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Firefox doesn't start and having many problems when it does.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. … (read more)

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Asked by Jim L 1 week ago

Last reply by Jim L 2 days ago

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (read more)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Asked by Mary 4 days ago

Last reply by Mary 3 days ago

Change Mute Button in Tabs or Change Max Tab Size

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; no… (read more)

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

Asked by VVulture 1 week ago

Last reply by VVulture 5 days ago

My data?

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced … (read more)

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira

Asked by mperek01 6 days ago

Last reply by mperek01 5 days ago

i want set firefox to default to yahoo mail instead of outlook, i do not have mailto in the general/applications window

when clicking on an icon that is going to send an email, Firefox defaults to Outlook. I do not have Outlook nor do I want it. I want Firefox to default to my Yahoo mail a… (read more)

when clicking on an icon that is going to send an email, Firefox defaults to Outlook. I do not have Outlook nor do I want it. I want Firefox to default to my Yahoo mail account. I checked the Settings/General/Applications window for the mailto option but it is not there. How can I change the default mail from Outlook to Yahoo in Firefox (using windows 11).

Asked by wingrider6 6 days ago

Completely clearing all history for a web site account

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and c… (read more)

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

Asked by tn 1 week ago

Last reply by tn 4 days ago

Copy and Paste into Firefox

I use Firefox on a Mac to access Brightspace for my classes. I also use Grammarly. When copying text from the Grammarly widgets and pasting it into the Brightspace HTML e… (read more)

I use Firefox on a Mac to access Brightspace for my classes. I also use Grammarly. When copying text from the Grammarly widgets and pasting it into the Brightspace HTML editor, the text is stripped of hard returns, causing paragraphs to collapse without any breaks between them.

I have tried pasting as unformatted text, and the issue persists. This issue does not occur in Chrome, so I suspect it is due to how Firefox handles clipboard data. I have not found a workaround or resolution for this.

Asked by burgess-gaunt0w 1 week ago

Latest version of Firefox on macOS, Mac Mini M2 - 8 GB RAM and MacBook Air M3 - 16 GB RAM: Firefox malfunctions on launch

Latest version of Firefox on macOS, Mac Mini M2 - 8 GB RAM and MacBook Air M3 - 16 GB RAM: Firefox malfunctions on launch - I have to force quit and relaunch it - Firefox… (read more)

Latest version of Firefox on macOS, Mac Mini M2 - 8 GB RAM and MacBook Air M3 - 16 GB RAM: Firefox malfunctions on launch - I have to force quit and relaunch it - Firefox starts to load then freezes. Firefox works, then I launch other applications like Chrome, Thunderbird, etc. Firefox freezes on the M2 8GB RAM but rarely on the M3 16GB. A few weeks ago, these problems didn't exist on either of my Macs - since an automatic update that I didn't notice, it's now a consistent occurrence.

Asked by Gilles Gregoire 3 days ago

why do I get a white page when I click on a stored bookmark?

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new pri… (read more)

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new private window and after that I can get to the bookmarked site. wondering why this happens at times. I am using windows 10 for now but am planning to build another computer with windows 11 in the future.

Asked by tduck1 5 days ago

Open new related tabs next to current tab in most recently opened order

I've been trying to decipher browser.tabs.insertXXX with little success. What I want to achieve is to open tabs from the same site next to the current tab with the most … (read more)

I've been trying to decipher browser.tabs.insertXXX with little success. What I want to achieve is to open tabs from the same site next to the current tab with the most recently opened tab next to the original tab.

Example Two tabs are open, site 1 tab 1 and site 2 tab 1. Open a new link to site 1 on site 1 tab 1. The order is site 1 tab 1, site 1 tab 2, site 2 tab1. Open another link to site 1 on site 1 tab 1. The order is now site 1 tab 1, site 1 tab 3, site 1 tab 2, site 2 tab 1.

Thanks in advance.

Asked by No AI please 6 days ago

Firefox Crashes

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection … (read more)

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection (everything else on their computer continues to be connected).  When they close and restart Firefox to reconnect, it then tells me the user that they are using an old profile and need to create a new one.  They're able to re-log into their Firefox account, which eventually resyncs all their data, but they then have to re-sign into everything, which is a major inconvenience.  The only workaround the I have found is to reinstall Firefox, ever time this happens which then allows the user to use all their settings until they have to repeat the process the next day (i.e., everything remains signed in and/or logging back in is easier than described above).

Asked by ahung 6 days ago

Last reply by ahung 3 days ago

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens when computer is started. Only on this laptop, other computers are unaffected. F… (read more)

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens when computer is started. Only on this laptop, other computers are unaffected. Firefox is the newest version and like mentioned, all other computers run the same security programs and vpn. The windows update needed to be uninstalled on the Acer laptop for it to operate correctly.

Asked by t05ks 5 days ago

youtube worked two days ago with no problems... and had been working the entire time.. Why doesn't it work now

What changed to prevent youtube from working? It worked for as long as I have had your browser and two days ago... all of a sudden it doesn't... just freezes. I've done … (read more)

What changed to prevent youtube from working? It worked for as long as I have had your browser and two days ago... all of a sudden it doesn't... just freezes. I've done what you suggested... it didn't work I installed an extension yesterday and it worked yesterday... Now today... not working even with extension

help please

Asked by healthyrx4life 6 days ago

My location has changed from UK to Ireland, could this be a browser problem?

In the last week or so I have noticed that when I go online to to purchase something or just browse for items, my location has altered from UK to Ireland. I wondered if a… (read more)

In the last week or so I have noticed that when I go online to to purchase something or just browse for items, my location has altered from UK to Ireland. I wondered if anyone has had the same experience and maybe has an answer to help me.

Asked by andy82 6 days ago