Firefox Community Forum

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then like something changed (they couldn't honor one of the services (email relay maybe?)) and then I had VPN for a bit and then all of a sudden it got cancelled. Now I have it turned on after they took a while to get back to me about asking why it was turned off (I guess at least they got back to me eventually), but when I go to check my account info about when my renewal is becuase I'm highly thinking about going over to DuckDuckGo and WaterFox, I click on "Paid subscriptions" options and get a refresh of the page w/ a "failed to load page, contact support" every single time. Then when I follow link to "contact support" I get a community forum option, It's giving BROKE!! I really have loved FireFox for so long but I'm thinking this might be the end. I even tried working for Mozilla, but decided not to due to the Five stage interview process, which clearly is not working out for them. Were they really able to screen the best of the best developers with that type of interview process? I digress...

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet stopped working on the browser (I was on the web for about an hour before this). There was no change to my behavior, I had been on the same site for the whole hour, and had been interacting with the site during that time. My computer still says it’s connected to the internet, and I was even able to play an online game on my computer that I had downloaded, so it looks like my computer is connected to the internet. I’ve tried to clear my cache and open private windows but that didn’t help.

I've tryed all obvious instructions and my bookmarks toolbar will not sync

Moderator note: This question has been edited to remove a markdown artifact.

bold texthow can you help to synchronize my passwords with google, google chrome, Microsoft, Samsung and other accounts with my data in you? How and when will I know your reply?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

I'm trying to find a solution for having all tabs open across devices. Currently, my desktop has about 50 open tabs that I access regularly. Today, I installed Firefox on my laptop, signed in and initiated syncing. All bookmarks came over, everything looks great, except that none of my open tabs from the desktop browser show on my laptop.

I would like to have identical tabs open across devices. Is there a way to configure this where a new computer being logged in automatically receives all open tabs from the initial device and then tabs automatically sync based on whatever is opened/closed on either device after the initial tabs are identically synced?