Firefox Support Forum

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft stated this PC was fully up to date, so please don't bother blaming the PC when it was the FORCED update that broke this browser.

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved.

I used to have any link open in a new tab, but stay focused on the current one. DuckDuckGo search results opened new tabs but stayed on the search results page. I can no longer do that and can't figure out what changed or how to return it to this behavior.

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Hello. With the new Firefox 111.0 64-bit, I am no longer able to use the add-on PrintEditWE. Is there a security feature that was added, or a setting that I need to change? Thanks.

Extensions no longer shows on Customize Toolbar tab on the latest version 111.0. I had Dark Reader and SoundFixer on the toolbar before and I can no longer add them back.

Hello, and thank you for reading my post. I hope you'll be able to help me with this, please...

When booting up my PC last night, it wouldn't immediately show an active online connection even though the router had all green lights (as it usually would when I'm able to go online) -- it showed the globe icon in the System Tray instead of that box-like one that resembles a monitor.

In the past, when something like this happened, I thought that I was able to restart the PC and it would then hopefully connect just fine and, when I'd then open my Firefox browser (the latest version), all of my MANY tabs would be there.

This time, however, that didn't work and it took about 45 minutes (and, I admit, several attempts to restart the PC, usually from the Start Menu but once with a hard boot by pressing the power button for several seconds, to try to prod it along) before the computer could indeed go online. Unfortunately, this seems to have "erased" all of the open tabs that I had and I don't know how to get them back (though I hope I can somehow).

Can you please tell me if there's indeed a way to somehow go back more than one (1) session so that I can get those tabs back (maybe they're encoded somehow in my Firefox profile?), and, if so, what that is? (FYI, my research found a suggestion {https://connect.mozilla.org/t5/discussions/restore-previous-session/td-p/24278} to edit the browser.sessionstore.max_resumed_crashes setting in about:config so I then went in and increased the number from 1, but I doubt that'd suddenly make earlier sessions accessible...only maybe adding sessions in the future that I could then restore from. Is that right?)

Please let me know your thoughts, and thanks again, Bram Weiser

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do

I normally have my bookmarks showing to the left of the main window. I have many, in various header categories like medical, games, finance, etc. Recently I was doing some and wanted to close the bookmarks to give me more room for the main page. I THINK I did it very easily with a right click and close folder or some such thing. Worked great. I got to have more of my display to show on the page.

I am now incredibly frustrated that I can't get them back. I have done research and tried to follow the directions but can't get it to work. I have found Bookmark Tools and Options and I have "always show" checked. But I can't get my bookmarks back to the left of the main page where I can easily go to where I want to go.

I need help! Please. Very frustrating.

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did nothing else.

System：Windows 10 家庭中文版 Windows Version：22H2 OS Build：19045.2673 Feature：Windows Feature Experience Pack 120.2212.4190.0

Hello. First of all, does anyone know where a list of supported query terms for smart bookmarks could be found?

I already know some, such as "sort=" and "maxResults=", but would like to see a full list.

Second, would it be possible to use smart bookmarks to show a list of visited websites whose URLs match a pattern such as "food.com/*doughnuts*"? That is, all websites from food.com that also have the term doughnuts in the URL?

In the past the caret in text entry fields used to blink/pulsate/flash forever in both Firefox and Thunderbird. (Text entry boxes, such as the browser URL-bar, the e-mail To/Subject/Content textboxes, online forms, etc.). Now in the latest versions of Mozilla Firefox 110.0.1 and Thunderbird 102.8.0 the caret stops blinking after just a few seconds. This is very confusing and frustrating for my grandmother and she already called me several times because Firefox and Thunderbird 'stopped working'. I explained to her that this is a new feature but she does not understand and keeps forgetting it after a few days. She is used to the cared blinking continuously, it has been blinking for the past decades whenever she wanted to type something in the computer and it only stopped blinking when the computer program froze or crashed.

I am sure that my grandma is not the only person having issues with the caret not flashing, I for one also would like to have a caret that blinks forever, so when I look away from the screen and look back I do not have to search the text to find where I left my caret.

Please make it so that the default caret appearance and behavior is the same as in all other programs (i.e. blinking forever), as it used to be in the past, just like what everyone is used to. I argue that the majority of users is used to and also expects a blinking caret when they are writing an e-mail or search online and you are confusing a whole lot of people with this minor change, people who do not know how to report bugs or seek help themselves. It's a sign of poor user-friendliness if grandmas need to call their grandchildren or children for help just to write e-mails which they used to be able to do on their own for many years in the past.

I hereby suggest adding an accessibility option for people who wish to disable the blinking cursor and to change the default behavior back to 'caret flashing forever'.