Showing questions tagged: Show all questions

Hotmail outgoing mail

I can't copy and paste anything onto messages in Hotmail that I wish to reply to. Google allows it, but Firefox doesn't. I've checked out all the settings, but can't find… (read more)

I can't copy and paste anything onto messages in Hotmail that I wish to reply to. Google allows it, but Firefox doesn't. I've checked out all the settings, but can't find anything.

Asked by lister_490 1 week ago

Website not working

Every time there is a queue up at pokemoncenter.com I get this error upon getting into the website. I have disable all my extensions and this only happens when I use fire… (read more)

Every time there is a queue up at pokemoncenter.com I get this error upon getting into the website. I have disable all my extensions and this only happens when I use firefox and there is a queue up. It likely has something to do with the websites aggressive bot detection. I am able to use other browsers without this issue, like edge and chrome. I am not the only one to experience this problem. It would be super cool if I did not have to use a different browser just for this one website.

Asked by drew.wentworth 2 weeks ago

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Directv website issues

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%. https://stream.directv.com/guide However, … (read more)

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

Asked by noel_envode 3 weeks ago

Last reply by Paul 2 weeks ago

Yahoo Finance portfolio access

For about 2 weeks I have been unable to access my Portfolio in Yahoo Finance. I get this message: "There was an error while loading your portfolio data. Please try again… (read more)

For about 2 weeks I have been unable to access my Portfolio in Yahoo Finance. I get this message: "There was an error while loading your portfolio data. Please try again."

However, if I load Google Chrome, then go to Yahoo Finance I can get to my Portfolio. I don't prefer how it displays but at least I can see my different folders and their current performance.

Do I have a setting in Firefox that is preventing me from access My Portfolio? I have contacted Yahoo and only got a response that they are working on it and would correct and get back to me. No response and follow up contacts have not gotten even and acknowledgement. I think problem is with Firefox since I can access the Yahoo info that I want thru Google.

Does anyone have any ideas what I can do??? Problem started about when you change your Firefox software to it's new display, which I don't like BTW. I had it all set up for the news feeds and arrangements that I used for years and found very accessible. Firefox has always been my default browser but I am finding it increasingly un-user friendly.

Thx for any help you can give me. Karen

Asked by kconsalvi 1 month ago

outlook.live.com not working well in Firefox the last few updates, outlook.live.com works well in Chrome

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks. I typed exactly the same including spaces in both Chrome an… (read more)

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

Asked by SueWitch 3 weeks ago

Last reply by SueWitch 2 weeks ago

YouTube videos stutter or play choppily in Firefox

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine… (read more)

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

Asked by Stratify 3 weeks ago

Last reply by Denys 2 weeks ago

  • Solved

Cannot log in to Outlook

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says … (read more)

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says "Logging out of Microsoft Outlook" and then takes me to the logged out screen. This was working fine until the last update of Firefox, and it works fine in the Duck Duck Go browser. It also works on my Android Cell phone.

Asked by daveclark517 1 month ago

Answered by jonzn4SUSE 1 month ago

Website not working properly in Firefox

Hi, I am trying to get this website to work properly in Firefox. When I move my cursor on the chart, it doesn't work properly. I've tried reproducing the issue on Chrome,… (read more)

Hi, I am trying to get this website to work properly in Firefox. When I move my cursor on the chart, it doesn't work properly. I've tried reproducing the issue on Chrome, but the chart works properly there. I was wondering if you are able to reproduce this issue using Firefox. Thank you for your support.

https://www.accuweather.com/en/us/new-york/10021/biking-weather/349727

Asked by Mitchell Strojny 2 weeks ago

Last reply by Mitchell Strojny 2 weeks ago

Email

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just no… (read more)

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla.

How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

Asked by onekooch 4 months ago

Last reply by jworks 3 weeks ago

  • Solved

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (read more)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Asked by rb_stern 3 weeks ago

Answered by Mark 3 weeks ago

Facebook and Instagram not loading

Over the past couple of weeks, I've had problems loading pages on Facebook and Instagram. The FB feed fails. I see a couple of stories, then no more. Or I don't see video… (read more)

Over the past couple of weeks, I've had problems loading pages on Facebook and Instagram. The FB feed fails. I see a couple of stories, then no more. Or I don't see video and images, instead getting a blank box and a description of what it shows. Instagram just keeps the white page and doesn't load anything. Going through solutions, I tried troubleshooting mode. That didn't help. Then there was the suggestion to try another browser. I have no problems using Edge. Has Microsoft done something to stop these sites working? I'm running Windows 10 Home, 64 bit and Firefox 138.0.4 on my PC

Asked by kathpbrown 3 weeks ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 4 months ago

Last reply by zippitee 3 weeks ago

Can't login on Frontier or Spectrum using Firefox, but can with Edge. How to fix?

Neither Spectrum nor Frontier will allow me to login using Firefox browser. No problem at either site if I use MS Edge browser. I've tried all of the suggestions from Moz… (read more)

Neither Spectrum nor Frontier will allow me to login using Firefox browser. No problem at either site if I use MS Edge browser. I've tried all of the suggestions from Mozilla on line (ex: clear recent history, check add ons, etc) and nothing has corrected the problem. Does anyone have a solution?

Asked by bellwoody1947 3 weeks ago

Why will Firefox NOT do anything when I try to log in to my savings/credit account? Safari works fine but Not Firefox????

My Mac will not login to my savings/credit account. It does exactly NOTHING when I click on login. If I use Safari I can log in perfectly fine. Firefox also does not l… (read more)

My Mac will not login to my savings/credit account. It does exactly NOTHING when I click on login. If I use Safari I can log in perfectly fine. Firefox also does not login to another credit card account and does the same thing. Everything else works fine in Firefox, except for these two accounts. They both work in Safari. What setting is causing this??????????

Asked by 300Guy 3 weeks ago

Last reply by 300Guy 3 weeks ago

  • Solved

Can't access Tiermaker

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any… (read more)

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any accounts on there or anything that could be at risk. How do I access Tiermaker?

Asked by Watching Forests 3 weeks ago

Answered by Watching Forests 3 weeks ago

Games

I was able to play Words With Friends 2 and Words With Friends on Messenger up to about 4 months ago then all of a sudden I can't. I can on Microsoft Edge but I don't lik… (read more)

I was able to play Words With Friends 2 and Words With Friends on Messenger up to about 4 months ago then all of a sudden I can't. I can on Microsoft Edge but I don't like Microsoft. I prefer FireFox. What do I need to do?

Asked by Martin Heredia 3 weeks ago