Showing questions tagged: Show all questions

Inbox

Hi, I don't know if this is a problem or not, but my Inbox says I have 2 unread messages but I can't seem to find them. They usually show up in bold to alert me that the… (read more)

Hi, I don't know if this is a problem or not, but my Inbox says I have 2 unread messages but I can't seem to find them. They usually show up in bold to alert me that they are unread, but I cannot find these messages at all and don't know where to look for them. This happened once before and I discovered that they were embedded in a thread that someone had replied to but didn't show up to where I could easily see it. I had to search through all my threads to find it. I am only having this problem on my computer running Windows 11. My ipad shows everything as being read. Any help would b appreciated. Thank you,

Bryan

Asked by bryanfranc 6 days ago

How to enable cookies in my Firefox browser.

For years I have used Firefox as my preferred internet browser, and most of the time it's OK. Recently, however, when trying to log on to my bank accounts, I get the mes… (read more)

For years I have used Firefox as my preferred internet browser, and most of the time it's OK. Recently, however, when trying to log on to my bank accounts, I get the message "Log on error. You need to enable cookies in your browser to logon to Internet Banking." How do I do this? In the meantime I am using another browser and can log on successfully there.

Asked by avpjordan 6 days ago

Unwanted Firefox Promotion

Whose idea was it to popup a Firefox promotion window while I was working on a text? The popup took me out of the page where I was working, Google Voice. I am strugglin… (read more)

Whose idea was it to popup a Firefox promotion window while I was working on a text? The popup took me out of the page where I was working, Google Voice. I am struggling, doing this with one hand while the other is in an Ace bandage with an ice pack on top. This was a needless interruption!

Asked by tightpurchaser 6 days ago

Browsing Protection by F-Secure says Security application not found, but it is installed

I have F-Secure Internet Security installed. Browsing Protection by F-Secure says Security application not found, but it is installed. I've followed countless links, diff… (read more)

I have F-Secure Internet Security installed. Browsing Protection by F-Secure says Security application not found, but it is installed. I've followed countless links, difficult to even find solution articles in either Firefox help or F-sure website. Inside F-secure settings a setup page takes me to the 'install add on' page, but it is installed! Allow automatic updates - on. Run in Private Windows - allowed. Run on sites with restrictions - allowed. Updates checked for. Permissions:

   Access your data for all web sites
   Exchange messages with programs other than Firefox
   Monitor extension usage and manage themes
   Access browser tabs
   Access browser activity during navigation

All ticked. Don't understand debugging tool.

Asked by Glimpse_Of_Truth 6 days ago

Dualsense Gamepad suddenly not working correctly.

A little while ago I noticed that the site I used to test my gamepads (hardwaretester.com/gamepad, formerly known as gamepad-tester.com) stopped working properly. I just … (read more)

A little while ago I noticed that the site I used to test my gamepads (hardwaretester.com/gamepad, formerly known as gamepad-tester.com) stopped working properly. I just assumed this was either something outside of the browser or the website itself was broken. Today I just tested with several other websites and browsers and confirmed that Firefox seems to be the issue. Even in Troubleshooting Mode it was completely broken.

L1, R1, R2, Triangle, Share, Options and the Left Stick seem to be the only things that function properly currently, with the DPad not doing anything and the rest of the face buttons/triggers hitting the wrong buttons. In the case of the right stick, L2 for some reason controls the vertical movement while the physical right stick still works horizontally. This controller works perfectly on the rest of my system, windows sees the proper buttons being pressed and games that support Dualsense work fine without any interference.

Below I have attached two images which show how the website I mentioned used to look, and the second image is how it looks now. I have a feeling some kind of update to Firefox's Gamepad API has broken this, somehow.

Asked by Lily Arlatto 5 days ago

Firefox won't stay open when I start it and/or open it?

When I open Firefox (with administrative privileges) lt won't stay open, it just looks like it going to load my previous season (at least that's what should happen), but … (read more)

When I open Firefox (with administrative privileges) lt won't stay open, it just looks like it going to load my previous season (at least that's what should happen), but after a few seconds it just stops and closes, all at once? Also, I should mention; Firefox is updated, Using Windows 10. I've tried to trouble shoot a little . . .

— Reinstalled Firefox. — I manually delete the files in Startup Cache by navigating to the cache folder in your Firefox profile. — Reinstalling Microsoft Visual C++ 2015 - 2022 Redistributable x86 and x64.

Now, at one point it did open, and I decided to refresh Firefox (removing extensions and restoring to default settings) by going to 'More troubleshooting information' option, then clicking the Refresh Firefox button. Closed it, restarted my laptop, and Firefox, added my usual extension / add-on. (I was thankfully able to save my bookmarks or back them up).

When I was done, I closed it. But when I try to open Firefox, lt won't stay open, it just looks like it going to load my previous season, but after a few seconds it just stops and closes?

Should I just remove Firefox all together from my laptop, and reinstall it??

Asked by Teagan 6 days ago

Last reply by Teagan 5 days ago

Cannot get into the internet after 10:00 p.m.

After 10:00 p.m. I cannot get into or use the inter net. I do have an account with you and I thought I could use it at any time to get in to the inter net with security.T… (read more)

After 10:00 p.m. I cannot get into or use the inter net. I do have an account with you and I thought I could use it at any time to get in to the inter net with security.This started happening about two weeks. How can this problem by solved.

I would like to change my secondary email from 1949.m@sbcglobal.net to yut507@att.net. I am requesting this at this time because I do not know how to contact you to have this done.

I look forward to hearing from you soon and thank you for your time and patience in this matter.

Estella Mills

Asked by Estella Mills 5 days ago

Firefox BYOB for iOS Shortcuts

I was doing some research, and I came across for Firefox BYOB, which was a way to create your own skinned, branded version of firefox for company or personal use. https:… (read more)

I was doing some research, and I came across for Firefox BYOB, which was a way to create your own skinned, branded version of firefox for company or personal use.

https://wiki.mozilla.org/images/b/ba/BYOB_pitch-deck_v5.pdf

I went to the site, and it was inactive. I am interested in this because of the fact that adding reactive web apps to the home screen in browsers is not an option on iOS, and I think a solution for this would be to have a specific protocol that can be called in shortcuts to open a reactive web app in a specific mode so as to not break the immersion.

Thank you, please let me know if there are ways to build forked apps.

Asked by aidanh 5 days ago

Due to one of your recent upgrades I can no longer stay logged into regularly used sites that do not log out of when I close your firefox browser. Never had to do this before.

Due to one of your recent upgrades I can no longer stay logged into regularly used penned sites that I do NOT log out of when I close the Firefox browser. For years I ne… (read more)

Due to one of your recent upgrades I can no longer stay logged into regularly used penned sites that I do NOT log out of when I close the Firefox browser. For years I never had to do this. Now I am.

Asked by BrendaHambrick 5 days ago

Facebook login problems FF Desktop Version only

Started a few days ago. Facebook, from bookmarks or freshly typed, does not like my password. States "password entered is incorrect". This appears to be the Windows v… (read more)

Started a few days ago.

Facebook, from bookmarks or freshly typed, does not like my password. States "password entered is incorrect".

This appears to be the Windows version only (126.0.1(64-bit)), as I can login from other, android, devices. Have not tried from a Linux version as none are current.

I have checked and FF does have the same credentials on each device tried. Attempting to reset password from the Windows version will tell me "something has gone wrong".

Cute, eh?

Asked by joea-too 4 days ago

Suddenly FF cannot open saved .htm/.html files but Edge can. Anyone know why?

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to op… (read more)

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to open a saved .htm or .html file Win10 gives me a "Windows cannot find (path and file name)" error. If I "OPEN WITH" Edge it works just fine. I've checked my default apps and file type associations and they are all properly set to Firefox. I did a RESTART in Firefox but that was no help. Is this actually a Windows problem, or do I need to do a complete uninstall and reinstall of Firefox? Currently running Win10 (64-bit) and Firefox 126.0.1 (64-bit).

Asked by jonmikl1962 4 days ago

Upload problems

When selecting a file to upload, firefox freezes, when windows file explore pops up to select a file. Looked through a the help articles, but many are older and do not re… (read more)

When selecting a file to upload, firefox freezes, when windows file explore pops up to select a file. Looked through a the help articles, but many are older and do not relect on my perticular issue, or they are to technical for me. Need to register a product and must upload a photo and order cop...go figure???

Asked by David Florence 4 days ago

Account Email is no longer supported

Hi my old account email doesnt exist anymore, I cannot log into that account so i cant login to Firefox because its sending a confirmation code to my old email but i cann… (read more)

Hi my old account email doesnt exist anymore, I cannot log into that account so i cant login to Firefox because its sending a confirmation code to my old email but i cannot login to this email account anymore so i cant get the code to login to firefox. Is there anyway I can still change the email adress from my account? Thank you!

Asked by Mia 4 days ago

Win.Trojan.Spora-7724442-0

Good morning from London, UK, Recently became unable to update Spybot and Malwarebytes. Ran Windows Defender which didn't find anything but when I run ClamWinPortable, i… (read more)

Good morning from London, UK,

Recently became unable to update Spybot and Malwarebytes. Ran Windows Defender which didn't find anything but when I run ClamWinPortable, it produced and moved the file to quarantine. This makes Firefox unusable. Reinstalled Firefox via another browser and the same thing happens. Do you have any suggestions please?

C:\Program Files\Mozilla Firefox\xul.dll: Win.Trojan.Spora-7724442-0 FOUND


SCAN SUMMARY -----------

Known viruses: 8694286 Engine version: 0.103.11 Scanned directories: 10 Scanned files: 91 Infected files: 1 Not copied: 1 Data scanned: 283.23 MB Data read: 219.19 MB (ratio 1.29:1) Time: 626.294 sec (10 m 26 s) Start Date: 2024:06:09 02:02:13 End Date: 2024:06:09 02:12:39

Asked by allanbrunner 3 days ago

Location

Hello, my browser keeps coming up with my location as Boydton, VA 23917, My actual location is Collegeville, PA 19426. Other browsers get my location correct, only Firef… (read more)

Hello, my browser keeps coming up with my location as Boydton, VA 23917, My actual location is Collegeville, PA 19426. Other browsers get my location correct, only Firefox continues to come up with Boydton, VA 23917. Could there be someone accessing my account in Boydton, VA 23917?

Asked by Michael Rosen 3 days ago

Desktop problems - Firefox

The screenshot is missing in settings: I typed about:certificate and it is showing the DigiNotar Root CA - Server. I clicked on it,and it say "Explicitly Distrust DigiN… (read more)

The screenshot is missing in settings: I typed about:certificate and it is showing the DigiNotar Root CA - Server. I clicked on it,and it say "Explicitly Distrust DigiNotar Root CA.

The color on top of the Desktop is a blue gray color not black like it shows on the instructions steps when there is a picture showing the menu with instructions. I am getting a message when I open Firefox saying that "Open or Refresh Firefox" It has caused me a problem when clicking on it

Also, I don/t know if this the community help which I am trying to get help because of the problems I am having.

Question: Does Firefox runs on Chromium or it it a Chromium?

Asked by Yolanda 3 days ago