Lost all my saved passwords and Bookmarks and Sync did not help

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled fire… (read more)

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

Asked by Nitin Kumar 6 days ago

Firefox completely broken...

Been using Firefox for maybe 20 years now.. But with each update it seems to be getting worse and worse. Deleting history is totally busted and when the deleted history … (read more)

Been using Firefox for maybe 20 years now..

But with each update it seems to be getting worse and worse. Deleting history is totally busted and when the deleted history window pops up it gets stuck suring the cleaning process, when I hit the CLEAR tab it locks up so badly I have to Apple/force quit every time just to regain control.

Now it can not load Youtube pages at all. See screen shot below as to my my Youtube looks now. 90% of the page content and data is missing. I don't have any plugins or addons and I have tried clearing the cache endlessly but that freezes the whole browser.

The browser is also getting very sluggish and slow and often entire tabs just shut themselves down randomly right in the middle of when I am filling in complex online forms so I end up losing everything.

I'm stuck in a loop of brokenness.

Asked by godzoo 6 days ago

Collateral damage & latest FireFox update?

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour alr… (read more)

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour already just to get far enough that I'm logged on, dagnabbit!! Thing is, I was tech savvy 30-40 years ago. But I've not been keeping up.

Problem is: I got a new laptop recently. Dell, Windows. And there were problems with the earbuds. I went back to the local vendor a couple times to get it fixed. Warranty, dontcha know? It's been OK for awhile now.

Until this morning. I DLed an update yesterday, and it installed when I fired up this morning. And the earbuds now do not work at all. The machine will not recognize them. At all. This is the first perhaps direct correlation I've noticed, so I'm wondering if my FireFox update means I can no longer listen to videos or music through the earbuds. Here's the error message that pops up:

Windows cannot find 'C:\ProgramFiles\RealTek\Audio\HDA\RtkNGui64.exe'. Make sure you typed the name correctly, and then try again.

Of course, I didn't type the file name in. It's part of booting up the machine. And it worked just fine. It quit this morning, and the only change was a FireFox update.

Perhaps related? In addition, my PhotoShop worked for awhile, and now when I try to open it only hangs. Otherwise, I'd have sent you a screenshot. Could FireFox somehow have affected that, too? It's an old version, and I'm too old to want to buy a new one, big learning curve. Besides, now they want me to rent it, when I still have the disks to install the original Creative Suite 3, which I'm fluent at and am in need of no more new features. (I am elderly, in my 70s, retired, and not ambitious for new skills &c.)

Could these problems somehow correlate with installing updates? Any suggestions? I'm coming to the end of the line for what I can get fixed under warranty. Just wanting PhotoShop & earbuds to work, is that too much to ask? Could FireFox updates somehow be causing these problems?

I'm uploading a picture from my camera of the pop-up error message. Maybe it will help? It's bigger than needed. I don't have access to my normal tools. Sorry.

Or is this just a case where nobody will help me, everyone says the problem comes from elsewhere, not them. What I'm after is earbuds that work. Is that too much to ask?

Asked by EWinter 1 week ago

Last reply by EWinter 6 days ago

I cannot click links from google search if they are an advertisement. Even an ad from Amazon from my search results.

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I d… (read more)

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I did a google search for scrapbook paper from a specific company. Google gives me a page of search results. In the top of the page are adverts from Amazon etc. One of them was one I clicked on for amazon. See screenshot 1. When I clicked on the one circled in red I got the second screenshot as a result. So then I clicked the exclamation mark next to http: on screenshot 2 which gave me this info in screenshot 3. I went back to the google search page and cannot open a one of those ads across the top. My husband has the same issue on his galaxy S7 tab and he hates not being able to compare prices by clicking those ads. I have on my desktop, as well as his tablet the browser privacy set to Standard. So what is causing this? I used to love firefox but these latest 3 or 4 updates have left it a hot mess. How do I fix this? It is not like this with other browsers. I have no issues with then at all. I have the same tablet as him, but it has not updated to the latest update and I am able to click those same links from it. I just ran the same search from my galaxy mobile using firefox 119.0.1 It works fine on the mobile version I am running (I know but this is why I won't update it!). Please tell me, help me figure out what is going on with this version of Firefox (version 132.0). Is it FF and google not playing well together or just a FF issue because as much as I like FF I am about to dump it for a browser that works. Just for GP, I only have Last Pass extension active. I have AdBlocker Ultimate but it is currently disabled as I thought it was the culprit and have not re-enabled it just yet. All those extensions listed in troubleshooting information I assume is things within the browser itself?? As I said I only have one extension active and only 2 installed. Please advise. Thank you.

Asked by Debb 6 days ago

Firefox can't be updated because of Potential Security Issue

My firefox can't be updated because of Potential Security Issue. I tried to directly download from firefox, but still can't download the new version. I tried to use oth… (read more)

My firefox can't be updated because of Potential Security Issue. I tried to directly download from firefox, but still can't download the new version. I tried to use other browsers to download from this website... still not successfully. https://www.mozilla.org/en-US/firefox/new/?reason=manual-update

Here is the detail I got from Edge: " This server couldn't prove that it's download.mozilla.org; its security certificate is from 1099cloud.com. This may be caused by a misconfiguration or an attacker intercepting your connection. "

What is '1099cloud.com ', which stops me from downloading anything from firefox website? How can I fix it?

Asked by firefoxquestion 6 days ago

2 versions of FireFox?

I've been using Firefox for years with no problems. Today I opened it and it wanted me to make it my default browser, which it already was, but I did it anyway. Now when … (read more)

I've been using Firefox for years with no problems. Today I opened it and it wanted me to make it my default browser, which it already was, but I did it anyway. Now when I click a link in an email in Thunderbird, Firefox loads but all my passwords and user names are gone. If I close and reload Firefox and cut and paste the link, I have my passwords and user names back and everything is normal. Windows 10 shows only one version of Firefox installed, but for awhile settings/default apps listed 2 versions (now it only shows one). How do I change this?

Asked by Douglas Stauffer 6 days ago

(RESOLVED) Twitch streams suddenly stopped working.

I have no idea why, but all of a sudden Twitch streams won't work on Firefox. It's only affecting Twitch because I can load YouTube and other streaming sites fine, and it… (read more)

I have no idea why, but all of a sudden Twitch streams won't work on Firefox. It's only affecting Twitch because I can load YouTube and other streaming sites fine, and it's only on Firefox because it works fine on Chrome. I tried clearing my cache and cookies, disabling all add-ons and extensions, and restarting my device. Nothing works. The only indication that I have of what the issue might be is a message in the browser console that says this:

NetworkError: A network error occurred. addcf53b-cec4-4980-829e-de0aca27def2:1

   <anonymous> blob:https://www.twitch.tv/addcf53b-cec4-4980-829e-de0aca27def2:1

From what I can tell, the blob is where the browser loads the stream itself. Every stream I've tried to load gives me this error.

UPDATE: I was able to fix it by clearing the cache.

Asked by appledoze 6 days ago

microsoft update killed your audio with blocking asio.sys

microsoft update killed your audio with blocking asio.sys audio works with both chrome and edge, but blocking asio.sys killed your audio only. are you going to develop a… (read more)

microsoft update killed your audio with blocking asio.sys audio works with both chrome and edge, but blocking asio.sys killed your audio only. are you going to develop a fix for this, or do i abandon you for the other guys?

Asked by shredderbird 6 days ago

Translation

Please can someone help me make this browser translate ALL THE TIME? Sadly I am not cultured and cannot read any other language other than English. I need a way to make t… (read more)

Please can someone help me make this browser translate ALL THE TIME? Sadly I am not cultured and cannot read any other language other than English. I need a way to make the browser automatically translate all pages at all times to English without having to manually translate every page. Then I have to translate every individual link cause they for some reason aren't always included in the page translation. Please help me make Firefox translate to English 100% of the time or at least as close as possible to 100%.

Asked by Wolfe Andedare 6 days ago

cannot open page

Been using firefox for years along with the web site partsbase.com Now when I try to go to partsbase if last for a fraction of second and then gives me a blank screen. … (read more)

Been using firefox for years along with the web site partsbase.com

Now when I try to go to partsbase if last for a fraction of second and then gives me a blank screen. I works fine on chrome. Don't really want to switch to chrome but I have to be able to use this site to stay in business.

Danny Hill Kentucky Airmotive Inc. [edited phone# from public community support forum] [edited] @bellsouth.net

Asked by dannyhill63 6 days ago

prime videos will not play, update but still get update FF notice

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice: "Mozilla Firefox update require… (read more)

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice:

"Mozilla Firefox update required A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."

Asked by evny108 6 days ago

Logitech camera is not recognized

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of si… (read more)

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of sites, and have restarted it several times.. I can't find it on the connected devices list, etc. I HATE having to open Edge for every vidcon call!

Asked by John W 6 days ago