Firefox Support Forum

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows 11 laptop, nothing happens. Even found and removed the "block protection" in the HTML file.

Why am I unable to import a firefox bookmark HTML file?

Thanks for any solutions anyone can provide.

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.

I have the latest, stable, up-to-date versions of Firefox on all my devices.

The problem is when I save a bookmark on one of the computers at work or at home, and then the devices synchronize. Bookmarks between computers do not remember their position in the bookmark folders and are saved in the main folder.

I have already performed all the steps based on the instructions in this article, but the problem persists. ([https://support.mozilla.org/en-US/que.../1270667])

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mozilla.com. Is that so you won't have to field complaints about the "improvements" in this version? Because I have several complaints.

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, which I hate. It takes up was too much space. They were probably going for a more elegant, less cluttered look, but it just ended up making things more aggravating for me. There should be a way to adjust or turn off the spacing feature. Any suggestions?

Currently on Firefox Developer Edition 89.0b2, clicking menu > Help > Submit Feedback, takes me here: https://mozilla.github.io/imo-placeholder/

It's a blank "Coming Soon" page with no information.

I'm experiencing usability problems with the new theme and I'd like to share what I'm experiencing.

Just updated to V89. What I don't like is the font size in the tool bar. I used the zoom control but that doesn't change the font size in the tool bar. Any suggestions as to how to change the tool bar size and/or the font size? Thanks

So Firefox suddenly and without asking just changed its look into something absolutely... No words can describe level of my disgust, so I wont fill this post by angry ranting.

Is there a way to get the old look back? (preferably without any downloads needed, cos at remote desktops that is not always an option)

Please, don't force me to use Chrome. I hate that browser, but they at least had decency to create skin, which makes it look like Firefox. The normal one, not the new diarrhea all over the screen one.

[Personal attack removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do this dumb thing. We all look at photos, and you made it inconvenient. Dumb Firefox code writers....

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the server error shows randomly. Sometimes the browser loads the website normally while other times it shows server error. Please check this screencast: https://jmp.sh/jEu4D9k to understand better. So, I initially tried to open calendly.com and it didn't load despite my multiple reload attempts. However, when I tried to reload it after a minute then it came to life.

I have been facing this issue for many months and I tried almost every solution I found on Mozilla community pages like Resetting Mozilla, Setting No Proxy, Turning Off IPv6, DNS Prefetching Changes, Turning On/Off hardware acceleration, Uninstalled Mozilla and Installed a fresh copy, Changed to Mozilla Developer Edition, etc. but no luck. Please note that the other browsers are working fine and don't have any issues.

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there something wrong with that man's brain? Is the spacing of the new bookmark item too large to read? It's very uncomfortable.

Hi,

The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the problem. How do I fix this? I need Firefox to work as it has all my passwords and bookmarks saved. Why can't I simply move over to the developer edition? I did try but the morons at Morzilla didn't add any options for moving bookmarks and passwords from Firefox to the developer edition. Thanks a lot Morzilla, you really fucked up my day.

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	89.0.0.7817
 Application Timestamp:	60afee4d
 Fault Module Name:	firefox.exe
 Fault Module Version:	89.0.0.7817
 Fault Module Timestamp:	60afee4d
 Exception Code:	c0000005
 Exception Offset:	00002c6d
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Hi I am currently creating a Firefox plugin and I am trying to grab the data from the secure website certification to use and display to the user is this possible?