Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

Tab Groups Not Syncing

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for sync… (read more)

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by lando-tech 7 months ago

Answered by Denys 7 months ago

  • Locked

Firefox exits full screen when autoplay is enabled on a streaming website.

Please help, can anyone answer me. I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON… (read more)

Please help, can anyone answer me. I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. This needs to change PLEASE.

Asked by Carter G 3 weeks ago

Last reply by Denys 3 weeks ago

  • Locked

Need help with Chase bank online

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts? I thought there might be some software… (read more)

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts?

I thought there might be some software I could download to spoof the Chase system into thinking Firefox was a later version,

Thanks and regards,

LS

Asked by Lorraine Schlagheck 2 months ago

Last reply by Denys 2 months ago

  • Locked
  • Archived

alert about firefox 78.15.0esr 64-bit for mac el capitan 10.11.6

Hello! My 15 year old mac el capitan- 10.11.6 is in very good condition. Please do anything to make final update or let me pay privately to update this browser for chase… (read more)

Hello!

My 15 year old mac el capitan- 10.11.6 is in very good condition. Please do anything to make final update or let me pay privately to update this browser for chase bank and proton.me

Thanks for any response

Asked by Paul Hyski 8 months ago

Last reply by James 8 months ago

  • Locked

Firefox exits full screen when autoplay is enabled on a streaming website.

I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would … (read more)

I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. This needs to change PLEASE.

Asked by Carter G 3 weeks ago

Last reply by Paul 3 weeks ago

  • Locked
  • Archived

Firefox ESR 115.23.0

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - ca… (read more)

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

Asked by anedy 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Locked
  • Archived

Since I installed the Firefox 141.0 update I can't login to Reddit #2

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today. In a nutshell, ins… (read more)

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today.

In a nutshell, installing the new Firefox 141.0 update conflicts with the Reddit login procedure making it impossible to do so. Here is the issue as reported yesterday for more detail:

https://support.mozilla.org/en-US/questions/1524793

I followed the suggestions I was given, i.e. to try logging in at the Old Reddit site (https://old.reddit.com/r/firefox/) and to disable my Adblock Plus extension, neither of which worked.

BTW, I tried logging into Reddit using another browser and it works fine.

So I performed another System Restore to eliminate the Firefox 141.0 update, then went into Firefox Settings and disabled "Automatically install updates", and can log into Reddit again with no problem.

Firefox is my preferred browser and Reddit is my preferred social media site, so I'll have to stop updating Firefox from this point on unless and until the developers correct the issue, or someone can provide insight into what's causing this and what to do about it.

Below are screen shots of the Reddit notices I get when trying to login with the Firefox 141.0 update installed:

Asked by phoenix71 6 months ago

Last reply by Kiki 6 months ago

  • Locked

Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 3 months ago

Last reply by Denys 2 months ago

  • Locked

not receiving mail from a gmail sender

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my… (read more)

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my [email removed]@optonline.net account to a gmail address and I don't get a response. I have a known and trusted person send me mail from there gmail process and do not receive it. I spend a lot of time with optonline help and the say there mail process is working fine. It was suggested that my browser could be the problem, so I am coming to you to correct the issue. I had sent this same request to you yesterday but can not find any it anywhere in your system. So I will try again. Richard Everett [email removed]@optonline.net [phone number removed]

Asked by rtebge 1 month ago

Last reply by Denys 1 month ago

  • Solved
  • Locked
  • Archived

Address bar no longer lets me select a search engine using the up and down arrows

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine. For example, if I want to search for something on Wikiped… (read more)

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine.

For example, if I want to search for something on Wikipedia instead of my default DuckDuckGo, I used to just type the search term, press the down arrow twice and hit enter. If I wanted to search for a youtube video, I'd hit the down arrow three times, etc. The selector for different search engines in the address bar seems to have changed in a way that no longer allows this sort of quick and easy keyboard-only method. Is there a way to re-enable the use of up and down arrows to quickly select a different search engine?

Asked by askandanswer 6 months ago

Answered by Denys 6 months ago

  • Locked

Internet Access

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me of… (read more)

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Asked by Phoxcs 1 month ago

Last reply by Denys 1 month ago