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Firefox Default Browser very slow to come up.

Firefox is my default browser but it takes FOREVER (5-10 minutes) to come up. I have refreshed several times but it only lasts for one session. Other browsers come up a… (read more)

Firefox is my default browser but it takes FOREVER (5-10 minutes) to come up. I have refreshed several times but it only lasts for one session. Other browsers come up almost immediately. Whats wrong??

Asked by rdbgolfer 32 minutes ago

Last reply by TerryN21 11 minutes ago

URL bar search shortcut for Russian Wikipedia fails after browser update

After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia re… (read more)

After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia reports that the page does not exist, showing the error message like in the attached screenshot. I've tried recreating the search shortcut, but to no avail, it still shows the error. How do i fix the situation?

Asked by robokopfer 2 days ago

Last reply by cor-el 20 minutes ago

Cannot Sign Into Spectrum Account

Attempted to sign into our Spectrum account using our primary browser, Firefox. The UName and PWord are correct. When Sign In is chosen Spectrum looks like it is trying… (read more)

Attempted to sign into our Spectrum account using our primary browser, Firefox. The UName and PWord are correct. When Sign In is chosen Spectrum looks like it is trying to sign in but after a few seconds we get the message "We're sorry, something didn't work quite right. Please try again. IDID-1060". BTW, I have no problem signing in using Safari, which is not the browser I use very often.

I removed the Spectrum cookies, site data and save logins from Firefox. Then I restarted Firefox (newest version available) and still could not log into Spectrum. I then went to the Firefox Help menu and chose Troubleshooting Information. In the list of three things to do on the right side I did not need to "Give Firefox a tune up", did not "Try Safe Mode" but did "Try clearing the startup cache". This message came up "Restart Firefox to clear startup cache. This will not change your settings or remove extensions you’ve added to Firefox." I chose restart. After the restart I could sign into Spectrum. I signed out of Spectrum and tried again to sign in, I could not do so. I repeated clearing the startup cache and signing in worked again.

Is there an explanation for this issue? Is there a fix?

Asked by jawalrath71 4 hours ago

Last reply by cor-el 25 minutes ago

My tabs keep crashing started happening a month or so ago

I never used to have problems, but about a month or so ago my tabs kept crashing on different sites. I usually sent the report. Recently I did an HP suggested Optimize … (read more)

I never used to have problems, but about a month or so ago my tabs kept crashing on different sites. I usually sent the report. Recently I did an HP suggested Optimize - which was a BIG mistake, but I say that because I had to have my whole OS reinstalled and added an antivirus program Webroot so I was astonished that the crashing is starting to happen again. Can you please tell me why or fix this problem or I may have to switch to another browser this is annoying! Thanks.

Asked by karattop.kp 4 hours ago

Last reply by cor-el 26 minutes ago

Firefox is dead

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under… (read more)

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Asked by Jim Dollar 1 day ago

Last reply by cor-el 27 minutes ago

Firefox Profiles folder (about 79 GB) cannot be deleted - Recycle bin error message

Hi, i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 G… (read more)

Hi,

i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 GB and i would love to get rid of this huge file...

Unforetunately i cannot since i receive the follwoing messages:

Object "entries" in use "cache2" in use "nrbzc9xm.default-release-1600871876077" in use

Im really lost... Tried to delete in safe mode and after i uninstalled firefox. No chance!

Any advice?

Any help is appreciated.

Best from Germany,

Simon

Asked by burning84 1 day ago

Last reply by cor-el 30 minutes ago

upper task bar

When I open the browser, the upper task bar which contains the web sites I most often visit, also opens three totally unidentified web sites that in fact are not recogni… (read more)

When I open the browser, the upper task bar which contains the web sites I most often visit, also opens three totally unidentified web sites that in fact are not recognized web sites since he message related to each is essentially telling me there was a problem opening the site. The identity of the three sites are not configured as web site address, and are identified in the task bar as "problems" How do I get rid of the upper task bar? I do not need it since the regular task bar below the address bar with all the specific features addressing the various options.

Irwin

Asked by irwin 4 hours ago

Last reply by FredMcD 30 minutes ago

Lost tabs

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compar… (read more)

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compare prices), couldn't restore the session and had no history. After a dramatic and prolonged freakout, I actually found help on this site and managed to open the correct upgrades.jsonlz4 files with the jeffersoncher scrounger website. I meant to save all of the links in a word file since I no longer trusted firefox to open my tabs after an update, but real life happened. I kept putting it off and was content to have the tabs on hand as a list on the scrounger website. But then ANOTHER automatic update happened and now I no longer find the old .jsonlz4 file - I have a few really old ones (from 2017 and 2019) but the one from around the time period of the first tab loss only has tabs about restoring lost history. I now, just as before, again have no history to find the tabs with the books I want that way. My question is: I would very much like to have those tabs back - some of those books were meant as gifts and finding them the analog way is possible, but very time-consuming. Is there any way I could find the correct .jsonlz4 file (I even remember the date it was modified as shown in file explorer - or should I just give up the whole affair as lost and no longer waste time on it? I'll try reinstalling firefox after I post this message, but given that it didn't work last time, I'm not very optimistic.

Thanks in advance, all the best Ana

Asked by ana.perpar 4 hours ago

Last reply by FredMcD 32 minutes ago

icons for ublocker and privacy badger disappeard

icons/ buttons for ublocker and privacy badger disappeared from upper right browser bar. extensions still installed but no access from running browser and no >> so … (read more)

icons/ buttons for ublocker and privacy badger disappeared from upper right browser bar. extensions still installed but no access from running browser and no >> so where did they go and how do i restore them. reboot dosn't work, reinstall dosn't work, removed firefox and reinstalled extensions worked only until reboot of firefox. was trying to harden firefox just before the came up missing.

Asked by e243lee 4 hours ago

Last reply by cor-el 33 minutes ago

Afterpay

Hi everyone, Afterpay will now not work for some reason on firefox. Works on edge, no issue. (HATE Edge) Web opens, I complete the login details, click go or whatever th… (read more)

Hi everyone, Afterpay will now not work for some reason on firefox. Works on edge, no issue. (HATE Edge)

Web opens, I complete the login details, click go or whatever the button is to get to the payment screen, and it loops back to the login screen again, login details are blank........ No error message.

I Contacted Afterpay, they have no idea why it keeps looping with Firefox.

HELP!!!

Thanks Trina

Asked by sthnmetals 3 hours ago

Last reply by FredMcD 35 minutes ago

Saving Options

Hello, I'm am sick and tired of updating my options in FireFox. I click the 3 horizontal lines to right of the browser, go into options, update all, no option to SAVE wha… (read more)

Hello,

I'm am sick and tired of updating my options in FireFox. I click the 3 horizontal lines to right of the browser, go into options, update all, no option to SAVE what i selected. If then I close out FireFox, I have to reset everything! Please give me some real help!

Asked by Scooter30 2 hours ago

Last reply by FredMcD 36 minutes ago

Firefox don't use free mem

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it … (read more)

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it gradually uses up to 18-20GB. When this limit is reached, friezes begin, the tabs open slowly. Memory busy FF is released ~2GB, after that it starts to load pages. According to symptoms, it looks like a shortage of RAM. But I have 64GB RAM, reserve (Win) 17GB, free 15GB. And more is 9GB SWOP on SSD, 136GB of free space on SSD and 1TB+ free space on HDD (RAID0), 200+ MB / sec internet . Where and what to change to ff used accessible resources? After all, they exist!

Asked by A-l-exa-n-d-r 1 day ago

Last reply by TerryN21 43 minutes ago

websites working on Chrome but not on Firefox

Hello everybody, There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance… (read more)

Hello everybody,

There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance that an upcoming release will put everything right?

Thank you in advance Virginie

Asked by Virginie 4 hours ago

Last reply by cor-el 52 minutes ago

Why do I have to keep downloading more than twice?

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Ap… (read more)

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Apple help talking to Volunteers

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by sandrakayaker40 1 day ago

Last reply by TerryN21 1 hour ago

“A web page is slowing down your browser.”

Dear Volunteer. Not "yelling" at you personally, but... PLEASE discontinue “A web page is slowing down your browser.” It’s useless, and EVERYBODY hates it. Since this "im… (read more)

Dear Volunteer. Not "yelling" at you personally, but...

PLEASE discontinue “A web page is slowing down your browser.” It’s useless, and EVERYBODY hates it.

Since this "improvement" was force-fed to us, the opening of almost every site gets hijacked and frozen by a redundant alert.

Please at least give us the option to disable it. Seriously, I see (Not Responding) in the activity windows more than anything else since the idiotic yellow bar made it's unwelcome appearance.

PLEASE kill it. PLEASE, PLEASE, PLEASE, Thanks.

Asked by foxcodd 1 hour ago

Last reply by jscher2000 1 hour ago

GMAIL Account

April 10, 2021 Hello, I created my GMAIL account on Mozilla (last version 78.9.1 (32 bits)). When I try to send a mail I receive error messages (see "Error sending msg fr… (read more)

April 10, 2021 Hello, I created my GMAIL account on Mozilla (last version 78.9.1 (32 bits)).

When I try to send a mail I receive error messages (see "Error sending msg from Gmail Mozilla 01.JPG").

When I cancel these messages, a page opens (see "Error sending msg from Gmail Mozilla '02.JPG").

When I validate my Gmail account address (see "Error sending msg from Gmail Mozilla '03'.JPG"), the previous page is displayed again. It is impossible for me to validate and enter my password.

If I send a message from another account, the message goes out well, it is not mentioned as undelivered but it is not displayed in the 'Gmail incoming mail' and I cannot force the reception of messages.

When I want to leave Gmail, I get this message "ERROR TO QUIT GMAIL.JPG". I waited 2 hours without success. When I connect to Gmail via the Internet, I find the message sent by another account in my incoming mail.

The image "Param IMAP Gmail Mozilla 01.JPG" shows my IMAP settings in Mozilla. The image "Param SMTP Gmail Mozilla 01.JPG" shows my SMTP settings in Mozilla.

How to fix this problem? Thanks in advance. for your cooperation. ONE WHO KNOWS IS BETTER THAN TEN WHO ARE LOOKING. Translated with www.DeepL.com/Translator (free version)

Le 10 avril 2021 Bonjour, J'ai créé mon compte GMAIL sur Mozilla (dernière version 78.9.1 (32 bits)).

Lorsque j'essaie d'envoyer un mail je reçois des messages d'erreurs (voir "Error sending msg from Gmail Mozilla 01.JPG").

Lorsque j'annule ces messages, une page s'ouvre (voir "Error sending msg from Gmail Mozilla 02.JPG").

Lorsque je valide mon adresse de compte Gmail (voir "Error sending msg from Gmail Mozilla '03'.JPG"), la page précédente s"affiche à nouveau. Il m'est impossible de valider et de pouvoir entrer mon mot de passe.

Si j'envoie un message depuis un autre compte, le message part bien, n'est pas mentionné comme non délivré mais ne s'affiche pas dans le 'Courrier entrant de Gmail' et je ne peux pas forcer la réception de messages.

Lorsque je veux quitter Gmail, je reçois ce message "ERROR TO QUIT GMAIL.JPG". J'ai attendu 2 heures sans succès.

Lorsque je me connecte sur Gmail via Internet, je retrouve le message envoyé par un autre compte dans mon courrier reçu.

L'image "Param IMAP Gmail Mozilla 01.JPG" indique mes paramètres IMAP dans Mozilla. L'image "Param SMTP Gmail Mozilla 01.JPG" indique mes paramètres SMTP dans Mozilla.

Comment régler ce problème ?

Merci par avance. UN QUI SAIT VAUT MIEUX QUE DIX QUI CHERCHENT.

Asked by geuziere 4 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 hours ago

Find actually used proxy when configured to "Use System Proxy Settings"

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using? Note: … (read more)

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using?

Note: This very question has already been asked at https://support.mozilla.org/en-US/questions/1208062. It has an answer which is marked as Chosen Solution although the question owner explicitly stated it doesn't answer the question, and indeed it doesn't because it just says to look at the configuration page which doesn't contain the information. That thread has been archived. Perhaps it should be deleted or at least the Chosen Solution mark removed.

Asked by tilman.schmidt 4 weeks ago

Last reply by kd.gundermann 3 hours ago

Firefox Not Playing Sound On Instagram Videos

Hi All, I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All… (read more)

Hi All,

I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All instagram videos will play but wil show the sound icon as muted and there is no way to click the sound icon which is shown in the lower right corner of the video to unmute it.

I disabled all the add-ons in firefox and I still am getting this problem. Chrome on the other hand seems to work just fine in playing Instagram videos with audio.

So what's up with Firefox?

Asked by spywriter007 19 hours ago

Last reply by Taimur Ahmad 4 hours ago

Quick Find / disable

I've seen the archived suggestions do disable quick find. They were to uncheck 'search for text while typing'. I went to do that and it was already unchecked. How can … (read more)

I've seen the archived suggestions do disable quick find. They were to uncheck 'search for text while typing'. I went to do that and it was already unchecked. How can I disable this? It's a problem when doing math homework.

Asked by landono0660 5 hours ago

Last reply by cor-el 4 hours ago