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  • Solved

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Asked by brian.henson1 3 weeks ago

Answered by brian.henson1 3 weeks ago

  • Solved

URL in the address bar changes rapidly

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . … (read more)

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.

Help me Please it's Killing my Eyes

With Respect, Thomas Snell

Asked by hiimprisma 2 weeks ago

Answered by hiimprisma 4 days ago

  • Solved

Where is the "Find on Page" control?

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use … (read more)

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use my computer in that period. I updated Firefox, and still can't find the control.

Asked by dianejonesreynolds1 4 days ago

Answered by dianejonesreynolds1 4 days ago

  • Solved

Printer Default

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without … (read more)

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without prompting. Firefox (134.0.2) always defaults to the Xerox. The HP is available in the drop down box. Restarting the PC or reloading Firefox makes no difference, Firefox always defaults to the (non existent) Xerox. MS Edge defaults to the HP. Any ideas? Regards - Andrew

Asked by Andrew 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Asked by OldBob2 1 week ago

Answered by OldBob2 6 days ago

  • Solved

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Asked by redmanfamily2 1 week ago

Answered by redmanfamily2 1 week ago

  • Solved

refresh/reload feature needs to be changed

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (read more)

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

Asked by arejfour 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Firefox UI elements suddenly became color inverted/black

Hello, Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some i… (read more)

Hello,

Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.

On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.

What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember

None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.

Thank you!

Asked by laurian_radu 1 week ago

Answered by laurian_radu 1 week ago

  • Solved

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (read more)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Asked by joelhiggins849 2 weeks ago

Answered by joelhiggins849 2 weeks ago

  • Solved

iCloud Not Signing In On Firefox -- Apple Support Says it's a Firefox Issue

iCloud has stopped signing in on the Firefox browser for Windows. I contacted Apple Support and they told me that this is an issue on Firefox's part, and told me to try s… (read more)

iCloud has stopped signing in on the Firefox browser for Windows. I contacted Apple Support and they told me that this is an issue on Firefox's part, and told me to try signing in the next morning and they guarantee it'll work. It did not. In fact, it has been over a week, and it still does not work.

When I enter my Apple ID and Password, the website gives me an error "Failed to verify your identity. Try again." The website does NOT send me to the 2fa screen, yet it still sends a 2fa code to my iPad nonetheless.

As Apple has said this is an issue on Firefox's part, I am posting this here. Attached is a screenshot of the error.

Asked by Damariobros 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Using symbols + - in the search bar to do calculation make it disappear

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator. It, ho… (read more)

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator.

It, however, still work normally if I were to write "3 plus 3"

Asked by takianguyen 3 weeks ago

Answered by takianguyen 2 weeks ago

  • Solved

Using notebookLM

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everyth… (read more)

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everything else works in the program.

Asked by buddkeith 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

PR_CONNECT_RESET_ERROR on certain websites (this error is not present in Troubleshoot Mode or other browsers)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium. Here's what I've tri… (read more)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium.

Here's what I've tried (none of these works):

  • DNS over HTTPS turned off
  • Uninstall all add-ons
  • Reinstall Firefox
  • Create new profile and set it as default
  • Delete/rename certs.db in the Firefox profiles folder.

The only fix that works is to use Troubleshoot Mode every time I visit these websites which is not practical. Any ideas on what could be the problem?

I don't know if this is relevant but one of the websites that does not work is https://alexan.com.ph/

Asked by xqzgh297 3 weeks ago

Answered by xqzgh297 2 weeks ago

  • Solved

Firefox Home (default) desktop is different on two computers in the same house (same accounts)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit). On my main computer, creating a new tab… (read more)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

Asked by Jim Reisert 3 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

"SHOW ALL HISTORY" problem

Firefox is no longer saving all my history. OR, I can't find it. I can't find it because: HISTORY/SHOW ALL HISTORY is now only showing "today". This occurred … (read more)

Firefox is no longer saving all my history. OR, I can't find it. I can't find it because: HISTORY/SHOW ALL HISTORY is now only showing "today". This occurred with v133, but I do not know if it occurred with any given update. I updated to 134.0.1. That did not fix problem. I have not tried regressing.

In the past, I was able to save YEARS of history (although I sometimes created a new profile to restart the history file due to its size).

1. I was using the "DYNAMIC HISTORY" addon, which worked fine for years. When I found Firefox was showing only the current days' history, I disabled that addon. Didn't fix anything.

2. "Delete cookies and site data when Firefox is closed" option IS NOT SELECTED. NEVER HAS BEEN

3. OTHER SETTINGS: no - Always use private browsing mode yes - Remember browsing and download history yes - Remember search and form history NO - Clear history when Firefox closes

any suggestions or help would be greatly appreciated. I am also baffled: googling this problem comes up empty handed.


.

Asked by Joe P 2 weeks ago

Answered by Joe P 2 weeks ago

  • Solved

Tabler Icons Stall Firefox on Windows

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowd… (read more)

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowdown when using the Tabler SVG based webfonts. The page load is first stalled by Firefox apparently loading all the Web Fonts, which would appear normal with any browser (though exceedingly slow on Firefox for some reason).

However, once the page is loaded, when going off tab to another browser tab, and then back to the Firefox tab that includes the Tabler webfonts, there is a 3 second delay before the tab switches. When we enable the performance analyzer, we find that the delay is almost 100% Reflow of the page, even though the page is static as this point (no changes) from the last time it was activated.

We do not have this issue on Firefox for Linux, MS Edge or any other Chromium browser, only Firefox on Windows. I'm using the latest version 134. Should I be opening a bug?

Asked by Larry Adams (TheWitness) 1 month ago

Answered by Larry Adams (TheWitness) 2 weeks ago

  • Solved

cannot log into Mercari on Laptop, but can on phone

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit) When I awoke my laptop from sleep this … (read more)

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit)

When I awoke my laptop from sleep this morning, the opened Mercari tab did not load correctly, forcing me to log out and attempt to reset it. It acted as if I was not logged in to begin with and would not load the correct account information. When I logged out and then attempted to log back in, I was given an error that stated that the password or account was incorrect. I contacted Mercari Support for assistance, first, as I could not log into my account on an Edge browser, either. When I opened a Chrome browser, it auto-logged me in without issue. Mercari support assisted me for close to 13 hours, and eventually changed my email address associated with my account. Unfortunately, after that, I still could not get logged in, still getting the same wrong password or account message on my laptop. HOWEVER, when I opened firefox on my phone and attempted to log in there, it worked, using the same account and password information as I had attempted on my laptop. Additionally, I was able to log into my Mercari app on my phone, as well as BOTH Chrome and Edge on my laptop. It is only Firefox on my laptop which is not accepting the correct information. I have cleared my cache on firefox, which did not work. I have done an end task on Firefox on my laptop and restarted it, which did not work. I have restarted my laptop, which did not work. I power cycled my T-mobile router, which did not work. I even connected to the internet via hot-spot through my motorola phone, which also did not work. I can log into Mercari on any other way that I attempt, using the same account and password, EXCEPT for Firefox on my Lenovo. Firefox claims that it is up to date and will not find a newer update. Nothing was altered, to my knowledge, between putting my laptop to sleep last night and waking it up this morning. No updates, power interruptions, or anything that I am aware of. I am at my wit's end and am out of ideas for things to try to fix this. Please help. I do NOT want to have to run Chrome again, just to be able to log into a single page on my laptop.

Asked by Ravyn 2 weeks ago

Answered by Ravyn 2 weeks ago