Firefox Support Forum

Hi! Glad someone is here to help!

Last week I was signed out of my Hotmail account. Which is now technically Outlook, but I still have a Hotmail email address. I did not sign out. Just came home to discover that I was signed out. I found the main Outlook sign up page, which also had "sign in" on it, which I clicked.

The next thing that showed up was a mostly blank page with the Microsoft squares, my email address, and password filled in in the upper left corner of the page. Underneath it said "next" which I clicked, and nothing happened. I tried to chat with Microsoft about it, and in the end I downloaded Chrome, which instantly let me into my account. I truly don't want to use Chrome. But so far my ability to access my account via Firefox has not been successful. I would be so happy if anyone could help me understand what is gong on, and how to fix it. Thank for reading this!!!!!! ps I have Linux as my operating system. I had someone who knows Linux well come to help me, but he couldn't figure it out either.

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

See the attached screenshot. the function is mostly useless as-is now.

This is on Firefox 87 Manjaro 21 (Linux)

Default theme is used.

According to https://www.reddit.com/r/firefox/comments/8k3sq4/firefox_updated_to_6001_and_the_search_box_is_no/ there's something wrong with userchrome.css in the profile but that file should be patched if that's the case.

Why this hasn't been patched since it's introduction in version 60 is beyond me.

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles have the same syntax; I checked the files. Neither one is set to be the dominant one. Typically, I don't use more than one at a time.

I also use Claws mail. Whenever I get any mail with a link I want to check out, I just used to click on that link and it opened in a new tab in the FF browser profile that was currently open. Similarly, whenever I wanted to see the HTML version of a mail, I right-clicked on the html-icon and chose open. Again, it picked the open browser.

Now, though, whenever I pick either one of those options above, I get the "Choose User Profile" box. If I pick the profile that is currently open, I get an error telling me that it's already running.

Since I mostly read email when I use the no-work FF profile, I tried to add "firefox -P NotWork -no-remote --class NotWorkProfile" but that also resulted in the choose user profile box to open.

My current work-around is to copy the link and open it in a new tab, or pull the whole mail into the tab to see the HTML version. Quite annoying.

Is there any way to get it to ignore all other profiles but the currently open one? Thank you for anyone who has an idea. Let me know if there's anything else I may add to explain the situation.

[My apologies if this isn't the right forum; I'm also attempting to ask this question in the Linux Mint and Claws forums, if those exist.]

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like multi-account containers - as a software developer these are non-negotiable. I choose to use Linux for similar reasons, and many Linux distributions come with Firefox preinstalled as a default browser. In light of recent changes to Google's data collection through Chrome, I am more than ever committed to using Firefox as my only browser.

However over the last year or so, I have noticed an increasing number of websites or features on websites have stopped working in Firefox on Linux, forcing me to use Chrome against my wishes. Examples include the entirety of the Australian government's MyGov website; the phone call feature in Slack; and Google Meet meetings (no audio). I know people who use Firefox on other operating systems and they have not had these problems, so I can only assume that the issue is specific to Firefox on Linux.

I am not trying to suggest that Mozilla is responsible for this in any way - if Google or Slack or the government refuse to support Firefox on Linux, that's their responsibility, not Mozilla's. However, I am not convinced that the lack of support is intentional, or that it isn't a quirk of the particular Linux distribution I use or the version of Firefox included in the package manager. Any advice would be appreciated.

My Firefox version is 84.0.1, and my Linux distribution is KDE Neon User Edition 5.21 which uses Ubuntu 20.04 under the hood.

See attached picture. Am I right to assume the (Q) next "Inspect Element" is a shortcut key? If yes, how does this work? pressing the Q-key on my keyboard does nothing. Please clarify.

(Mozilla FireFox 87.0 on Fedora 33)

Whenever I want to visit some websites the sites get opened but not properly the content of sites are loaded with some random digits. I am using Firefox On Kali Machine, Other Browser like Google Chrome works properly I have attached image for better understanding so please look up.

Hello, I would like to close all Firefox windows (to free up RAM) and then be able to restore all windows with their tabs without leaving the session. Is it possible ? Thanks.

Firefox 87.0 Kubuntu 20.04.2 LTS

When I type in ANY URL, I want exactly that to be loaded. And not anything else.

When I type in mozilla.rog into the address bar, I want firefox to fetch the page mozilla.rog. I want firefox to try, and if it does not exist, I demand to be notified that it does not exist. With an error message. URL not found. Error 404.

But instead, Firefox silently changes mozilla.rog to mozilla.org (and probably any page e.g. from .rog to .org, and from .ocm to .com , and the like) without my permission, and loads this other page I did not type in.

I do NOT and NEVER allow ANY program to alter my commands without notifying me.

so... which about:config setting disables this autocorrection-behavior?

I have DarkReader installed and enabled on all pages and it works on every website I visit, yet it does nothing for support.mozilla.org.

when i try to watch a live stream on youtube/twitch, i get the errors YouTube - your browser cannot play this video twitch - This video is either unavailable or not supported in this browser. (Error #4000)

im using ubuntu, and that old google test failed. any help on fixing?

https://acorn.tv does not download AV content. Get error messages. One such message shown in attachment. Trailers & previews stream well , however. Android & Windows OS devices continue download & stream Acorn content on Firefox as before, no problems. Thank you.

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my online banking (Co-operative and Smile) it crashes repeatedly after a few seconds, making these sites unusable. Anyone got any ideas why this specific site is a problem and how to overcome it?

My cookie cache is erased every time firefox closes and I only have Ecosia as an Add on. My security setting was strict but I changed it to standard. This had no effect. I'm not very familiar with Linux so a simple explanation would be appreciated!

Thanks in advance

P.S; The crash reports fail to submit. I don't know if this is related.

I am not able to play youtube livestream videos (including the videos that were streamed earlier). I am using Ubuntu 20.04.2 and firefox 87.0 (64-bit). I tried disabling all the extensions; but no luck. I am facing the same issue with BlueJeans also. Youtube displays - "Your browser can't play this video."

On Ubuntu, FFDE can be configured to

1. Auto-update - but it just displays a message saying that it cannot update

2. Download updates and request permission to install them - all it does is display a message saying a new update is available

I think this all stems from the fact that FFDE at present has to be manually installed on Ubuntu. Why this is so, I cannot fathom - maybe someone here has an answer to why open sourced op system users are inconvenienced by Firefox.

It's feasible to script an update procedure to Ubuntu for FFDE. But this will not stop the annoying (every 2 hours) pop-ups about new updates being available - even when there is no new update there . . .

Maybe FFDE could simply stop automatic update reminders altogether. Users can decide (or script) for themselves if they want to update.

Please see the attachment, which was the screenshot of a PDF file that was printed from a webpage.

A bitmap-like font was used, which made the text blurry.

I tried setting "layout.css.font-variations.enabled" to false. It didn't help.

This is firefox 87.0 (64-bit) on Void Linux x86_64.

Some help, please?