volume and sound will not work since last 2 updates on both windows 7 and windows 10 after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates.

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They … (read more)

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

Asked by inzaratha 1 month ago

Last reply by jscher2000 2 weeks ago

how secure is my passwords over other apps in system

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover p… (read more)

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover problem with my saved passwords in Firefox and i mean this broke my or everyone privacy using feature of saving passwords by Firefox. After some time past installation of antivirus program Avast on my desktop PC i was surprised with new installed program on my desktop named Avast Secure Browser. I ran this program first time and without any his any question he show up in front of meon desktop. I discover in his settings that all my passwords saved in Firefox was succesfully decrypted because when i click on the eye icon my password was showed up as he is in firefox. Then i search for a file in my user profile where the Avast Secure Browser has my passwords stored and then check this file on all other user profiles on my PC where nobody not even once run this Avast Secure Browser but all passwords was already prepared for them in that file on all user accounts without any grant or approval by other users during their work on PC. I am only man which administrate this PC and I dont allow Avast Secure Browser stole my passwords from Firefox. My questions is obvious. How secure is for any user which stored their passwords in Firefox before any other system application like antivirus installed on PC with platform windows? How is possible for any app simply decrypt my passwords from logins.json file? For me it is a very bad if this was allowed through maybe some function in Firefox API that can some program use, but i am not an expert on Firefox a that is why i wrote this. If a problem is Avast which use some not good practise in this app, then i immediately send him feedback. But firstly i want answer from your team.

Asked by mbagin24 3 weeks ago

Last reply by ReZzA 11 hours ago

error when access a website

Hi friends, When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, … (read more)

Hi friends,

When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR

Hope someone can help me, thanks. Best Regards,

Asked by 2565221487 1 week ago

Last reply by FredMcD 1 week ago

Mozilla Firefox - White screen on the game while it is loading.

Hello, I get a white screen while loading the game. I am currently using Mozilla Firefox 90.0.1, it is an up-to-date browser. For example, running Mozilla Firefox in safe… (read more)

Hello,

I get a white screen while loading the game. I am currently using Mozilla Firefox 90.0.1, it is an up-to-date browser. For example, running Mozilla Firefox in safe mode solves this problem and the game starts up properly.

I've attached a screenshot of the Mozilla Firefox browser running, showing a white screen while loading the game.

Best regards, Jan Kochanowski

Asked by janusz1983jg 1 week ago

Last reply by cor-el 1 week ago

In Search of Lost Browser Data

Good Morning, I accidentally deleted my browsing history on Firefox for "all time". One of the pages I used to access an office email address on Outlook to which I have … (read more)

Good Morning,

I accidentally deleted my browsing history on Firefox for "all time". One of the pages I used to access an office email address on Outlook to which I have forgotten the passcode. I turned off the computer and turned it back on unfortunately. I am wondering if there is another way to find past browsing history?

Thank you.

Thor

Asked by thorwebster 1 week ago

Last reply by JP 3 days ago

Firefox Sandbox.....

So,Ii have been using chrome since i was born, and i have decided of shifting from chrome to firfox as now privicy is my concern, people are not recomending to do it, the… (read more)

So,Ii have been using chrome since i was born, and i have decided of shifting from chrome to firfox as now privicy is my concern, people are not recomending to do it, they say, firefox dosent have and a thing or a feature known as sandbox, accoring to them, as firefox dosent have any sandbox, i came around a malware site, it can even affect at the os level, people say sandbox is not avalibe on both android and windows devices,

so i want to know the really from the community, whats the truth??

Asked by holy7161 1 week ago

Last reply by jscher2000 1 week ago

FF won't run

hi, I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get… (read more)

hi,

I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get "An unexpected error has prevented your changes from being saved" I have deleted the profiles.ini file I have reinstalled Firefox several times. I can't refresh Firefox because it won't open. If I try to start it while pressing the Alt key I still get the error message above. I'm running Windows 8.1 I have had to download chrome to post on here. I just want my Firefox back!

Asked by cathc 1 week ago

Last reply by cor-el 11 hours ago

Doxy.me not working on Firefox

Firefox will not work with Doxy.me, the video service that you use for talking with a doctor, also some video do not work. I have to use Chrome for Doxy.me. … (read more)

Firefox will not work with Doxy.me, the video service that you use for talking with a doctor, also some video do not work. I have to use Chrome for Doxy.me.

Asked by leeskyeagle 1 week ago

Last reply by FredMcD 1 week ago

Facebook will not open from Firefox Desktop

Firefox will not open Facebook from my Desktop PC. It opens from my Android devices just fine. I have NO Add-ons enabled. I cleared cookies, cleared cache, and uninsta… (read more)

Firefox will not open Facebook from my Desktop PC. It opens from my Android devices just fine. I have NO Add-ons enabled. I cleared cookies, cleared cache, and uninstalled/reinstalled Firefox all to no avail. Help!

Asked by ksatter01 1 week ago

Last reply by FredMcD 1 week ago

Launch Firefox with resized window (1024*768) using userchrome or by config file.

Launch Firefox with resized window (1024*768) using userchrome or by config file. I want it to be hardcoded and re-bundled. So it sets the size as default after installa… (read more)

Launch Firefox with resized window (1024*768) using userchrome or by config file.

I want it to be hardcoded and re-bundled. So it sets the size as default after installation.

Asked by yash292k11 1 week ago

Last reply by jscher2000 1 week ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 1 week ago

Last reply by FredMcD 6 days ago

Patreon doesn't load and only shows a blank screen on Firefox on Mac, also problems with Twitch and Netflix

I'm on a brand-new macbook pro with M1 chip and have had trouble with firefox since day 1. Many websites point-blank don't work. the crown currently is taken by patreon,… (read more)

I'm on a brand-new macbook pro with M1 chip and have had trouble with firefox since day 1.

Many websites point-blank don't work. the crown currently is taken by patreon, which only shows me a white/blank screen after auto-loggin. I could access the site when I was not yet logged in, but every since I logged into my account: blank page. and it's not like I can log out on a blank screen. also, since patreon needs you to be logged into to access the content...

other annoying things: Netflix sends me an error message after loading, so I can't watch anything on firefox. It worked fine for like 1 day after I got the new macbook, then it stopped and I had to switch to safari to watch anything.

on Twitch, I can view, but the message input for the chat is just gone, the chat is there, I just don't have any way to type anything myself, though I am logged in and everything. again, switching to safari, it's back and I can interact in chat just fine.

I have firefox version 90.0.2 running. Mac OS Big Sur 11.4 is the operating system.

Asked by steffi.azamir 1 week ago

Last reply by cor-el 1 week ago

Extremely high CPU usage while playing video (youtube)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebook… (read more)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware:

  • CPU: i7-6500U
  • RAM: 8GB / DDR3
  • Video: Intel HD graphics
  • Memory usage never runs above 60%

OS: doesn't matter, experiencing same issue on windows 7/10 and linux.

to compare, same video 1080p/60Hz played with:

  • brave/chromium ~30..35% cpu
  • mpv playing same video directly from youtube ~ 19..25% cpu
  • Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage

I have tried everything from this forum and from others - nothing helped.

And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy.

Firefox is literally forcing me to use other browser.

Asked by George Eliozov 1 week ago

Last reply by jonzn4SUSE 3 days ago

Bookmarks were wiped out when I refreshed Firefox

I was having some trouble with Firefox and decided to uninstall and reinstall it. I selected it in MS Control Panel and clicked on uninstall. A Firefox window popped up… (read more)

I was having some trouble with Firefox and decided to uninstall and reinstall it. I selected it in MS Control Panel and clicked on uninstall. A Firefox window popped up and suggested that I try refreshing it instead. I selected that. The result was that a "Welcome to Firefox" webpage opened. Clicking on its link for Bookmarks showed that "Recent Bookmarks" and "Library" were both empty. How can I retrieve my Bookmarks?

Asked by cgrossmann 1 week ago

Last reply by jscher2000 1 week ago