago

Last reply by Danny Colin 1 year ago

  • Archived

Firefox snap package: how to open downloaded files?

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since I'm running through problems when downloading files: The only way I can view … (read more)

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since

I'm running through problems when downloading files:

The only way I can view a downloadable file is by saving it somewhere in my home directory and then open it which is a pain!

The open with dialog box only give url script handler and firefox browser as options neither of each work

On ubuntu support it was suggested to remove snap package and install deb package, but what's the point of a snap package then?

It look s like firefox doesn't handle anything beyond home directory, while as said above chrome does instead

Any clues

Asked by chet10 2 years ago

Last reply by Zhian 1 year ago