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Themes

Dear Mozilla I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and c… (read more)

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.


/edit: Please put a space after periods as there were unintended links.

Asked by pmjones735 10 months ago

Last reply by James 10 months ago

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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I Closed My Firefox Tabs, and When I Use Ctrl + Shift + T, Only Half of the Windows Are Restored

I had something like 7 windows open 10 minutes ago (yes I am a tab hoarder). I was trying to run a game that used a lot of RAM, so I decided that I would close ALL of my … (read more)

I had something like 7 windows open 10 minutes ago (yes I am a tab hoarder). I was trying to run a game that used a lot of RAM, so I decided that I would close ALL of my firefox tabs in hope that the game would run smoother with the 5gb that Firefox was using. I didn't think anything of losing the tabs because I had accidentally closed windows in the past using the big red 'x', and an easy ctrl + shift + t always restored the entire window no problem. When I tried to open firefox again within the next 5 minutes, only 3 of the windows restored themselves, I assume using the general > startup > open previous windows and tabs setting. Using Ctrl + Shift + T did nothing to restore them. Please help, as the windows that did reopen were the ones that I cared the least about.

Asked by lucas.gorter 10 months ago

Answered by zeroknight 10 months ago

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Saved windows will not open, yet are still displayed... sort of

I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac O… (read more)

I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac OS to Ventura 13.5, and Firefox was still operating normally after the installation (closing and re-opening with all windows and tabs intact).

Today however, when I restarted Firefox, no windows opened automatically. I closed and restarted a few times, and finally one window opened intact; however the other three windows (still dispalyed on the "Windows" menu) refuse to open. When I look at my Firefox app on my iPhone, it also shows all the tabs intact.

What can I do to get these to open? I am running Firefox version 115.0.3.

Asked by Airstreamdriver 10 months ago

Answered by Medhasree Suram 10 months ago

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No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 10 months ago

Answered by rtwymanjr 10 months ago

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Netflix says incorrect password only in Firefox.

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, … (read more)

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Asked by Mckenzie Boyle 10 months ago

Answered by Mckenzie Boyle 10 months ago

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Viewing media in fullscreen mode adds black borders around the screen.

When I play a video in fullscreen, there is a strange black border that appears around the video which makes the content smaller than it would otherwise be. This border d… (read more)

When I play a video in fullscreen, there is a strange black border that appears around the video which makes the content smaller than it would otherwise be. This border does not display in Safari or Chrome, just in Firefox. It also occurs in every media player I've tested, including YouTube and Netflix.

Annoyingly, I can't get this to show up in a screenshot. It seems like Firefox guesses the aspect ratio or resolution wrong when it puts media in fullscreen, and it has the effect of downsizing the actual interactive part of the display. Meaning, I can't move my mouse into the border area to take a screenshot of it.

I'm on an ARM Macbook running MacOS 13.5, if that matters.

Is this a bug, and/or is there a way to fix this?

Asked by tsedan 10 months ago

Answered by zeroknight 10 months ago

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Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (read more)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Asked by Home 10 months ago

Answered by Home 9 months ago

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Changing CSS Property With Stylus Addon

After removing elements from a website with another add-on, I'm left with a considerable white gap at the top. I can manually change (pointless) the margin-top property … (read more)

After removing elements from a website with another add-on, I'm left with a considerable white gap at the top.

I can manually change (pointless) the margin-top property to -100px, but how do I do this with the Stylus add-on?

Stylus doesn't like negative values:

margin-top -100px

10:20 Expected "{" but found "-100px".

Is there a lighter/simpler alternative to Stylus?

Asked by silly 10 months ago

Answered by silly 10 months ago

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Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (read more)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 10 months ago

Answered by zeroknight 10 months ago

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HOW to Edit HTML files with Firefox similar to IE11 in the past?

I've been searching for a solution on HOW to edit HTML files (for websites) on my new laptop. I used to use IE11 (Internet Explorer 11), on Windows XP / 7 (32 bit), wh… (read more)

I've been searching for a solution on HOW to edit HTML files (for websites) on my new laptop. I used to use IE11 (Internet Explorer 11), on Windows XP / 7 (32 bit), which worked spot on, the steps were as follows: (I write websites from scratch most of the time) 1) Click on, say, index.html 2) IE11 shows the actual page 3)Click on View/ Source 4)The source code shows up in Notepad 5) Edlt the code, Save and click Reload the webpage. You can straightaway see the changes.

Currently my new laptop runs Win 11 pro, Microsoft does NOT support IE11 anymore, I can however run IE11 as a add-on, BUT it does not work very well . I also tried a couple of free dedicated editing programs also, BUT they are exceedingly clumsy to use and can't equate to the old IE11 at any level. Somewhere I read that Firefox ( i have v115) can emulate what IE11 could do, hence I am on this forum posing the question, as i can't find the solution,

Anyone in the same boat?

Please share your ideas, Many thanks

Asked by pendragon2 10 months ago

Answered by cor-el 10 months ago

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One particular website no longer works with Firefox

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the we… (read more)

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

Asked by jb604 10 months ago

Answered by zeroknight 10 months ago

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Request for a new feature in Developer Tools (Network)

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the … (read more)

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the "Form Data" under the "Request" tab when a request is selected under the "Network" tab in the developer tools, and with prettify I mean to display in multiple lines and highlighted properly (for a comparison example you can take the "Postman" application feature under the "raw" tab).

As of now it only displays the form data in a single horizontally scrollable line and it also has a "Raw" toggle.

Thank you and keep up the good work.

Asked by UserThatDoesExist 10 months ago

Answered by Paul 10 months ago

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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 10 months ago

Answered by Wylbur 10 months ago

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How to get profile data without opening firefox?

My windows install in my dualboot pc is unable to open at the moment, I can access the windows files from my linux. But i need the firefox data on that pc that I kept. I … (read more)

My windows install in my dualboot pc is unable to open at the moment, I can access the windows files from my linux. But i need the firefox data on that pc that I kept. I don't remember which email I used on that account so I'm kind of stuck on getting my data from online. Is there a way to recieve all the data from another drive without opening firefox?

Asked by xanrer 10 months ago

Answered by MarkRH 10 months ago

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Fullscreen behaving oddly on macos firefox

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This ma… (read more)

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This may be expected behavior, but it is very annoying as when you try to open new tabs the tab bar moves out of the way of the traffic lights, and the traffic lights area is around the size of the tab bar. Is there any way to make the traffic lights always visible or keep them from moving?

Asked by a.b.liebgold 10 months ago

Answered by a.b.liebgold 10 months ago

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How to turn off autofill when it's not password related?

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something… (read more)

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something else) or appears in the bottom of the search bar. They disappear if I clear all my search history but then I have to re-log into every site on my browser.

How can I delete those suggestions/make them not appear anymore without loging out? I have tried checking the autofill settings but everything is password related.

Asked by Ray 10 months ago

Answered by zeroknight 10 months ago