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Browser keeps redirecting to wrong country

Hi all, Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tri… (read more)

Hi all,

Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tried to clear cache, cookies and browsing history multiple times, use incognito mode, my language is setup to English and I don't use VPN. Nothing helped. This unfortunately requires deeper dive because I can say for certainty that an individual who illegally surveils my device deliberately made this change and something needs to be done on Mozilla's end. Is there a way to directly contact Mozilla's support or what would you suggest to do to solve this issue?

Many thanks,

Lana

Asked by lana.staroveski 4 months ago

Last reply by Code Hub 4 months ago

CTRL+Shift+P to open Private Window not working.

Windows 11 23H2 - Firefox 131.0.3 I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intende… (read more)

Windows 11 23H2 - Firefox 131.0.3

I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window.

However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally.

After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command.

I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue.

Any suggestions? im at a loss.

Asked by Diatzen 5 months ago

Last reply by HARTONO TONO 4 months ago

How to get rid of new sidebar?

In my latest update of Firefox, it has a new sidebar, which I do not want, but cannot get rid of, and is really annoying. Google searches suggest a few ways to get rid of… (read more)

In my latest update of Firefox, it has a new sidebar, which I do not want, but cannot get rid of, and is really annoying. Google searches suggest a few ways to get rid of it, but none of them work in my case. Please help me get rid of this new sidebar. Thank you!

Asked by jayveetee1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Set automatic translation to particular website.

I frequently use a polish website that does not have an english translation built in. I want firefox to always automaticly translate that website to english or german. Bu… (read more)

I frequently use a polish website that does not have an english translation built in. I want firefox to always automaticly translate that website to english or german. But i do not want to translate all polish websites. Just that one. How do i set that up?

Asked by Druckvorstufe 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

google, and only google, has started appearing with a scroll bar in the middle and bottom of screen when in use

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard … (read more)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Asked by Gnarkilly 3 months ago

Last reply by JLEES 1 month ago

I cannot open pages/websites in Firefox

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition,… (read more)

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition, clicking on one of my bookmarks doesn't work either and nothing happens in that case. Any ideas?

Asked by fwolfe7 3 months ago

Last reply by jonzn4SUSE 3 months ago

Bank of America Bill Pay stopped working

I have been using the Bank of America website for many years. I have not made any changes to the settings! With the recent update of Firefox, Bill Payment on the website … (read more)

I have been using the Bank of America website for many years. I have not made any changes to the settings! With the recent update of Firefox, Bill Payment on the website stopped working and I get:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

  • Block third party cookies
  • Cookie tracking
  • Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Bank of America, N.A. Member FDIC. Equal Housing Lender

Since this used to work until the last update, I think that the bug is with Firefox. Also, it works on Edge.

Eli

Asked by elisegev3 5 months ago

Last reply by dmehic 5 months ago

Troublesome Always on Top Firefox Window

i have an issue. firefox is "Always on Top" and I don't know where to go to toggle it off. i'm in firefox and i go to taskbar to change to my file explorer window and i… (read more)

i have an issue. firefox is "Always on Top" and I don't know where to go to toggle it off. i'm in firefox and i go to taskbar to change to my file explorer window and it will not show until i minimize firefox. it's very annoying and i want it where foxffox is normal. i even change to another program in my taskbar and it won't show as firefox remains on top,

H E L P !  !

Danny

Asked by dannywatson2024 5 months ago

Last reply by Clerk Town of Stubbs 4 months ago

"TWP - Translate Web Pages" Very dangerous extension!

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks bec… (read more)

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks because of this extension. If let's say I have 64 GB RAM or 96 GB RAM, the extension will use all the resources of the computer in a few seconds all RAM + all page file memory + all RTX 4060 8 GB memory. Such behavior is similar to some malicious applications, which ends with a System crash "Unknown Hard Error" Extension: https://addons.mozilla.org/en-US/firefox/addon/traduzir-paginas-web/

Asked by nnina084 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Vertical Tabs Customizable Sidebar

I just got the update and love the sidebar customization. The only caveat is that there is no easy way to close a tab (not counting key shortcuts) without having to open … (read more)

I just got the update and love the sidebar customization. The only caveat is that there is no easy way to close a tab (not counting key shortcuts) without having to open the sidebar and click X that way. When it is a horizontal tab, the X is very upfront and easy to click. I was wondering if there would be any patch that would add a "close tab" button either to the right of the refresh button in the top left, or to the right of the "Open a new tab" button in the top right.

If there is already an easier way to close tabs, then I am all ears; the less clicks the better, and a more simple browser to operate!

Asked by MokkingJay 3 months ago

Last reply by meaou 3 months ago

Secure Connection Failed An error oc The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Secure Connection Failed An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tryi… (read more)

Secure Connection Failed

An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by saroj 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How do I Stop the Menu bar on Firefox from Disappearing?

How do I keep the Menu bar on Firefox from disappearing? When I used Firefox the menu bar showing my tabs, website url, etc was always visible in full screen. Now it dis… (read more)

How do I keep the Menu bar on Firefox from disappearing? When I used Firefox the menu bar showing my tabs, website url, etc was always visible in full screen. Now it disappears when I scroll down and I have to bring it back with my mouse to keep it visible. Is there a way to feel it visible full time? I can't find it in the settings menu and I have never had this problem before.

Asked by WhatsGoingOn 5 months ago

Last reply by cor-el 5 months ago

Why am i getting the following msg. GAH. Your Tab Just Crashed.

Why am i getting the following msg. GAH. Your Tab Just Crashed. This just started yesterday. Not sure why Win 10 My Email is [edited from public] dancnsailr@ya… (read more)

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public] dancnsailr@yahoo.com

Asked by dancnsailr 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago