Firefox Community Forum

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for 15mins I am updated so have no clue what to do

wish sending a question or replying to the email was easy but even that is b/s also this deny person claims bug fixed but obviously not

I have just started a new job and installed the Firefox browser on my PC (W11) as part of setting up my new workstation. The application works fine until I get a message that Firefox needs to install an update, 'please close it or it will close automatically in one hour'. After the update I get a message that the update is complete and you can restart the application, but the application no longer works; the icon on the application list no longer works 'The item firefox.exe that this shortcut refers to has been changed or moved'. After re-installing Firefox it works OK again, but the process repeats. Although I have managed to succesfully update a new installation on two occasions, after a few days the process repeats and I need to re-install again.

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

As the subject says Firefox wont auto update, I have to download the Firefox Installer to update.

Setting says :- Firefox is being updated by another instance

But what interface? How can I fix this? I did have Firefox portable but got rid of that and installed the full package.

Any help welcome

thank you,

Bob

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens