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I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (read more)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

Asked by cmaloof 4 months ago

Answered by NoahSUMO 4 months ago

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Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <=… (read more)

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Asked by fatherknowsbass 3 months ago

Answered by James 3 months ago

  • Solved

Can very old language package files in C:\ProgramData\O949 be removed without causing problems?

Hello all, During clean-up of my laptop I noticed 31 language package files in C:\ProgramData\O949. File names look like: langpack-en-US@firefox.mozilla.org, and they al… (read more)

Hello all,

During clean-up of my laptop I noticed 31 language package files in C:\ProgramData\O949. File names look like: langpack-en-US@firefox.mozilla.org, and they all originate from 23-Jan-2017 so I guess they're very old files which might be relevant anymore. As these 10,058 files occupy 56 MB I'd like to remove them from my laptop.

Does anybody know if such task is wise, not harming current running FF v131.0.3?

Asked by Thunderbird2015 3 months ago

Answered by Thunderbird2015 1 month ago

  • Solved

Firefox 132 Tab Crashing Facebook and DSLReports Forums and Rockstar Social Club

Ever since I updated to Firefox 132, I get a Tab Crash if I go to Facebook (logged in), DSLReports Forums (like https://www.dslreports.com/forum/vzfiber), and Rockstar So… (read more)

Ever since I updated to Firefox 132, I get a Tab Crash if I go to Facebook (logged in), DSLReports Forums (like https://www.dslreports.com/forum/vzfiber), and Rockstar Social Club (logged in).

I have tried playing with the settings, Troubleshooter Mode, and Private Windows...all the same result.

Asked by Scott Weigand 3 months ago

Answered by Scott Weigand 3 months ago

  • Solved

Thank you!

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important … (read more)

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Asked by Bill Fischer 2 months ago

Answered by Bill Fischer 2 months ago

  • Locked

Firefox Update

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Th… (read more)

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Thank you. Also FYI, I indicated that I was continuing to use Firefox V 94.0.1 (64-bit) on Windows 7 Professional. This is because all versions later than 94.0.1 modified settings which had to be reset after an update. This was not necessary up to and including V 94.0.1 Cheers Graham Garden

Asked by grahamgarden 1 month ago

Last reply by James 1 month ago

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Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (read more)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Asked by Jane 2 months ago

Answered by Jane 1 month ago

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Continual Updates Page

duplicate of /questions/1477200 thread Having updated to latest browser version I am continually getting this page https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/… (read more)

duplicate of /questions/1477200 thread

Having updated to latest browser version I am continually getting this page

https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/?oldversion=132.0

It is not in my startup URL's I use the default.

I have cleared all browser cache and data with no effect.

Asked by MV Agusta Brutale 2 months ago

  • Solved

Vetical Tabs

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never com… (read more)

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never come back. I've searched the settings as well as the support features and can't find a way to turn it off. I am legitimately not going to use firefox at all until this issue is resolved.

Thanks

Asked by xxxtrastuf 2 months ago

Answered by Paul 2 months ago

  • Solved

FIREFOX WIPED OUT EVERYTHING!!!!! PLEASE HELP!!!!

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to… (read more)

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to create a new profile, which I did. Doing so WIPED OUT ALL OF MY BOOKMARKS, SETTINGS, ADD-ONS, OPTIONS, HISTORY, EVERYTHING!!! I now have a blank version of firefox.

How in the world can I get them back???

PLEASE HELP!!!!

Asked by coreltech 2 months ago

Answered by coreltech 2 months ago

  • Solved

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (read more)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla 2 months ago

Answered by Delfofthebla 2 months ago

  • Solved

Lock screen / screensaver

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the … (read more)

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the buttons, and don't want them. Is this a Firefox issue, or maybe a Windows issue? Do you know how I can stop them coming on please? (Firefox v. 132.0.2 current)

Asked by MikeF 2 months ago

Answered by Paul 2 months ago