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how to block pop-ups

Hi! I am currently receiving "Fake" pop-ups on my laptop from "McAfee".... but I know they're FAKE notices as I am not subscribed with McAfee. How can I block these pop-u… (read more)

Hi! I am currently receiving "Fake" pop-ups on my laptop from "McAfee".... but I know they're FAKE notices as I am not subscribed with McAfee. How can I block these pop-ups? Thank you!

Asked by Wynne Jackson 1 month ago

Last reply by James 1 month ago

Nordpass Extension on FF

I'm trying to add the "current" (5.23.13 Oct '24) Nordpass extension to a computer (where I had successfully added it just a week ago, under another account)... but when … (read more)

I'm trying to add the "current" (5.23.13 Oct '24) Nordpass extension to a computer (where I had successfully added it just a week ago, under another account)... but when I searched extensions yesterday, only the older/Legacy version of Nordpass (4.33.10 Nov '22) is shown in the results. Searched from a couple other computers that I manage, all only show the Old/Legacy Nordpass extension.

Asked by Schmenge53 2 months ago

Last reply by zrqmlao 1 month ago

dark reader

for one thing i can hardly see what i am typing because, although i have Dark Reader turned on, it isn't functioning for this process, ie asking a question? How can i ma… (read more)

for one thing i can hardly see what i am typing because, although i have Dark Reader turned on, it isn't functioning for this process, ie asking a question?

How can i make dark reader work everywhere, on all sites?

ALSO it does seem highly ironic that it doesn't work here!

appreciate any help on this, thanks!

Asked by duberj77 1 month ago

Last reply by James 1 month ago

TOTAL AD BLOCK

I SUBSCRIBE TO TOTAL AD BLOCK BUT I ONLY USE FIREFOX AND DO NOT SEE HOW TO DOWNLOAD THE APP. PLEASE ADVISE THANK YOU DAVID VOSBEIN [edited phone# from community forum] … (read more)

I SUBSCRIBE TO TOTAL AD BLOCK BUT I ONLY USE FIREFOX AND DO NOT SEE HOW TO DOWNLOAD THE APP.

PLEASE ADVISE THANK YOU DAVID VOSBEIN [edited phone# from community forum]

Asked by dvosbein 2 months ago

Last reply by markwarner22 2 months ago

youtube video downloader doesn't work always

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if… (read more)

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if I switch to the second account in the same video, I have no problem and I do download the video. what can be the solution to the problem?

I installed the extension with the first account which I use as the primary one. at the beginning and for a few months it worked fine and suddenly it stopped working. I didn't do anything. I changed to the second account for other reasons, and I noticed that the downloader works without any problem.

Asked by cyberdustz 1 month ago

Last reply by James 1 month ago

All my add ons are gone

i was browsing youtube and suddenly got an ad, which is how i noticed my add-ons were gone. all of them, not just the ad blocker. and they had still been there like a cou… (read more)

i was browsing youtube and suddenly got an ad, which is how i noticed my add-ons were gone. all of them, not just the ad blocker. and they had still been there like a couple of minutes ago. when i go to download any extension, i've tried a lot of them, it just says "installation aborted because the add-on appears to be corrupt" but it doesn't say what i can do about that. please help!

Asked by logan.wolfy234 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

True Key extension by McAfee

The True Key extension from McAfee cannot be installed on Firefox. I have the latest updated version of Firefox 133.0.1 64 bit on my desktop Dell computer running Windows… (read more)

The True Key extension from McAfee cannot be installed on Firefox. I have the latest updated version of Firefox 133.0.1 64 bit on my desktop Dell computer running Windows 11 Pro. When I try to install the True Key extension, a message pops up advising me that the extension cannot be installed due to a Firefox policy violation. I have reported the issue to McAfee for their action. Photo of the pop up message is attached.

Asked by Ken Kress 3 months ago

Last reply by James 3 months ago

i have download helper but it no longer seems to recognise you tube videos. I have paid £28.00 for a licence and can not use it. Can you tell me why

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise… (read more)

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise you tube videos is this something you can fix

Asked by s.shaw13 1 month ago

Last reply by James 1 month ago

VPN Extension

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a we… (read more)

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a website for exclusion.

Asked by denvaughan4263 1 month ago

Last reply by TyDraniu 1 month ago