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Cannot find older bookmark files and links after updating to newest revision and forced to create a new acct.

Was forced to create a new Firefox acct. Changed email address. Had to refresh to latest version and changed my email address. Now cannot find previous bookmarks, before … (read more)

Was forced to create a new Firefox acct. Changed email address. Had to refresh to latest version and changed my email address. Now cannot find previous bookmarks, before I had to update to latest version. Need help in finding all my bookmarks and import them to the new acct

Asked by jlongwell85 2 days ago

Last reply by andmagdo 2 days ago

SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

HI, After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but… (read more)

HI,

After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but after a search it will display the error.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer was not expecting a handshake message it received.

Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by castiz79 2 days ago

Last reply by FredMcD 2 days ago

  • Solved

Website options don't work for Firefox

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepte… (read more)

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepted other than 'Accept'. I can not clear or change any selection. This same condition occurs with all the other options.

When I use Chrome this conditions does not occur. I can set any filter, save it, and see the result.

Is there some Firefox setting that controls this behavior that I can change?

Asked by slipbits 3 days ago

Answered by jscher2000 3 days ago

Session Restore and Version 96

Just upgraded to version 96. Even thought FF ends normally at startup I get message about if I want to restore sessions. I have tried setting max_resume option to 0. Stil… (read more)

Just upgraded to version 96. Even thought FF ends normally at startup I get message about if I want to restore sessions. I have tried setting max_resume option to 0. Still ask to restore session. How do I "downgrade" to a previous version of FF?

Asked by MasterHarp 5 days ago

Last reply by MasterHarp 3 days ago

About forced dark theme in Firefox 96.0

To Firefox developer, please, REVERT THE DEFAULT THEME COLOR BACK TO LIGHT THEME. if you insist on introducing the so called "sleeker" dark theme or similar anti-mainstre… (read more)

To Firefox developer, please, REVERT THE DEFAULT THEME COLOR BACK TO LIGHT THEME. if you insist on introducing the so called "sleeker" dark theme or similar anti-mainstream things into future updates, MAKE IT OPTIONAL FOR THOSE WHO WANT TO TRY/USE IT... THEY CAN CLICK ENABLE/DISABLE-LIKE BUTTON TO SWITCH TO THE "SLEEKER" DARK THEME.

Please STOP setting-up anti-mainstream features AS DEFAULT.

I believe there are lots of people out there beside me who are also extremely annoyed about this theme color change. Sure, there is a workaround by tinkering the about:config 's layout.css.prefers-color-scheme.content-override section, but the annoyance to find out this solution, not to mention the difficulties faced by those who have less knowledge about technobable, is so bad.

Asked by Samurai 4 days ago

Last reply by jscher2000 3 days ago

Firefox Unable to play Prime Videos & Netflix Videos

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com an… (read more)

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com and when the tech started asking questions about my operating system, I knew they had pulled a fast one. Now Amazon.com has done the same thing with Firefox. This browser should be hiding the underlying operating system, because it's not necessary. I can use both websites with Chrome and have no issue. The same version of Firefox is on my laptop, but it has no problems because that thing is on Windows 10.

I won't bother with all the nonsense written about troubleshooting, because this is strictly the functionality of those websites peeking under the browser to check the O.S. Firefox needs to fix this hole immediately! You're messing with my money now. Monopolies shouldn't be able to control our hardware like this; they're not paying for any of it.

Oh, my TV is having a problem with the apps, so I was forced to watch videos with my computer instead. My laptop screen is too small and can't have my booming speakers connected to it. My desktop monitor is 34".

Asked by King Ray 4 days ago

Last reply by cor-el 4 days ago

  • Solved

Home page

When I started Firefox I used to get my home page, MSN. Now I have to click the home page icon to do so. While I do want to retain my home page button, I also want to hav… (read more)

When I started Firefox I used to get my home page, MSN. Now I have to click the home page icon to do so. While I do want to retain my home page button, I also want to have MSN load automatically when I load Firefox. How do I make MSN my home in that manner? Thank you.

Asked by sciencemagic 4 days ago

Answered by jscher2000 4 days ago

FireFox started crashing at FireFox launch.

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently n… (read more)

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently not.

Windows 7

Asked by rbryant67 4 days ago

Last reply by FredMcD 4 days ago

  • Solved

google sign in every time although firefox is default browser. why is this happening

firefox is my default browser but every time i want to open a website or my gmail i have to sign in to google first . always get a message from google stating that cookie… (read more)

firefox is my default browser but every time i want to open a website or my gmail i have to sign in to google first . always get a message from google stating that cookies are disabled on firefox browser and i must reverse this and make google my default browser . what then is the point of firefox if i have to do this every time i may as well stay with google chrome . how do i solve this so that i can log on to gmail and autotrader with firefox .

Asked by julianmoore035 4 days ago

Answered by FredMcD 4 days ago

  • Solved

I have 3 computers with windows 7 and have no intention of getting rid of them as do other people in this town

I have started donating to keep firefox in windows 7 but was wondering if there was a way to have a set price to use the browser yearly price that was reasonable 20 dolla… (read more)

I have started donating to keep firefox in windows 7 but was wondering if there was a way to have a set price to use the browser yearly price that was reasonable 20 dollars or so. thanks

Asked by ttwrz 4 days ago

Answered by jscher2000 4 days ago

Loading pages fail and unable to sign in in order to sync.

I was having trouble with Firefox not loading pages. I upgraded from v57.0b9 to the latest one (out of desperation), which didn't help. I've now reinstalled v57.0b9 but c… (read more)

I was having trouble with Firefox not loading pages. I upgraded from v57.0b9 to the latest one (out of desperation), which didn't help. I've now reinstalled v57.0b9 but can't sign in in order to sync. Any ideas?

Attached is the message I get when trying to sign in.

Asked by IanStar 4 days ago

Last reply by jscher2000 4 days ago

Ant Video Downloader eating up all available system memory

This started two days ago. I did not recognize what was happening, but the computer slowed to a point of complete unresponsiveness. I had to hold the power button in for … (read more)

This started two days ago. I did not recognize what was happening, but the computer slowed to a point of complete unresponsiveness. I had to hold the power button in for a hard shutdown. Next day, I was watching a YouTube video, the video stopped playing, and the computer slowed to a snail's pace. Task Manager revealed something was using up ALL system memory. A look at running processes showed that the culprit was Firefox.

Firefox would start normally, then gobble up all system memory over a few minutes, rendering the computer almost inoperable.

Tried garbage collection, CC, and minimize memory usage under about:memory. This would temporarily reduce overhead, but then it would climb back up next time I started Firefox.

The Ant Video Downloader underwent a redesign days ago; this memory issue started exactly two days ago, on Friday evening, the 7th of January, 2022.

I disabled the add-on. At this moment, Firefox memory use is 642,716 KB of an available 12 GB. There seems to be one main process using the largest share of memory (200-300,000 KB) with 12 other firefox.exe processes running concurrently, all using smaller amounts of system memory. Firefox memory use no longer climbs until all system memory is consumed.

Is there any way to rein in memory use by Firefox add-ons short of disabling them? Are other users reporting this issue? How are add-ons vetted prior to use with the browser? There are few of these video downloaders available. Most are merely copies of a single piece of non-functioning software—but listed under different names, supported by what are clearly fake reviews. Is anyone verifying the integrity of these add-ons in addition to their developers?

In this case, the developer is based in Hong Kong.

Thank you to the community for any assistance offered in this case.

Asked by iamwileecoyote 1 week ago

Last reply by iamwileecoyote 5 days ago

cannot access my email

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this p… (read more)

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this problem be resolved and when? 'bold text

Asked by bradleycopeland 5 days ago

Black background problem

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and backgr… (read more)

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white.

Asked by arielbooks 5 months ago

Last reply by jscher2000 5 days ago

You can't answer a question about your own service??????????????

When i tried to add a second email to my profile I got an error message that says "Account already exists" When i come to what you call a Help page for answers your syste… (read more)

When i tried to add a second email to my profile I got an error message that says "Account already exists" When i come to what you call a Help page for answers your system doesn't recognize the question???????????? Can you explain that? Your so-called Help section can't answer a question about an error message produced by YOUR SYSTEM!

Asked by Angie M 2 weeks ago

Last reply by Seburo 5 days ago

Two problems after last update (v96) - Processes Limit missing and system theme wrong display

Hello. I updated Firefox yesterday and I have 2 little problems: 1. Can't limit number of processes. Option in settings is missing. They are always about 8 FF processe… (read more)

Hello. I updated Firefox yesterday and I have 2 little problems:


1. Can't limit number of processes. Option in settings is missing. They are always about 8 FF processes, so it's hard to kill them quickly from task manager.


2. I use Win7 with classic theme, FF is set to use system theme, and userchorme.css is put in Firefox profile folder. I don't like new unreadable tab design and and modern designs at all. Also I like simple classic look. After last update my URL-toolbar and active tab starts to display white. They were correct colour before update.


I'm uploading screenshot and userchrome.css. Thank you in advance for your answers.

Asked by Gacek 5 days ago

Last reply by jscher2000 5 days ago