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  • Locked

Why does Incognito/private browsing store cookies and history?

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all l… (read more)

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all local files are deleted and cookies are cleared.

However, with Firefox it maintains my logins. If I log into an account while private browsing and the close the browser, I’ll still be logged in next time I go to the website even if it’s days later (and I have never logged into this account in a non-private browsing window!)

I never had this issue using chrome incognito, so it seems to be a Firefox problem.

Is this just not something Firefox supports? Is there any way to prevent storage of cookies and private data?

Asked by tim153 4 months ago

Last reply by tim153 3 months ago

  • Solved

Deleting my Mozilla Account

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices? Also, when dele… (read more)

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices?

Also, when deleting my Mozilla account, is any and all information related to both my Mozilla account and my Mozilla Support account deleted?

Asked by blop202 3 months ago

Answered by Paul 3 months ago

Fire Button What and where is it????????????????

From: [ or ] To: "Conrad Szablewski" <etcetcetc73@earthlink.net> Subject: [ DuckDuckGo Privacy Weekly ] For Aug 28, 2025 Date: Aug 28, 2025 8:43 AM DuckDuckGo Priv… (read more)

From: [ or ] To: "Conrad Szablewski" <etcetcetc73@earthlink.net> Subject: [ DuckDuckGo Privacy Weekly ] For Aug 28, 2025 Date: Aug 28, 2025 8:43 AM

DuckDuckGo Privacy Weekly

   DuckDuckGo Privacy Features: The Fire Button [duckduckgo.com]
   Ever wish you could wipe the slate clean online? Our Fire Button burns away traces of websites that you’ve visited (like cookies and website caches), browsing session information (like open tabs and URL history), and permissions you’ve granted to websites (like geolocation, camera, and microphone settings).

Asked by etcetcetc73 3 months ago

Last reply by Agent virtuel 3 months ago

  • Archived

Firefox No longer supported by my Coventry Building Society bank. They say it is insecure!

Having spent a frustrating weekend being unable to log into Coventry Building Society's online banking app, I phoned them this morning to be told they consider Firefox in… (read more)

Having spent a frustrating weekend being unable to log into Coventry Building Society's online banking app, I phoned them this morning to be told they consider Firefox insecure and no longer support its use. The app accepts my username & password, tells me they are going to 'phone me with an access code' and then displays "Page not found". Anyone know of any other bank or similar who would believe Firefox to be insecure?

Asked by john800 1 year ago

Last reply by john800 1 year ago

yahoo search suspicious

Yahho search is on my home screen but not on my app list. I suspect malware. I use Bitdefender free for antivirus and scans sho no problem. I read that yahoo search ca… (read more)

Yahho search is on my home screen but not on my app list. I suspect malware. I use Bitdefender free for antivirus and scans sho no problem. I read that yahoo search can be hacked.What can I do

Asked by prodad5 4 months ago

Last reply by Konstantina Papadea 3 months ago

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 4 months ago

Last reply by brian.grapilon 4 months ago

  • Archived

With the new Privacy Policy and TOU what Functionality would be broken if Mozilla hadn't changed them?

With the change in the Privacy policy and TOU for Mozilla, it's been mentioned in several official responses that certain functionality will not be possible going forward… (read more)

With the change in the Privacy policy and TOU for Mozilla, it's been mentioned in several official responses that certain functionality will not be possible going forward without those changes.

If I never use suggestions, hints, or any mozilla services with firefox. Just what functionality becomes a problem that you need to change the "We will never sell your data" and the other equally disturbing "you grant mozilla a irrevocable non-exclusive royalty free right..."?

How about some clear transparency instead of the opaque non-specific statements you've been making?

Loyal users of firefox for the last 20+ years deserve better than this.


Oh, and why can't I remove the search shortcuts for bookmarks, tabs and history, I'd like to map those keys to something else.

Asked by ExcuseMe 8 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Cannot Access Capital One 360 account; they say Firefox security is reason?

Up until 6 months ago I was easily able to access all my bank accounts on line using Firefox. I can still access others but not Capital One 360 on line banking. When I t… (read more)

Up until 6 months ago I was easily able to access all my bank accounts on line using Firefox. I can still access others but not Capital One 360 on line banking. When I try to access Capital One I just get the message that " there has been snag and to try again" which does not work. So I can access my Capital One account only thru Google Chrome. Capital One says that the reason is that Firefox does not update their security setting to the level they require. Can anyone tell me if this is the problem or if there is some other reason why I can no longer use Firefox to access this account.

Asked by bburkhart 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Unable to paste into a blank PDF using Firefox PDF Editor

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The … (read more)

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The text copied onto my clipboard OK. Then I opened a blank PDF document in the Firefox PDF Editor and tried to paste that text into the blank document, but I wasn't able to do so because when I right-clicked on the blank document and then clicked on "paste", nothing happened. This apparently is because the word "paste" is faded-out in the drop-down menu (i.e., it does not appear in prominent bold print). Google's Artificial Intelligence seems to indicate that the technique I used would work (see screenshot which I've uploaded). But it didn't work, so can anyone please tell me how can I paste text into that blank document?

Asked by Larry951 10 months ago

Last reply by TyDraniu 10 months ago

  • Locked
  • Archived

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę?

Witajcie Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki… (read more)

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 7 months ago

Last reply by Jerine Akter 4 months ago

  • Archived

Increase Firefox IDB value size

As creator of retroonline.net. We recently noticed Firefox have limited value size in IDB which Chrome and Edge do not have. This limitation prevents big games running on… (read more)

As creator of retroonline.net. We recently noticed Firefox have limited value size in IDB which Chrome and Edge do not have. This limitation prevents big games running on Firefox despite Firefox has the best performance on WASM. Will there be a proper way to change this limitation or plan to remove it?

Asked by NotYetDecided 9 months ago

Last reply by Roy Mcmillan 4 months ago

  • Solved

Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (read more)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Asked by Mister Dude 5 months ago

Answered by jonzn4SUSE 5 months ago