FireFox is not showing the correct printer name

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried cle… (read more)

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried clearing the printer settings and re-adding the printers but this did not fix the issue.

Asked by jack.wells 20 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

the browser

Its difficult to get help with firefox even though I have been using it for a long time. 1. everyting when I open the browser it tells me that it is not responding. 2. Th… (read more)

Its difficult to get help with firefox even though I have been using it for a long time. 1. everyting when I open the browser it tells me that it is not responding. 2. Then once it opend up it tells me that the firefox is already running and that I need to close the old one before the new one can run.. 3. It just seems that the browser with all the updates run slower and slower with each updates.. 4. I find it difficult to get a hander on running firefox...can you help?

Thanks. winston ho [email removed from public]

Asked by haywardham 20 hours ago

Last reply by cor-el 16 hours ago

sent messages have disappeared

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back? My DSL is C… (read more)

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

Asked by grandmaperson 22 hours ago

Last reply by James 11 hours ago

Firefox Open Files Appear on Desktop

Hello. Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog.… (read more)

Hello.

Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog. If I select "Open with," as I usually do, the file opens in my selected program, but still downloads to my desktop. Some filetypes just open, I don't get that dialog. Those download to my desktop as well.

I've not noticed this behavior before. Maybe I inadvertantly changed a setting. Can someone tell me how to stop this from happening?

Thank you.

Asked by mzpk 22 hours ago

Last reply by cor-el 18 hours ago

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (read more)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Asked by alice.meade1 23 hours ago

Last reply by cor-el 19 hours ago

Certain Websites will not open

When trying to access certain web pages that I've been able to access perfectly fine a day ago, these webpages display just and only a white screen, no error, just a whit… (read more)

When trying to access certain web pages that I've been able to access perfectly fine a day ago, these webpages display just and only a white screen, no error, just a white screen. I really like firefox and I would like to continue using it, but this has happening quite often recently. The website is an online course so I'm trying a lot to fix the issue from firewall configuration (even shutting it off completely) to changing settings in about:config as recommended by other firefox support pages, and using command prompt to reset dns. I've reset firefox in several different ways and uninstalled it completely. I dont know what going on.

Asked by marlonc87 23 hours ago

Last reply by Dropa 23 hours ago

Why does opening MS Edge delete my tabs in Firefox?

I recently upgraded to Windows 11. I use Firefox as my primary browser, however sometimes I need to use the MS Edge browser. When I open MS Edge, it automatically close… (read more)

I recently upgraded to Windows 11. I use Firefox as my primary browser, however sometimes I need to use the MS Edge browser. When I open MS Edge, it automatically closes Firefox and deletes my las set of Firfox tabs. How can get my Firefox tabs to remain? ...and yes I DO have the Startup setting box checked for: "Open previous windows and tabs"

Asked by Bob 1 day ago

Last reply by Dropa 23 hours ago

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (read more)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Asked by submarinerr 1 day ago

Last reply by cor-el 23 hours ago

shortcut display and user name/password autofill

My shortcut display had frequently visited websites shown and these have been replaced by several sponsored shortcuts I am not interested in. Plus, my saved user names a… (read more)

My shortcut display had frequently visited websites shown and these have been replaced by several sponsored shortcuts I am not interested in. Plus, my saved user names and passwords are not loading even though they are still stored. I don't understand what happened, why these have changed, or how to restore what I previously had on shortcuts. I am not a tech savvy person and am stumped and looking for help

Asked by mpinette56 1 day ago

Last reply by cor-el 19 hours ago

Incorrect URL Suggestion

Hello all! Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL: https://solutions.sciquest.com/apps/… (read more)

Hello all!

Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL:

https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

Once I have done so, subsequent typing in the URL field autocompletes to the shorter host:

https://solutions.sciquest.com/.

The only problem is that when I go to this shorter host, I am "Forbidden \n You don't have permission to access this resource." The website does not seem to allow anyone to go here.


I am on a holy quest to purge this unwanted autocomplete suggestion, but nothing seems to work. It is not appearing because of a bookmark or search history- I can delete places.sqlite to start fresh but the problem resurrects as soon as I first successfully visit the desired URL: https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

When I use SQLite to look at places.sqlite, I don't find the shortened URL anywhere in "moz_places" but I do find it in "moz_origins". It appears there with a much greater "frecency" than the lengthier URL for some reason. ID #10 has "solutions.sciquest.com/apps/Router/Login?OrgName=MIT" with frecency 2100, and ID #11 has "solutions.sciquest.com" with frecency 16100.

If I try to delete #11, I'm not able to for reasons likely related to my lack of understanding/proficiency with SQL databases. The DB Browser I am using says "Error deleting record, foreign key constraint failed". But my suspicion would be that even if I did delete it, it would be re-generated whenever I login successfully. What I am able to do is edit the "frecency" field. When I change it to zero, and write the database, the option goes away. I fear that frecency will simply be reset next time I close and reopen however.

Thanks in advance! Dave

Asked by dave.reens 1 day ago

Last reply by cor-el 22 hours ago

Annoying pop up

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The p… (read more)

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The pop up appeared again and I put in the new password and it didn't sign me in or disappear. What is wrong, how can I get rid of this as it appears every time I try to get on a web page and it is VERY ANNOYING!

Asked by margaretmackie 1 day ago

Last reply by Zmingong 1 day ago

My browser will not open on my mac Acronis see it as Malware

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect: VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883 Along with 52 more… (read more)

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect:

VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883

Along with 52 more veracodes listed as critical

I have installed & uninstalled firefox and it no longer will run on my MAC.

Here is the warning I get when I look up more details from Acronis:

ERROR: 'VERACODE:32409' is a malformed CVE-ID. 'VERACODE:32409' is a malformed CVE-ID. It does not conform to the expected CVE-ID syntax, and it could not be converted into a valid ID.

CVE entries are of the form CVE-YYYY-NNNN where:

YYYY is a year (exactly 4 digits), and NNNN is a number (with at least 4 digits, or more than 4 when needed.) Examples of CVE-IDs that conform to the syntax: CVE-1999-0003, CVE-2014-9999, CVE-2014-12345, CVE-2014-7654321

Note: Beginning in 2014, more than 4 digits are allowed in the last portion of CVE IDs. For more information, see the CVE-ID Syntax Change page.

Old-style candidate names (CAN-YYYY-XXXX) are also accepted, but this style was discontinued in 2005, and further use is strongly discouraged.

Asked by titusetheridge 1 day ago

Last reply by Dropa 23 hours ago

Installation for EnglishGB dictionary does not complete

I cannot install English GB dictionary for my spell checker. When I click add dictionaries it takes me to a page where I can select Englsih GB as one of the dictionaries … (read more)

I cannot install English GB dictionary for my spell checker. When I click add dictionaries it takes me to a page where I can select Englsih GB as one of the dictionaries available in my locale. It then takes me to the info and remove page for the dictionary but there is no option to install and no pop up to start the download appears.

Asked by Gerard 1 day ago

Last reply by James 19 hours ago

Can't load any pages after updating to FF 100.0.2 64-bit

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when o… (read more)

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when opening the settings). Typing about:config does nothing as well. I've tried bookmarks, typing an address directly into the address bar - literally nothing happens. It doesn't try to open the page, it doesn't give me the spinning circle indication that it is trying, absolutely nothing. I am running Win 10 release 21h2 fully patched. Windows firewall is turned off, tried disabling the AV. Other browsers including Chrome, Tor and Edge all work.

I am at a loss...

Jerry

Asked by eisenerj1995 1 day ago

Last reply by cor-el 22 hours ago

Youtube IMG keeps getting selected randomly?

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting select… (read more)

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting selected. I am not sure why it is doing this though. It seems like it is happening when I change tabs and then change back but is also seems to randomly do this.

You can see what I am describing in the img provided. Thanks for the help in advance.

Asked by demitrius10 1 day ago

Last reply by Dropa 20 hours ago