Web site access using FF denied

On 10-3-24, after logging in correctly, the FF browser for Windows would not open, or allow me to enter the site. According to the site's support person, my login was gr… (read more)

On 10-3-24, after logging in correctly, the FF browser for Windows would not open, or allow me to enter the site. According to the site's support person, my login was granted, but FF would not open the site to me. FF kept recycling the site's login page. The web site's support person suggested something changed with FF to prevent me accessing the site. I was able to enter the site using Chrome, which I do not like. Any known changes to the FF browser? Any suggestions?

Asked by jch6 24 minutes ago

How to Remove Monitor, Relay, Mozilla VPN from Account Drop Down Menu

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example. The ONLY reason anyone goes further down this menu is to get to the… (read more)

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example.

The ONLY reason anyone goes further down this menu is to get to the other tabs on other devices. These things, on especially my super small laptop screen, only get in the way.

Any way to stop showing these in this menu?

I really appreciate your time and help. I understand Mozilla's want to promote these, but come on, get this crap out of the way.

Asked by muzzle 1 day ago

Last reply by muzzle 26 minutes ago

Firefox on Windows11 has stopped remembering tabs from prior session

In the last few days, Firefox has stopped remembering tabs that were open when re-opening following Windows re-boot or other closure. This is frustrating. Other browsers … (read more)

In the last few days, Firefox has stopped remembering tabs that were open when re-opening following Windows re-boot or other closure. This is frustrating. Other browsers (Chrome and Edge) both remember all tabs/windows that were previously opened.

Why has this suddenly started happening and how can it be resolved? I have gone through the advice given 2 years ago on one similar question, and all the configurations are in order.

Asked by Chris Jones 2 hours ago

tabs come back after closing them and restarting firefox

I keep a large number of tabs open but occasionally go through them and close the ones I'm no longer interested in (with the X next to the entry in the tab bar). However… (read more)

I keep a large number of tabs open but occasionally go through them and close the ones I'm no longer interested in (with the X next to the entry in the tab bar). However when I then close firefox and restart firefox they are all back in the tab bar. This is relatively new behavior, perhaps a few weeks.

How can I fix this.

firefox 131.0(32 bit) W10 (32 bit)

Asked by CCDman12 2 hours ago

Latest version update has really slowed my computer

Is there a way I can go back to the previous version? This latest update has really slowed my computer in loading everything. It is very frustrating. This is not the f… (read more)

Is there a way I can go back to the previous version? This latest update has really slowed my computer in loading everything. It is very frustrating. This is not the first time an update has broken things.

Asked by tyrone52 2 hours ago

Can't logout from multipe websites (drawboard.com and offerup.com).

I have online accounts with both drawboard.com and offerup.com. Neither of these websites will finish logging out when I click log out on Firefox. I assume it's a Firefox… (read more)

I have online accounts with both drawboard.com and offerup.com. Neither of these websites will finish logging out when I click log out on Firefox. I assume it's a Firefox issue as I do not have the same problem with Safari or Chrome when I've tried. I really don't want to stay logged in to those websites when I'm not using them. On Drawboard, the logout page just gets stuck there and won't change even if I refresh. On Offerup, it doesn't do anything at all.

Been trying to log out of offerup for weeks even with their help desk. Please help, thanks.

Asked by hbrianh79 3 hours ago

Installed 131.0 today. Can't access bank's website

Today I was notified Firefox version 131.0 had been installed. Now, when using the Charles Schwab website, I can't access my bank account, which is a separate entity, an… (read more)

Today I was notified Firefox version 131.0 had been installed. Now, when using the Charles Schwab website, I can't access my bank account, which is a separate entity, and requires me to use Schwab's access method. I've used this method/tool for a decade or more without incident until FF 131.0 showed up. Here's the error: "You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms: • Block third party cookies • Cookie tracking • Cross-site tracking Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

I've disabled "Enhanced Tracking Protection", cleared the browser of cookies and site data. I disabled Privacy Badger and Ghostery. None of which helps.

This procedure works using Firefox on an ios tablet. Also, it works with Microsoft Edge.

Thanks for any help. -Deke

Asked by drister 23 hours ago

During a startup update, Nightly crashes. But if I run an installer, it opens fine.

Hey there! System: Windows 10 x64, Firefox Nightly. Problem: Out of the blue, when I start Firefox Nightly (I think 2-3 days ago), it just crashed with no extra info. I … (read more)

Hey there! System: Windows 10 x64, Firefox Nightly.

Problem: Out of the blue, when I start Firefox Nightly (I think 2-3 days ago), it just crashed with no extra info. I see the "window of the update process", it goes to the middle or to the end, immediately closes and doesn't bring up the Crash reporter. However! When I tried to run a Nightly Installer that I downloaded through Chrome, it quietly runs and then just opens up my browser no problem, profile and all. I checked and it seems to be the exact same .exe file (according to the Task Manager).

So in short: it breaks if I run it straight from my usual shortcut, or with .exe. But if I run the installer myself, the browser opens up fine.

However, the installer didn't bring any new updates that would fix the problem, I have this for 2-3 days now, I don't remember. I start working, I see I didn't fix it and run the installer again.

Any ideas on the fix? I would love to not lose my profile, settings and, if possible, tabs. I'll try disabling all the extensions after I post this, I don't think they contribute, though (seeing how the external Firefox Nightly Installer opens up my browser just fine).

Thanks in advance!

Asked by vospi.vospi 7 hours ago

Last reply by vospi.vospi 4 hours ago

Youtube and other webpages EXTREMELY SLOW started today after 1 1/2 years of usage

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue cont… (read more)

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue continued with troubleshooting mode, not sure where to go from here. I will open youtube, it won't load about 5 thumbnails, I click on a video and it sets it to 140p and then it still lags the entire video as if I was using 1kbps internet. I tested my wifi connection and its having no problems. Something similar happened when I used to use Opera GX, it was fine for a long time and then one day terrible performance. Please let me know where to go from here. Windows 11 Pro.

Asked by Hayden N 19 hours ago

Last reply by Hayden N 5 hours ago

Firefox crashes multiple times each day, sometimes just a tab, sometimes the app

I've been struggling for months/years with tabs crashing. I just figured it was my particular combination of installed extensions and the websites I frequented because ce… (read more)

I've been struggling for months/years with tabs crashing. I just figured it was my particular combination of installed extensions and the websites I frequented because certain sites tended to crash tabs pretty often (e.g., HomeDepot.com), while others didn't (e.g., Lowes.com). However, I'm working more hours per day on my PC and have had the app crash multiple times in one day so I figure it's time to try fixing it. So... I made sure that Windows, FF, and my device drivers are up to date. I ran two separate malware/virus scans. The only third-party modules loading are from Intel (it's an Intel CPU and graphics adapter). I ran FF in Troubleshooting Mode, and the tab crashes continued, as well as an app crash. I have four crash report IDs from that event; I am sure it's these four because the Extensions tabs report "No extensions were installed." Three are out-of-memory, one is EXCEPTION_ACCESS_VIOLATION_READ.

  • * 593e9741-2b1e-4a9c-8cd0-1fa720241005
  • * 0af6e22a-150f-4f88-922d-46c6a0241005
  • * d967d511-cd39-4bfe-9b77-6597c0241005
  • * 9d98d242-5b2e-421e-8b12-1e0c00241005

I ran MemTest86 and it didn't find any memory hardware issues.

Since Troubleshooting Mode didn't reveal a misbehaving extension, do I still need to "Refresh Firefox"? Does anyone have suggestions for a next step? Thanks.

Asked by Scott Carter 5 hours ago

Smile bank website log in not working

Cannot open website or log in from smile bank page. Been logging in ok for many years. Works on my android phone and other browser. Cleared history and caches as describe… (read more)

Cannot open website or log in from smile bank page. Been logging in ok for many years. Works on my android phone and other browser. Cleared history and caches as described and updated firfox recently https://bank.smile.co.uk/r/frmAccountProduct

Asked by Andy P 7 hours ago

Slow response on opening second browser window

I have been using two Firefox browser windows a lot recently. Suddenly the response time to a request to open new window went from immediate to 20 seconds. Initially tha… (read more)

I have been using two Firefox browser windows a lot recently. Suddenly the response time to a request to open new window went from immediate to 20 seconds. Initially that meant I hit the "new window" button 10 times to get any response which meant browsing was interrupted for the next 5 minutes by the appearance of yet more new windows at 20 second intervals! Has anyone any idea about what has happened?

Asked by David Hardy 1 day ago

Last reply by David Hardy 7 hours ago