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Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

Asked by noel_envode 10 months ago

Answered by noel_envode 10 months ago

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Disabled extension are not disabled. Javascript stopped working.

With Firefox's latest update... 1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the … (read more)

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Asked by richinokc 11 months ago

Answered by richinokc 11 months ago

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youtube video downloader doesn't work always

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if… (read more)

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if I switch to the second account in the same video, I have no problem and I do download the video. what can be the solution to the problem?

I installed the extension with the first account which I use as the primary one. at the beginning and for a few months it worked fine and suddenly it stopped working. I didn't do anything. I changed to the second account for other reasons, and I noticed that the downloader works without any problem.

Asked by cyberdustz 9 months ago

Last reply by Saad 4 months ago

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Is there an alternative to the discontinued Firefox Translations add-on?

The Firefox Translations add-on has been discontinued and no longer works. As a foreign language learner, I found it very useful to open the Firefox Translations popup, e… (read more)

The Firefox Translations add-on has been discontinued and no longer works. As a foreign language learner, I found it very useful to open the Firefox Translations popup, enter some text, and have that text translated locally. Is there an alternative that has the same functionality?

Asked by D Hobbs 6 months ago

Answered by TyDraniu 6 months ago

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why cant I rate an add-ons ?

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing. … (read more)

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing.

Asked by Gabriel Sharon 7 months ago

Answered by TyDraniu 2 months ago

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Give Freely App

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy s… (read more)

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy suggests it functions like most other apps: it collects all the data it can, and allows the third parties that support their functions to collect all the data they can. The third parties can do whatever they like with my data.

Thank you,

David Guth

Asked by davidguth 10 months ago

Answered by James 10 months ago

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Can't pin extensions.

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow m… (read more)

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow me to remove or report, the manage extension shortcuts menu shows nothing.

Asked by Bill Stuffson 2 months ago

Answered by Bill Stuffson 2 months ago

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Add-ons/Extensions

I am a member of Nielsen Computer App. Why did Firefox quit allowing me to use/add this extension?? I guess if this is going to be a problem I will uninstall Firefox AGAI… (read more)

I am a member of Nielsen Computer App. Why did Firefox quit allowing me to use/add this extension?? I guess if this is going to be a problem I will uninstall Firefox AGAIN and go with Chrome. I really like Firefox, but this is so upsetting that I cannot add the Nielsen Extension like before.

Asked by scoble517 4 months ago

Answered by Denys 4 months ago

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All my extensions disabled when I updated to 141.0.2 (64-bit) and won't re-enable.

The moment my version of Firefox auto-updated to 141.0.2 (64-bit), all of my extensions disabled. There is no option to re-enable them and no indicator of why they are d… (read more)

The moment my version of Firefox auto-updated to 141.0.2 (64-bit), all of my extensions disabled. There is no option to re-enable them and no indicator of why they are disabled.

I found that switching to a new profile allows them to work, but of course that's not really an option; I have huge amounts of custom stuff in eg. Greasemonkey that I cannot afford to lose.

What can I do to preserve my extensions without losing things like Greasemonkey scripts? Again, deleting them and reinstalling them is not an option if it would lose their individual configurations.

Asked by Aquillion 4 months ago

Answered by Aquillion 4 months ago

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my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (read more)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

Asked by Beuteschema 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

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How to add translation direction in Ukrainian ?

The built-in translation feature in the browser is a great feature. In the settings I have loaded Ukrainian language but when I click on the translation button at the end… (read more)

The built-in translation feature in the browser is a great feature. In the settings I have loaded Ukrainian language but when I click on the translation button at the end of the address bar it is not displayed in the list. Can you please tell me what I need to do to display the language I need?

Asked by it.globus 11 months ago

Answered by TyDraniu 11 months ago

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all add-ons disabled

Hi, suddenly, all of add-ons have been disabled. It is say that is an security problems,..., but all of them?? suddenly?? can you please provide some support/help? I… (read more)

Hi,

suddenly, all of add-ons have been disabled.

It is say that is an security problems,..., but all of them?? suddenly??

can you please provide some support/help?

I attach screenshoot with release and evidences disabled.

Tks

Asked by lorenzo.caballero.moreno 8 months ago

Answered by lorenzo.caballero.moreno 8 months ago

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firefox video downloadhelper stopped working wih youtube videos link

locking as duplicate of /questions/148784 thread I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would r… (read more)

locking as duplicate of /questions/148784 thread

I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would remain grey. I tried using another LinkedIn video, and it worked, but it did not work with any YouTube video links. I gained access after I got a license 2-3 weeks ago Any suggestion on what is happening with YouTube links

Asked by arvindvirmani 10 months ago

Last reply by markwarner22 10 months ago