• Solved

Audio not playing on certain websites

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me i… (read more)

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

Asked by alanjzamora 2 days ago

Answered by alanjzamora 2 hours ago

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compliaNT

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is hel… (read more)

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Asked by jiten doshi 3 days ago

Last reply by Paul 1 day ago

  • Solved

Hardware acceleration dropping frames on videos with small viewport resolutions

Hi! I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small view… (read more)

Hi!

I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewport resolution, it starts to drop frames. (I would test with other sites but only know of youtubes stats for nerds system to detect issues like this) For example a viewport resolution of 1250x703 does not drop frames, however by unmaximising the screen and the viewport resolution drops to 681x383, it begins dropping frames.

Using my 2nd monitor which has a smaller actual resolution, the video drops frames unless fullscreened, see recordings below. Test A | Firefox Maximised but video not fullscreen Test B | Firefox Maximised and video fullscreen This issue also occurs with picture-in-picture mode.

Disabling hardware acceleration fixes this issue but for some reason only affects firefox, using MS Edge with "graphics acceleration" enabled does not result in this issue. Is this potentially an issue specifically with how firefox handles hardware acceleration? Also since I require hardware acceleration to be enabled for 3D model work in my browser, is there something I'm missing here that would allow me to keep hardware acceleration on but not have this issue?

Any help is much appreciated, thanks!

Asked by Roltair 3 weeks ago

Answered by Roltair 5 days ago

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having a accident lost my identity

I'm under identity theft from the three girls car accident October 24th 2022 now is hard for me to have a phone get on the internet or do anything because other people ta… (read more)

I'm under identity theft from the three girls car accident October 24th 2022 now is hard for me to have a phone get on the internet or do anything because other people take advantage of me I don't know what's going on but I need some serious help please help

Asked by herc 1 week ago

  • Solved

Address bar jumps to top of window when I type

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of… (read more)

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of tabs, then the address bar.

I can click in the address bar and the caret appears, but the moment I start to type anything to edit the URL the address bar jumps up to to the top of the window, covering up the menus and tabs, with a menu of suggested URLs that at times covers most of the rest of the screen. Some images attached to show what I mean.

This started in a recent-ish release -- it didn't use to do this.

How can I prevent this behaviour, so I can just edit a URL in place the way I used to without the address bar jumping to the top of the window?

Currently using FF 135.0 (64-bit), Windows 11.

Asked by Frustrated_John 4 weeks ago

Answered by TyDraniu 4 weeks ago

  • Solved

Local server won't load

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001. MacOSX 15.0.1 FireFox(FF) 132.0 (a… (read more)

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001.

MacOSX 15.0.1 FireFox(FF) 132.0 (aarch64)

Previously accessing the DSM via the local IP address worked fine with no problems. Now, following one of the last couple of FF updates, I get an "unable to connect" message.

I also have a domain that routes to my local server and I can still access the DSM via the internet http address through FF. So I know that DSM is running fine and I have verified the settings within DSM.

I can load the DSM via the local IP in both Safari and Chrome. Only FF says it's unable to connect. So that shows that my DSM settings are fine and the page is available and loads in Safari and Chrome via the local IP.

I searched the forum and found similar postings, but not quite the same issue as mine. I deleted the cache & cookies/site data. I ensured the Proxy mode in FF is set to "No Proxy". I do not have any extensions running or themes.

I am at a complete loss at what setting in FF I need to change to restore this functionality.

Thanks, Matt

Asked by av8b.heed 4 months ago

Answered by av8b.heed 4 months ago

  • Solved

Cloudflare login widgets to "verify you're a human" no longer function

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's cause… (read more)

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's caused it. I'd appreciate any suggestions or advice.

I noticed the issue on nexusmods.com, but I've confirmed it's a universal problem on ANY site that uses Cloudflare protection. I've continued to use Nexus as my test case.

Observed behavior: 1) The Cloudflare widget loads 2) It displays a checkbox noted, "verify you are human." 3) I click the checkbox. 4) It immediately begins "thinking" (spinny circle and "verifying...") for about nine seconds. There is an "error" message that appears during this, but no details are offered (see screenshot) 5) The widget reloads. 6) Go to step 2

This is an infinite loop.

Fixes attempted: - Disabling all extensions (uBlock, NoScript, Privacy Badger, Decentraleyes) - Clearing cache - Updating to the most recent FF build - Accessing in a private window - Changing DNS settings from Cloudflare to NextDNS - Disabling DNS over HTTPS altogether - Disabling HTTPS-only mode

Asked by stormwaltz 3 weeks ago

Answered by stormwaltz 2 weeks ago

  • Solved

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 1 month ago

Answered by Ray P 1 month ago

  • Solved

Why does Firefox eat up over half of my system memory?

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox. Why? Normally, this would be called a flaw in the… (read more)

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

Asked by grandmastertkoe 3 months ago

Answered by grandmastertkoe 3 months ago

  • Solved

why will embedded wav files not play in firefox

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play w… (read more)

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Asked by starman 1 month ago

Answered by cor-el 1 month ago

  • Solved

Website thumbnails will not display

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180. T… (read more)

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180.

This is a new bug, as of today.

If I click on each thumbnail the image displays just fine, but that is not ideal.

On a reddit forum, someone suggested typing about:config into the search bar but nothing happens when I do that.

Any ideas?

Asked by azehav 1 month ago

Answered by cor-el 1 month ago

  • Solved

Weird Firefox behaviour

Trivial example of "weird" behaviour: I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both… (read more)

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

Asked by Catherine Macken 1 month ago

Answered by cor-el 1 month ago

  • Solved

I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 1 month ago

Answered by TomeQ_537 1 month ago

  • Solved

Firefox has stopped obeying target="_blank"

Firefox has stopped obeying target="_blank" Started a month or so ago. Take a look at Firefox target="_blank" problem for details. There is not a topic in the dropdow… (read more)

Firefox has stopped obeying target="_blank"

Started a month or so ago.

Take a look at Firefox target="_blank" problem for details.

There is not a topic in the dropdown list that remotely addresses this issue so I just selected Performance and Connectivity for the hell of it.

Asked by BNovell 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (read more)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Asked by joelhiggins849 1 month ago

Answered by joelhiggins849 1 month ago

  • Solved

Using symbols + - in the search bar to do calculation make it disappear

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator. It, ho… (read more)

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator.

It, however, still work normally if I were to write "3 plus 3"

Asked by takianguyen 1 month ago

Answered by takianguyen 1 month ago