Showing questions tagged: Show all questions

Problem with syncing and security and cookies, round 2

Hi This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refre… (read more)

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

Asked by roeboat 3 days ago

Bookmark problems

Hi, I have recently bookmarked from chrome successfully, or so I THOUGHT..... but for some reason when I try add a new bookmark to a folder I have used, the bookmark WON'… (read more)

Hi,

I have recently bookmarked from chrome successfully, or so I THOUGHT..... but for some reason when I try add a new bookmark to a folder I have used, the bookmark WON't SEND IT TO THAT FOLDER..... and then for some reason it'll save it when I go into the three bars - Bookmarks - and then appears there instead. I don't understand why the bookmark doesn't save into one of my folders? is there some kind of problem happened when the boomarks migrated from Chrome?

Asked by weavo 1 day ago

Accessing recently visited sites

I always used to be able to quickly access recently-visited sites from a clock icon on the toolbar, but following a refresh I have lost it. How can I get it back? Eric L… (read more)

I always used to be able to quickly access recently-visited sites from a clock icon on the toolbar, but following a refresh I have lost it. How can I get it back?

Eric Lockett

Asked by ericlockett 1 day ago

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (read more)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 1 day ago

new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is unav… (read more)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Asked by robwilloughby 1 week ago

Last reply by robwilloughby 1 hour ago

Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (read more)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Asked by gprit1 3 days ago

Last reply by gprit1 5 hours ago

Authy Setup After The Fact???

Not totally comfortable with Firefox/Authy yet but need to be - I installed FF on my desktop - I added 5 profiles in addition to default and everything went great - Then … (read more)

Not totally comfortable with Firefox/Authy yet but need to be - I installed FF on my desktop - I added 5 profiles in addition to default and everything went great - Then I loaded FF on my laptop and iPhone and tried to sync and the "Sign in" popup appeared - I added Authy after the fact to get the "The Code" but that failed - Not sure what to do other than walk away from my initial install - I successfully setup a second install via a different email/password - Any thoughts w/b most appreciated, Thanks Dave

Asked by Dave Johnson-AB 22 hours ago

Firefox pinned on taskbar opens new window when clicked if on secondary monitor

Hey guys, this thing is bugging me and I've tried pretty much all about:config settings (+ refreshing firefox profile) I could find here to no avail. FF works fine, actua… (read more)

Hey guys, this thing is bugging me and I've tried pretty much all about:config settings (+ refreshing firefox profile) I could find here to no avail. FF works fine, actually it works great, all links open in tabs, never seen a new window in normal operation except... I have it pinned on taskbar (main, monitor 1, you can't pin on secondary display) and it is all cool. However I have FF on secondary display and clicking on the FF taskbar icon opens a new empty FF window instead of just focusing FF. If FF is in main display, all works. To illustrate:

1. FF set to show on main display, clicking FF icon on the taskbar launches FF if not running or brings FF on top if running. Good

2. FF set to show on secondary display, clicking FF icon on the taskbar (main display) launches FF if not running (and opens it on the secondary display) or launches new empty FF window if FF is already running!. Clicking running FF icon on the secondary taskbar correctly activates FF

This is quite annoying as like 1/3 of the times I intend to bring FF up front I instead open a blank FF window which I need to close and click again on the correct FF icon.

Asked by mailflex 16 hours ago

working with Outlook web interface on firefox; constant keyboard glitching while typing a message

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted… (read more)

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted as commands instead of text. For instance, I'll type a word with an "n" in it, like "and", and somehow after I type the "a", the interface starts grabbing keystrokes away from the text field, so when I hit "n", it creates a new message, and the "d" ends up going into the text field of this new message. It's very frustrating, because I can't type more than a couple of sentences before the message and interface get screwed up. I've seen this misbehavior for a while, through several updates of firefox. No other web app behaves this way.

There is a very descriptive thread of the problem: https://answers.microsoft.com/en-us/outlook_com/forum/all/working-with-outlook-web-interface-on-firefox/4212cac3-4be3-4295-b325-369ea3d46f2a?page=1

This has been happening to me for many months and through many browser updates. I/ going to have to get rid of firefox soon

Asked by cheyannew315 14 hours ago

XULRunner error

Dear Mozilla Community members, For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile runn… (read more)

Dear Mozilla Community members,

For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile running in backgroundtask mode!"

I managed to find out that XULRunner is connected to Mozilla but I haven't found any info about this particular message so far, therefore, I would appreciate your help solving this issue.

Thank you in advance.

Kind regards, Ewelina

Asked by Ewelina 3 days ago

Last reply by Ewelina 1 day ago

Browser freezes using Gmail and Youtube

Hello, Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all … (read more)

Hello,

Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all I've gotten in response is that "we haven't blocked any browser or sites."

Since this update, I find that Gmail will eventually show an error and when I go to refresh the page, the loading screen never completes. Additionally, Youtube will eventually declare that I have no connection and at that point I can no longer open new browser tabs.

I have updated Firefox, used troubleshooting mode, removed extensions, turned off ad blockers (uBlock Origin), and nothing seems to work—these issues always appear again eventually.

I would greatly prefer to not use Chrome, so if there is anything I can do to fix these issues I would be all ears to know what it is.

Thank you, John

Asked by johnvemery88 3 days ago

Last reply by johnvemery88 2 days ago

Open PDF in native viewer

Hi I'm using Firefox to open PDF files from a network directory. The reason is that it's probably the best PDF manager I can find. What I wanted to do was have an optio… (read more)

Hi I'm using Firefox to open PDF files from a network directory. The reason is that it's probably the best PDF manager I can find.

  • What I wanted to do was have an option to open the file in a native viewer such as Adobe, this way look at 2 parts of the document at the same time.

At the same time keep it in Firefox.

Is there a setting to do this or an add-on. The add-ons I've seen are meant to open directly to Adobe from a web link I think.

Asked by moz_spt 11 hours ago

Sync is breaking how files are opened/saved

Hi, Some files, say PNG files, always download immediately. Other files ask where to be saved. In my settings, I only have about 4-6 entries, but PNG for example is not t… (read more)

Hi, Some files, say PNG files, always download immediately. Other files ask where to be saved. In my settings, I only have about 4-6 entries, but PNG for example is not there. I deleted the handlers file and restarted. Same issue. The only thing I can think of is the fact that I'm using an account which syncs across 2-3 devices. How can I fix this issue?

Asked by barin.cristian 9 hours ago

Tab name for PDF document = Filename

How do you make sure the tab name is the same as the filename in Firefox? It actually is some other property of the PDF document such as Title, which is metadata inside t… (read more)

How do you make sure the tab name is the same as the filename in Firefox?

It actually is some other property of the PDF document such as Title, which is metadata inside the file.

Asked by moz_spt 7 hours ago

Desktop URLs not working today, Firefox as default browser -- but work if default browser toggled to Edge

Hi folks, I've asked this same question of Microsoft, as I cannot tell if this is a quirk in Firefox 100.0.2, or in Windows 10 Home, or something to do with what they put… (read more)

Hi folks,

I've asked this same question of Microsoft, as I cannot tell if this is a quirk in Firefox 100.0.2, or in Windows 10 Home, or something to do with what they put in the water here (besides flouride)...

Over the last few days I've had to reinstall Office on this Windows 10 Home system, and had a Firefox update to 100.0.2 as well. Everything working fine up through last night -- URL shortcuts on the desktop would open Firefox (default browser) just fine.

Shut down. Cold boot this morning. Manually open Firefox as usual. Double-click on desktop URL shortcuts (or right-click, Open) gets a real quick hourglass and then nothing. No error, no browser tab.

So I checked: default browser still set to Firefox; .URL filetype still set to "Internet Browser."

I toggled the default browser to Edge, and the links work just fine. Same links. No changes to them.

Toggle it back to the much more privacy-protecting Firefox and... they won't work.

This seems spooky.

Note that the desktop icons for these shortcuts correctly show either the Firefox icon, or the logo/icon for the web page itself (ie, Google Maps). And the toggle of default browser did NOT update the icons.

Any ideas?

Thanks!

Asked by notonyourtintype 4 hours ago

Awful bookmark spacing

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked… (read more)

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked into "allowing this app to make updates to your PC". It wasn't the usual nag button and I thought it was some kind of simple bug fix, but no, I was "upgraded" to v. 100.0.2 and my bookmark spacing fix was overwritten. Furious isn't strong enough to describe my reaction. All this time, and all the other complaints, yet I find no way to decrease the excessive spacing between bookmarks. I understand that this design may be better for those who use a finger on their screens, but what about us mouse-pointer users? Why are we so disrespected? What can I do to decrease the space between bookmarks?

Asked by StandingO 4 hours ago