• Solved

Sites Default to Wrong Account

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my scho… (read more)

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my school account instead of my personal account, and I have to manually change to the account I actually want to use. I don't know why it keeps defaulting like this but it's very annoying, what can I do about it?

Asked by andrefdeo 20 hours ago

Answered by Balázs Meskó 5 hours ago

  • Solved

Text selection in Academic Journal site is locked

When visiting Springer's websites (and others), I cannot select any text using Firefox (but I can with Chrome). I cannot find the setting to modify to enable this ability… (read more)

When visiting Springer's websites (and others), I cannot select any text using Firefox (but I can with Chrome). I cannot find the setting to modify to enable this ability (text selection).

I set: SmartBlock OFF (false) Proxy OFF

For example: https://actaneurocomms.biomedcentral.com/

can someone help me? Thank you in advance Maurizio

Asked by ziomaurits 19 hours ago

Answered by ziomaurits 3 hours ago

  • Solved

Firefox Sync: Overwrites old data, need help to fresh sync

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. H… (read more)

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. How can I reset my sync data and sync again? In short, there is an 'overwrite' situation; the old data remains while the new data is synced over it.

Asked by Mia 7 hours ago

Answered by Mia 7 hours ago

  • Solved

new firefox UI is useless

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons … (read more)

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before

Asked by Phantom 1 week ago

Answered by cor-el 1 week ago

  • Solved

Extensions cannot be installed anymore

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it… (read more)

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it is fine, going strong, supporting constant gaming with no lags or spikes, I have no VPN active when trying to install. Are extensions no longer supported by newest mozilla version or something? It is the only browser with this issue and I will switch the main browser if I cannot get extensions to make life easier.

Asked by angle9fdeath 13 hours ago

Answered by TyDraniu 10 hours ago

  • Solved

JavaScript and site opening, glitches

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true,… (read more)

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true, in settings. I’ve renamed the folder to Firefox.old, and installed a fresh copy—though then ported bookmarks, etc. Same issues. I’ve cleared the cache. Same issues. Firefox in Private Window mode works fine. Any kindly help would be appreciated. Thanks

Asked by mallon.detc 1 day ago

Answered by NoahSUMO 1 day ago

  • Solved

131.0.2 didn't fix malware bug

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and down… (read more)

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and downloaded Firefox 131.0.2 last night and overwrote the existing file. It worked for a brief moment, then also ceased functioning. Have downloaded 131.0.2 several times now, with no further success. Currently dead in the water with Firefox, and stuck with Safari. :(

Asked by scribere.iussit.amor 2 days ago

Answered by scribere.iussit.amor 1 day ago

  • Locked

All my bookmarks and toolbar are gone after you forced me to upgrade firefox

All my bookmarks and toolbar are gone after you forced me to upgrade firefox. YOU CAN HELP ME BY NOT FORCING ME TO UPDATE AND THEN DELETING ALL MY IMPORTANT BOOKMARKS AN… (read more)

All my bookmarks and toolbar are gone after you forced me to upgrade firefox. YOU CAN HELP ME BY NOT FORCING ME TO UPDATE AND THEN DELETING ALL MY IMPORTANT BOOKMARKS AND THEN ACTING LIKE YOU WANT TO HELP ME BUT INSTEAD WASTE MY TIME WITH ALL YOU JACKOFFS THAT ACT LIKE THEY KNOW THE ANSWERS. FUCK YOU YOU IM DELETING FUCKFOX AND GOING ELSEWHERE, I HOPE YOU ALL FUCKING DIE

Asked by Bongo042 1 day ago

  • Solved

Firefox won't save previous tabs IF another instance of Firefox is running including Private mode

For example, say, you have 3 opened tabs in a Firefox (FF) windows. Normally, when you close FF and then re-open FF, it restores 3 previous opened tabs. But, if you have… (read more)

For example, say, you have 3 opened tabs in a Firefox (FF) windows. Normally, when you close FF and then re-open FF, it restores 3 previous opened tabs.

But, if you have another FF windows opened at the same time, when you close the FF windows with the 3 opened tabs and re-open back a new FF windows, FF won't restore the 3 opened tabs.

Same thing happens when you have another Private FF windows at the same time, when you close the non-Private FF with the 3 opened tabs, and then you re-open FF, it loses the 3 opened tabs.

That's why you can see 'countless' question about lost opened session, because of the issue above along with crash etc.

Is this a bug or a known feature?

Asked by marhan91 2 days ago

Answered by cor-el 1 day ago

  • Solved

Youtube and other webpages EXTREMELY SLOW started today after 1 1/2 years of usage

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue cont… (read more)

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue continued with troubleshooting mode, not sure where to go from here. I will open youtube, it won't load about 5 thumbnails, I click on a video and it sets it to 140p and then it still lags the entire video as if I was using 1kbps internet. I tested my wifi connection and its having no problems. Something similar happened when I used to use Opera GX, it was fine for a long time and then one day terrible performance. Please let me know where to go from here. Windows 11 Pro.

Asked by Hayden N 1 week ago

Answered by Hayden N 1 week ago

  • Solved

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 1 day ago

Answered by Natnael Solomon 1 day ago

  • Solved

Crashing and crashing

I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now system info - i7 - 8GB RAM, windows 10, one 12… (read more)

I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now

system info - i7 - 8GB RAM, windows 10, one 128 GB SSD and other 512GB SSD

Since yesterday, it has been crashing after every 2-5 minutes; in troubleshooter mode as well...

I ran Windows RAM memory test, it turned out to be okay... I ran a Dell hardware test, it informed me that my fan is not working properly; though I doubt its the reason for my Firefox crashing

Below is one of the crashes in text - can someone help please?

AdapterDeviceID: 0x5916 AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 07821028 AdapterVendorID: 0x8086 Add-ons: snaplinks%40snaplinks.mozdev.org:3.1.12,%7B394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B%7D:6.3.1,%40pagememo:1.15.1resigned1,%7Baf37054b-3ace-46a2-ac59-709e4412bec6%7D:4.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:130.2.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,bing%40search.mozilla.org:1.7,google%40search.mozilla.org:1.5,wikipedia%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.5,ebay%40search.mozilla.org:1.5,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 8233635840 AvailablePhysicalMemory: 1266659328 AvailableVirtualMemory: 138522270318592 BackgroundTaskMode: 0 BuildID: 20240913135723 CPUMicrocodeVersion: 0xde ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1727643240 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1726686919 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["CryptoWinRT.dll","devenum.dll","sapi.dll","winmmbase.dll","windows.internal.shell.broker.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","explorerframe.dll","wpnapps.dll","dataexchange.dll","twinapi.dll","cdp.dll","cscapi.dll","edputil.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","wininet.dll","wsock32.dll","ktmw32.dll","winmm.dll","msimg32.dll","OneCoreCommonProxyStub.dll","comctl32.dll","FWPUCLNT.DLL","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","Windows.UI.Immersive.dll","srvcli.dll","iertutil.dll","BCP47mrm.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","winhttp.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","dhcpcsvc6.DLL","WindowManagementAPI.dll","npmproxy.dll","version.dll","dhcpcsvc.dll","msacm32.dll","rasadhlp.dll","twinapi.appcore.dll","Windows.ApplicationModel.dll","xmllite.dll","taskschd.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","d3d11.dll","d2d1.dll","dcomp.dll","avrt.dll","CoreUIComponents.dll","dsreg.dll","nlaapi.dll","CoreMessaging.dll","icm32.dll","msdmo.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","WinTypes.dll","policymanager.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","deviceaccess.dll","PortableDeviceTypes.dll","propsys.dll","SensorsNativeApi.V2.dll","SensorsUtilsV2.dll","SensorsApi.dll","rmclient.dll","dwmapi.dll","windows.storage.dll","dbghelp.dll","wtsapi32.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","gdi32full.dll","bcrypt.dll","cfgmgr32.dll","crypt32.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","gdi32.dll","shell32.dll","clbcatq.dll","imm32.dll","SHCore.dll","setupapi.dll","sechost.dll","advapi32.dll","kernel32.dll","imagehlp.dll","nsi.dll","msvcrt.dll","rpcrt4.dll","psapi.dll","user32.dll","msctf.dll","ws2_32.dll","oleaut32.dll","combase.dll","ole32.dll","shlwapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: assertion failed: n > 0 && n <= 8 Notes: FP(D00-L1100-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x134d, AdapterSubsysID2: 07821028, AdapterDriverVersion2: 30.0.15.1169DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7259 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1727642490 SubmittedFrom: Client SystemMemoryUsePercentage: 85 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240913135723","version":"130.0.1","vendor":"Mozilla","displayVersion":"130.0.1","platformVersion":"130.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8070,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4894},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"07821028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.8854","driverDate":"10-14-2020","GPUActive":true},{"description":"NVIDIA GeForce 940MX","vendorID":"0x10de","deviceID":"0x134d","subsysID":"07821028","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll","driverVendor":null,"driverVersion":"30.0.15.1169","driverDate":"2-1-2022","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1.3020833730697632,"contentsScaleFactor":1,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":false,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-IN"],"regionalPrefsLocales":["en-IN"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"app.update.silent":true,"browser.cache.disk.capacity":1048576,"browser.search.region":"IN","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.searches":false,"dom.max_script_run_time":0,"extensions.blocklist.enabled":false,"extensions.screenshots.disabled":true,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1715319162,"media.gmp-gmpopenh264.lastDownload":1700081117,"media.gmp-gmpopenh264.lastDownloadFailed":1715319162,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1700081117,"media.gmp-widevinecdm.lastInstallStart":1727467393,"media.gmp-widevinecdm.lastDownload":1725519197,"media.gmp-widevinecdm.lastDownloadFailed":1727467393,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-widevinecdm.lastUpdate":1725519198,"media.gmp-manager.lastCheck":1727602223,"media.gmp-manager.lastEmptyCheck":1727602223,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"security.mixed_content.block_active_content":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":16677},"addons":{"activeAddons":{"{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}":{"version":"6.3.1","scope":1,"type":"extension","updateDay":18578,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Simple and convenient screenshot tool. Select an area, edit your screenshot and upload it to the ser","name":"Lightshot (screenshot tool)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16940,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{af37054b-3ace-46a2-ac59-709e4412bec6}":{"version":"4.2","scope":1,"type":"extension","updateDay":19441,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Add a custom search engine to the list of available search engines in the search bar.","name":"Add custom search engine","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19441,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"@pagememo":{"version":"1.15.1resigned1","scope":1,"type":"extension","updateDay":19839,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Provide user to write note in any page.","name":"Page Memo","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17739,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"snaplinks@snaplinks.mozdev.org":{"version":"3.1.12","scope":1,"type":"extension","updateDay":19982,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Select multiple links, checkboxes and other elements and act on them such as open them in new tabs o","name":"Snap Links","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16921,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"130.2.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17068,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19944,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18737,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18556,"updateDay":18556},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2830.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout"},"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout"},"rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898":{"branch":"active","type":"normandy-prefrollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 16924565504 TotalPhysicalMemory: 8462282752 TotalVirtualMemory: 140737488224256 UptimeTS: 7502.15923 UtilityProcessStatus: Running Vendor: Mozilla Version: 130.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Asked by KK MM 1 week ago

Answered by TyDraniu 1 day ago

  • Solved

I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (read more)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

Asked by cmaloof 1 week ago

Answered by NoahSUMO 1 week ago

  • Solved

After Firefox update bill payment on PNC banking site stopped working

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I … (read more)

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Asked by SLokos9939 5 days ago

Answered by NoahSUMO 4 days ago

  • Solved

address bar

I am use to having the address bar on top of the homepage on my laptop. I am on my tablet more than my laptop and after installing Mozilla Firefox the address bar is on t… (read more)

I am use to having the address bar on top of the homepage on my laptop. I am on my tablet more than my laptop and after installing Mozilla Firefox the address bar is on the bottom. Yikes, Is there an option to move it to the top? If not I will just have to get use to it.

Asked by Elizabeth Sinclair 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

No sound on any website when accessing from Mozilla

Hello! Everything was fine until I briefly used a VPN extension for maximum 10 minutes (it's UrbanVPN), and when I returned to the tab with the youtube video on it, it ha… (read more)

Hello! Everything was fine until I briefly used a VPN extension for maximum 10 minutes (it's UrbanVPN), and when I returned to the tab with the youtube video on it, it had no sound (I've used this particular extention plenty of times, it's the first time this has happened, also I don't know if it has anything to do with the extension, I just thought I should mention it). Laptop is fine, all sound everywhere else works perfectly, except from any video played from the mozilla browser. I took some advice from online: I restarted the computer, I selected troubleshooting, I typed about:profiles and selected 'Restart normally', nothing has worked so far. The only thing I haven't done yet is disabling graphics hardware acceleration, an advice from mozilla support for a similar problem a person had 6 years ago (no sound on youtube), but I can't find where that is, maybe because I have the latest mozilla version. Could you help me?

Asked by Elly 1 day ago

Answered by Elly 1 day ago

  • Solved

How can I hide "List all tabs" in version 131.0

Hello, how can I remove or hide "List all tabs" btn? Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the b… (read more)

Hello, how can I remove or hide "List all tabs" btn?

Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the btn before version 131.0 was not a problem.

I saw in release notes that "List all tabs" got some changes. link

Asked by k4mmi 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox Privacy Enhanced Mode inadvertently blocking OneTrust privacy software domains

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure. This morning, two websites reported Firefox users are encountering site fu… (read more)

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure.

This morning, two websites reported Firefox users are encountering site functionality problems when trying to exercise their privacy rights, such as opting out of sharing data and targeted advertising. My team investigated and was able to reproduce the reported bug.

We discovered the cause of the bug is that Firefox's Privacy Enhanced Mode is by default blocking two domains from our privacy vendor OneTrust which are critical to the functioning of our CMP (Consent Management Platform): - cookielaw.org - onetrust.com

These two domains are used solely for the essential services needed to run our privacy software. They're not used for marketing, sales, or advertising. Blocking them not only causes site functionality issues it keeps our users from being able to exercise their privacy rights.

I've attached two screenshots here showing the network calls and domains.

Can Mozilla please quickly review this bug and remove these two domains from the blocklist powering Privacy Enhanced Mode?

Asked by brandons 2 days ago

Answered by TyDraniu 2 days ago