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Trouble restoring firefox from backup

Hi, After losing my session history and bookmarks from using firefox's "forget last 5 minutes" feature on accident, I used shadowcopyview to create a backup of my old pro… (read more)

Hi,

After losing my session history and bookmarks from using firefox's "forget last 5 minutes" feature on accident, I used shadowcopyview to create a backup of my old profile. Now, after two reinstalls, I still cannot recover my session or bookmarks, even when replacing the old profile entirely.

JeffersonCher's wonderful scrounger has helped me to recover from a similiar blunder in the past, but this time, attempting to recover the session from a recovery file gave me 3 websites I haven't visited in 2 years and an error message when attempting to recover the bookmarks.

Anything you can provide would be a big help: I am very confused on how to really proceed.

Thanks!

Asked by Pendragonchen1 4 hours ago

Last reply by jscher2000 58 minutes ago

Uninstall Firefox

My brother accidentally deleted my Firefox files permanently and now I want to uninstall my Firefox but it says, my windows cannot find my files for Mozilla Firefox unins… (read more)

My brother accidentally deleted my Firefox files permanently and now I want to uninstall my Firefox but it says, my windows cannot find my files for Mozilla Firefox uninstall helper.exe. Is there a way I can do to uninstall my Firefox?

Asked by abascynna 3 hours ago

Last reply by FredMcD 2 hours ago

Cannot Sign Into Spectrum Account

Attempted to sign into our Spectrum account using our primary browser, Firefox. The UName and PWord are correct. When Sign In is chosen Spectrum looks like it is trying… (read more)

Attempted to sign into our Spectrum account using our primary browser, Firefox. The UName and PWord are correct. When Sign In is chosen Spectrum looks like it is trying to sign in but after a few seconds we get the message "We're sorry, something didn't work quite right. Please try again. IDID-1060". BTW, I have no problem signing in using Safari, which is not the browser I use very often.

I removed the Spectrum cookies, site data and save logins from Firefox. Then I restarted Firefox (newest version available) and still could not log into Spectrum. I then went to the Firefox Help menu and chose Troubleshooting Information. In the list of three things to do on the right side I did not need to "Give Firefox a tune up", did not "Try Safe Mode" but did "Try clearing the startup cache". This message came up "Restart Firefox to clear startup cache. This will not change your settings or remove extensions you’ve added to Firefox." I chose restart. After the restart I could sign into Spectrum. I signed out of Spectrum and tried again to sign in, I could not do so. I repeated clearing the startup cache and signing in worked again.

Is there an explanation for this issue? Is there a fix?

Asked by jawalrath71 10 hours ago

Last reply by cor-el 6 hours ago

Saving Options

Hello, I'm am sick and tired of updating my options in FireFox. I click the 3 horizontal lines to right of the browser, go into options, update all, no option to SAVE wha… (read more)

Hello,

I'm am sick and tired of updating my options in FireFox. I click the 3 horizontal lines to right of the browser, go into options, update all, no option to SAVE what i selected. If then I close out FireFox, I have to reset everything! Please give me some real help!

Asked by Scooter30 8 hours ago

Last reply by FredMcD 6 hours ago

Find actually used proxy when configured to "Use System Proxy Settings"

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using? Note: … (read more)

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using?

Note: This very question has already been asked at https://support.mozilla.org/en-US/questions/1208062. It has an answer which is marked as Chosen Solution although the question owner explicitly stated it doesn't answer the question, and indeed it doesn't because it just says to look at the configuration page which doesn't contain the information. That thread has been archived. Perhaps it should be deleted or at least the Chosen Solution mark removed.

Asked by tilman.schmidt 4 weeks ago

Last reply by kd.gundermann 9 hours ago

Question

This has been happening a lot using fire fox also my email yahoo keeps going off line at times I get a notice that says internet disconnected. but when use another brows… (read more)

This has been happening a lot using fire fox also my email yahoo keeps going off line at times I get a notice that says internet disconnected. but when use another browser this dose not happen getting a little fed up with fire fox.

Asked by Ardell 13 hours ago

Last reply by Taimur Ahmad 10 hours ago

404 when click link in webmail

Clicking a link in email from my insurance company always yields error 404, file not found. Saw notes from 2017 about removing all data about a domain but can not find a … (read more)

Clicking a link in email from my insurance company always yields error 404, file not found. Saw notes from 2017 about removing all data about a domain but can not find a way to do that in current version. Clicked link today, 4/6/2021, got error "HTTP/1.1 404 Not Found" This has been happening for a long time. I have cleared cookies and all data, removed & reinstalled Firefox, still same issue.

Asked by fbeatty43 1 week ago

Last reply by cor-el 13 hours ago

Use of Microsoft Teams

Dear Mozilla Team, I use Firefox as my default browser. MS Teams gives a failure message: "Your browser doesn't support audio". I have to use a phone for audio communicat… (read more)

Dear Mozilla Team,

I use Firefox as my default browser. MS Teams gives a failure message: "Your browser doesn't support audio". I have to use a phone for audio communication. How to correct this failure?

Regards Pentti Jussila

Asked by pentti.jussila 18 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 15 hours ago

HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (read more)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 4 months ago

Last reply by oidldb 20 hours ago

firefox broken

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine. Even reistalled OS & then worked ok till firefox did it… (read more)

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine.

Even reistalled OS & then worked ok till firefox did it’s own updae.

I have deleted & reinstalled a couple of times but same problem.

I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck

Asked by chuck598 1 day ago

Last reply by JustSecurity 20 hours ago

stop firefox from downloading bing-ebay-google-wikipedia-amazon

how can i stop firefox from downloading bing-ebay-google-wikipedia-amazon- i delete them. and the next time i open firefox , there they are- i have used force delete prog… (read more)

how can i stop firefox from downloading bing-ebay-google-wikipedia-amazon- i delete them. and the next time i open firefox , there they are- i have used force delete programs and manual delete. why is firefox doing this? it either stops. or i go to another search engin. And I AM NOT THE ONLY ONE FED UP WITH THIS-

Asked by Halme 1 day ago

Last reply by jscher2000 1 day ago

Removed HONEY form Addons ... but flotaing window still there

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY … (read more)

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY from Add Ons ..... window still there.

I quite FF restarted it and the window reappears There is an option in it to delete account - but it has no effect.


How do I remove this annoying window.

Asked by sargan 1 day ago

Last reply by jscher2000 1 day ago

"help > Send feedback" is not working

Firefox Developer Edition 88.0b9(64-Bit) I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and … (read more)

Firefox Developer Edition 88.0b9(64-Bit)

I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and with disabled add-ons.

Asked by Flekay 1 day ago

Last reply by jscher2000 1 day ago

Access Denied

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a… (read more)

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a39

From <https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp>

Asked by KOSL BUILDING GROUP 1 day ago

Last reply by cor-el 1 day ago

Yahoo search engine has disappeared

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no … (read more)

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no longer appeared in list of options for search engines in Firefox options. Looking at other posts, I deleted search.json.mozlz4 and restarted Firefox. This time my default search is Google. Yahoo is still not an option. Can anyone help me to get it back please? ( I did notice some Yahoo extensions, but these don't seem to be straight search tools but have additional 'features' like putting up photos on every new tab)

Asked by swllms 1 day ago

Last reply by whymeeverytime 1 day ago