Firefox Community Forum

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

When Firefox updated to 147.0.3, it shredded Quick Dial and I am using the latest version.. Less than half of my tabs still exist, and many of the "everyday" tabs - banking, utilities, online purchasing, etc, - are simply gone. Unless there is a solution, and I have contacted the developer with no success, I will no longer be a Firefox user. Beyond this issue, Firefox has been increasing difficult to use for purchases (big examples, Rock Auto, PayPal) and have had to switch browsers too many times to complete purchases DESPITE making exceptions for these websites in Settings. This situation is the proverbial "last straw". Solution or I'm out. Screenshot attached would have originally shown A FULL PAGE OF TABS.

This problem has been covered in this forum before. However, the various solutions have not worked for me because it seems my backup previous.jsonlz4 was corrupted. I did exit Firefox normally, but I am not sure because I have been using multiple different browsers in recent months.

This is what happened this morning: my Firefox on Mac OSX was closed normally, and I rebooted the MacBook. Afterwards, I could not restore old tabs because "Recently Closed Tabs" and "Recently Closed Windows" are greyed out.

I tried copying recovery.jsonlz4 from the last folder and putting it into the main folder as sessionstore.jsonlz4, then reopening Firefox. Still have no restored tabs. Here was the surprise, which I do not know how to interpret.

I just checked some files and found this error message in sessionrestore-logs folder:

1770888233416 SessionStore ERROR SessionSaver write() rejected with error: Error: SessionFile is closed(resource:///modules/sessionstore/SessionFile.sys.mjs:424:29) JS Stack trace: write@SessionFile.sys.mjs:424:29 write@SessionFile.sys.mjs:47:32 _writeState@SessionSaver.sys.mjs:375:29 _saveState@SessionSaver.sys.mjs:308:17 _saveStateAsync@SessionSaver.sys.mjs:354:10 saveStateAsyncWhenIdle@SessionSaver.sys.mjs:194:14 requestIdleCallback/<@Timer.sys.mjs:180:15 observe@AsyncShutdown.sys.mjs:570:17

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not choose to delete data. Reinstalled and now can't find my profile.

Firefox updated automatically overnight, all bookmarks vanished. Toolbar bookmarks, gone. History information disappeared two weeks ago. Library box is now gone, too! Windows 11. Firefox version 147.0.3 64-bit

My primary firefox/google profile vanished along with all bookmarks. Recovery history only shows bookmark from secondary account that is under a different email.

How to I restore the bookmarks (years worth!) from my primary profile?

It seems that the bookmarks function and history files are possibly "in use by another app". I do not understand much of this. I think it happened after an update. I tried a restore point. I deleted the Icons file as it seemed that might be an issue and they would automatically update on restart. I called Dell support, they could not fix it, neither could my smart, younger friends. So after hours of frustration, I had to install chrome, which I hate. What I want is for someone to just fix it. Its 2:30am and I need to get some sleep, I will check this tomorrow afternoon and see if I can get anywhere. Good night all!

You did a new mozilla today and my bookmarks and bookmark tool bar are gone everywhere. How do I get back to profile yesterday 2/10/2026. It deleted my settings in TOOLs, Settings. Especially in security, how I want my home screen to look. This is horrible. Help.

After the last update, I have lost all of my bookmarks!! Why? I am really upset about this. Least of all, this is not acceptable. I had some really important websites in my saved bookmarks that I needed, now I am at square-one. I am not a happy camper. Leave our settings alone.....!! Now, is there any way to get our bookmarks back? What do we do? I really need help - any help, please...... Thank you.

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a couple of older Windows 10 workstations) to the current (Feb 2026) updates too. However the history data was lost before the Windows updates. I noticed that with the previous update of Firefox that saved login information was also lost. Who is doing your program updates, a chimp?

In the past when an update was done the browser would open back up with all of the previous versions session tabs in tact. But not now.

I've lost several tabs of research that was being done. Based on what has been happening, I will HAVE to change to some other browser. This is a shame as I've been a loyal Firefox user since day one. Good bye Mozilla and Firefox.

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year.

How can I go back to a previous version and recover my details?

This browser version is terrible and looks exactly like Microsoft Edge which is not intuitive at all. I don't want to set up multiple personas, Its just me and the one computer?

Please help me. Kerri

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!

Katy

The power went out in my area last night and When I turned my computer on this morning and opened Firefox, all my bookmarks are gone! It says the bookmark file is empty? I had many bookmarks that I use daily. How do I retrieve all my bookmarks I had in my Firefox account? Can someone help? Thank you.

Obwohl in den Einstellung automatische Wiederherstellung alter Tabs eingestellt war, wurde dies nicht durchgeführt. Da ich es zu spät gemerkt hatte, konnte ich nicht über die Chronik die alte Sitzung wiederherstellen. Was kann ich jetzt machen?

Ciao i have lost saved link and short menu links all my 143.0.3. How can i recover or where is saved CSV or else? Thanks Vladi

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