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my account on roblox is now hacked and the email is change

please help me with my account because I forgot to pot a email on my account then hacker change pot email on my account now I can't open my account because he change my p… (read more)

please help me with my account because I forgot to pot a email on my account then hacker change pot email on my account now I can't open my account because he change my password and email

Asked by rovenroven223 1 week ago

Last reply by Kiki [Off - Back on May 14th] 1 week ago

  • Solved

Firefox 133 update moved tab location, again.

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu… (read more)

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu bar. What do I have to do to get them back where I want them this time? And why can't you just leave the tab location preference alone when doing updates?

Asked by PIckAnotherID 5 months ago

Answered by cor-el 5 months ago

  • Solved

pop-up window with ads

I just started getting an annoying ding/small pop-up window that appears to be a link to various ads . . . I would like to get rid of it. I assume it is FIrefox, as it… (read more)

I just started getting an annoying ding/small pop-up window that appears to be a link to various ads . . . I would like to get rid of it.

I assume it is FIrefox, as it started happening after my most recent update. I also assume there is a setting I can use, but I don't see a settings icon in Firefox. <Sigh>

Possibly it only pops up when I'm using Duck Duck Go, but I'm not sure about that.

Sure need some help here . . . much appreciated.

Asked by mikeyandmere 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Change Primary Email

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recen… (read more)

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recently updated our emails at work to have a different address, so its now it's different. I can't change this manually, so here I am. The current email this account is listed under now will be deleted in about two years time, so I'd like to get ahead of that.

Thank you!

Asked by Seraph Vargas 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

How can I set a persistent preference for "pages per sheet" when printing?

After I print a page, Firefox seems to remember most of the options I chose for next time. For example, if I print using some custom margins, Firefox will default to tho… (read more)

After I print a page, Firefox seems to remember most of the options I chose for next time.

For example, if I print using some custom margins, Firefox will default to those same custom margins the next time I print a page. The same for duplex options - Firefox remembers that I want to print double-sided and with "Flip on short edge".

However, it doesn't remember my "pages per sheet" settings. It's annoying because I always print 2 pages per sheet, but Firefox defaults to 1. So I need to change that setting to 2 every time I print. If I forget, I wastefully use twice as much paper.

I've checked in about:config and `print.save_print_settings` is set to `true`. Like I say, most of my settings do get saved, but not "pages per sheet".

Is there anything I can do to set a persistent preference for this?

Asked by pg_78 1 week ago

Answered by Kiki [Off - Back on May 14th] 1 week ago

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Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (read more)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 5 months ago

Last reply by Kiki [Off - Back on May 14th] 1 week ago

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Tab Groups Feature Not Showing in Firefox 137 After Update

I recently updated to Firefox 138.0.1 to use the new tab groups feature, which allows grouping and labeling tabs, as outlined in Mozilla’s support article (expected for … (read more)

I recently updated to Firefox 138.0.1 to use the new tab groups feature, which allows grouping and labeling tabs, as outlined in Mozilla’s support article (expected for all users by May 6, 2025). However, after updating, I don’t see the tab groups option when dragging tabs or right-clicking them. Has anyone else faced this issue? Could it be due to the progressive rollout, a conflicting extension, or a setting I need to enable? I’ve tried restarting Firefox and checking the tab bar, but no luck. Any community solutions or workarounds to enable tab groups would be greatly appreciated! Please share your experiences or fixes.

Asked by Classic Watermelon 1 week ago

Answered by Agent virtuel 1 week ago

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Firefox Sync - Missing Option to Open All Synced Tabs on Desktop

Historically, I remember when you open the `sync` sidebar and right click on the tab grouping (i.e. Firefox on iPad), it opened a context menu where you had the option to… (read more)

Historically, I remember when you open the `sync` sidebar and right click on the tab grouping (i.e. Firefox on iPad), it opened a context menu where you had the option to `open all synced tabs`. This seems to be missing from the latest version of Firefox (138), but wanted to check in to see if I'm missing something or if I should downgrade my version of Firefox to get that functionality again.

Asked by ksee 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox search suggesting AP News

With search suggestions turned off and browser history completely cleared (all check boxes for all time), Firefox suggests AP News (apnews.com) when I click the search ba… (read more)

With search suggestions turned off and browser history completely cleared (all check boxes for all time), Firefox suggests AP News (apnews.com) when I click the search bar. This started kind of recently, though I'm not sure what version triggered the change. I'm not sure how to submit a bug report, so I'm posting here.

Asked by mjknarr 1 week ago

Answered by pg_78 1 week ago

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I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

I can't make Tab groups

I have read a Mozilla blog that you can make tab groups now, i have tried to make a tab group and it for some reason i can't, i looked at Mozilla's guide for the Tab grou… (read more)

I have read a Mozilla blog that you can make tab groups now, i have tried to make a tab group and it for some reason i can't, i looked at Mozilla's guide for the Tab groups, they didn't help. Does anybody know how to fix this problem?

Asked by filip.belaj 1 week ago

Answered by James 1 week ago